The 5 Leadership SUPERPOWERS with Jay Weiser, Principal and Founder, Jay Weiser Consulting Jay Weiser is a leadership expert. He's a graduate of the Wharton School, and has consulted at Accenture. He's worked with recognizable names like Autotrader, Bristol Myers Squibb and others. Jay helps us think critically about the tensions that exist for leaders and how to leverage them to build superior organizations. In this episode we talk about: Lessons for leaders from SVB's failure How Delta's CEO provided 3 keys to success immediately following the Covid outbreak How Jay's leadership insights intersect with outstanding customer experiences And, of course THE FIVE LEADERSHIP SUPERPOWERS Meet Jay Jay Weiser is the Principal and Founder of Jay Weiser Consulting. His passion is enabling leaders and organizations to not only survive but thrive in the face of disruptiveness and uncertainty. Knowing traditional leadership capabilities are insufficient in this environment, Jay developed THE FIVE LEADERSHIP SUPERPOWERS™ capability model to address this need. Through speaking, training, assessment, and advisory services, he helps his clients succeed by improving their preparedness/readiness enabling them to better withstand disruptions, recover quicker, accelerate forward, and be positioned to jump on opportunities faster. Jay has over 3 decades of experience advising executives across multiple industries and various environments. His clients and employers span from the middle market to Fortune/Forbes 500, including recognizable names like Autotrader (Cox Auto), Bristol Myers Squibb, Fulton County Schools, JP Morgan Chase, to Publix. Jay has delivered presentations to executive groups and has been interviewed for multiple podcasts around the globe. Most recently, he was interviewed by Eric McNulty with the National Preparedness Leadership Initiative, a joint program between Harvard's Kennedy School of Government and Chan School of Public Health. His thought leadership has been featured on Forbes.com, Rework.co, The Balanced Scorecard Report (an HBS publication), LinkedIn, and on his website, www.jayweiser.com. He has a BS in Economics from The Wharton School (UPenn) and his MBA from the Goizueta Business School (Emory). LinkedIn - https://linkedin.com/in/jayrweiser Twitter – www.twitter.com/@Jay_R_Weiser Subscribe to The Delighted Customer Podcast so you don't miss an episode: https://www.empoweredcx.com/podcast Subscribe to The Delighted Customer Newsletter for practical tips and insights: https://www.empoweredcx.com/delightedcustomersnewsletter

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