On today's episode, Dr. Mark Costes sits down with Steven Patala and Roman Shtimerman of NadaPayments, the company leading the charge in compliant credit card surcharging for dental practices. They discuss how their solution is helping thousands of practices eliminate a top 10 line item on the P&L by shifting credit card fees back to patients—without damaging patient trust or experience. Steven and Roman break down the difference between compliant surcharging and dual pricing, how to roll this out effectively in your practice, and why most patients are already used to this model. They also dive into software integration, compliance across state lines, and the powerful backend tools that make AR management and payment plans easier than ever. Plus, the conversation takes a fun detour into Formula 1, track days, and how their passion for racing fuels their precision and performance in business. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.nadapayments.com/dsi https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Ask this episode

“What did the council decide on item 42?” — answered with the speaker and the moment.

Transcript

Related