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The Digital Executive

Jason Wood: The Future of Customer Acquisition | Ep 1271

23 Jun 2026

Transcription

Transcript generated automatically by AI and may contain errors.

Chapter 1: What challenges does digital advertising face today?

8.738 - 27.793 Brian Thomas

Welcome to Corozant Technologies, home of the Digital Executive podcast. Do you work in emerging tech, working on something innovative, maybe an entrepreneur? Apply to be a guest at www.corozant.com forward slash brand. Welcome to the Digital Executive. Today's guest is Jason Wood.

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27.773 - 47.74 Brian Thomas

Jason Wood is the founder and CEO of Specificity, a publicly traded ad tech company built on a simple but disruptive belief. Digital advertising should reach people, not bots, fake clicks, algorithmic waste, or passive audiences that never had intent to and by. Jason has built his career by changing the assumptions that dominate traditional marketing.

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47.72 - 70.393 Brian Thomas

While many agencies continue to rely on broad targeting, inflated vanity metrics, and recycled campaign playbooks, Jason has pushed specificity towards a more accountable model, verified human-only audiences, a real-time intent data, cross-channel execution, AI-assisted workflows, and measurable speed-to-lead systems that turn buyer signals into actual business opportunities.

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71.214 - 78.565 Brian Thomas

Well, good afternoon, Jason. Welcome to the show. Thanks for having me, Brian. Absolutely, my friend. I appreciate it. And I know you're hailing out of Florida there.

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Chapter 2: How did Jason Wood's journey lead to the founding of Specificity?

78.685 - 101.993 Brian Thomas

I'm in Kansas City. So I appreciate you making the time, traversing calendars, et cetera, to get here. And Jason, if you don't mind, I'm going to jump into your first question. You've had quite the entrepreneurial journey from a standout sales career in Missouri to owning multiple businesses, including an automotive lift company and marketing consulting firms before founding Specificity.

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101.973 - 107.619 Brian Thomas

Can you just walk us through that journey and what ultimately led you to build a publicly traded ad tech company?

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108.12 - 129.282 Jason Wood

Yeah. So, you know, from a sales and marketing capacity perspective and those roles in my early 20s, I leaned into what was the digital marketing of that day pretty heavily to help the companies I was working for succeed. And that was largely in the automotive lift industry, selling car lifts to car collectors. And honestly, I just fell in love with the technology. I just loved it.

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129.643 - 148.118 Jason Wood

To this day, it's still a passion project. for me. So after eight or nine years working for that company that recruited me to move to Ohio, I decided to spin up a sales and marketing consulting firm. So I had that, and then I decided to go full digital marketing. So I created another firm and that's just been my career path.

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Chapter 3: What role does AI play in transforming customer acquisition?

148.278 - 169.628 Jason Wood

What prompted me to take a company public was the ability to get access to capital and public markets. And the reason for that is that in the last five or six years, I realized is I think many other marketers, digital marketers, in particular, realized that big tech was doing a lot of very nefarious things. The iOS 14.5 update removed app tracking.

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169.868 - 188.264 Jason Wood

They removed the big tech like Meta and Google used that to remove audience transparency. Suddenly bounce rates were going sky high, really highlighting the fact that they were dealing in more and more automated and bot. style traffic into our campaigns, which essentially means you're paying to serve ads to non-human traffic.

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188.324 - 212.492 Jason Wood

And so I wanted to build a tech solution to fix that, to solve that and return back to marketers analytics that actually make sense. We saw the whole market fall in love with vanity metrics during that period, right? Frequency, reach, CTRs and all of that. But what everybody didn't realize at the time that I think most marketers realize now is that you never really had a 5% or a 6% CTR.

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212.973 - 234.688 Jason Wood

That was bot traffic that clicks and crawls everything. And so it dilutes your analytics. Now marketers are ill-informed to make optimization decisions. It just returns all the power, gives all the power to big tech over your campaigns, over the audiences you target and all that. So I just wanted access to be able to play in that sandbox and build a really emerging tech solution to fight back.

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235.229 - 238.073 Jason Wood

So that's what I did. That's why I founded Specificity and took it public.

238.188 - 257.781 Brian Thomas

That's awesome. Love that. Love the backstory too. You just love, you talked about your digital marketing career early on, fell in love with tech and launched companies out of your passion. But really, I hear a pain point was a gap in the market. As you talked about big tech, they were interfering with these digital ads. And it is frustrating what big tech has done, of course.

258.342 - 266.956 Brian Thomas

And I'm glad that you got into this space. Fight back, fight for the little guy. And in this in that same vein, making the world a better place. So I appreciate that.

Chapter 4: How is Answer Engine Optimization (AEO) changing marketing strategies?

267.777 - 289.153 Brian Thomas

And Jason, you've leaned heavily into AI, not as a buzzword, but as an operational infrastructure. Specificity has expanded into answer engine optimization, generative engine optimization, and agentic outreach. How is AI fundamentally changing how brands get discovered as consumers shift from search engines to AI assistants?

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289.133 - 313.728 Jason Wood

Yeah, so what happened in the AI space was pretty obvious. So the initial AI play was algorithmic, largely, right, with all the LLMs. And then earlier this year, suddenly it went agentic. And that changed absolutely everything. It changed structurally everything. So keyword optimization is going to die at the Google algorithm. It's no longer going to be leveraged by human beings.

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313.748 - 333.577 Jason Wood

It's going to be leveraged by AI agents. This market is moving so fast, Brian. It's amazing to me how many prospective clients I talk to and existing clients, because we update our clients and have basically a meeting every week or two because of how fast it's moving with our clients specifically to update them on things that are taking place with AI.

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333.597 - 356.222 Jason Wood

And it's amazing to me how many companies just don't realize that Google announced that they're not going to start using AI agents to call your business and get pricing and get product information or service information. or promotional pricing offers, they're already doing it. And so many companies have told their teams to hang up on AI when they get inbound calls from AI. And that is a mistake.

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356.563 - 370.32 Jason Wood

You need to answer those questions so that you can get recommended on these LLMs, including Google's Gemini. So- The world isn't changing, Brian. It's already changed. The perspective I come from is this.

370.361 - 392.007 Jason Wood

It is my opinion that if you don't do AEO, GEO, and whatever they announce we need to do next to make it easy for AI agents to gather information on the internet about your company, you will not just fail to get recommended with frequency, but at some point, you're not going to be discoverable on the internet. So-

391.987 - 417.47 Jason Wood

Last year, 51% of all traffic, according to Imperva's Bad Bots report, was non-human. With the millions and ultimately billions of AI agents now prowling on the internet, that number is going to go dramatically higher. And that's going to have major impacts on how we build audiences for paid ads, for conversion funnels, for branding, for everything we do as marketers.

418.091 - 433.654 Jason Wood

And if you don't get into the tech now, understand how it works and learn how to leverage it, you're going to get left behind. Because for the first time in human history, machine learning is driving adoption, not human-based. I mean, there's no executive sitting in a boardroom saying,

Chapter 5: What impact does agentic AI have on consumer discovery of brands?

433.634 - 455.045 Jason Wood

Well, is the consumer market ready to adopt this? So should we slow down the launch or should we phase the rollout? No, the machine, the LLMs themselves are informing these big companies on how to force adoption. And it's frankly working. I mean, I don't know very many people that are heavily reliant upon AI, at least in their personal lives.

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455.305 - 458.089 Jason Wood

I don't know too many people that aren't using it in their business.

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458.153 - 478.861 Brian Thomas

Thank you. Appreciate that. And you're absolutely right. AI is fundamentally changing the landscape due to the speed and evolution of the technology. You talked about AI was algorithmic, but recently has shifted into this agentic search, which I agree. I'm in this space as well. AEO, GEO, brand mention is now the thing. And interesting statistic for the audience.

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479.021 - 485.089 Brian Thomas

You said last year, 2025, 51% of traffic were bots, which I thought was interesting. Yeah.

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485.069 - 492.042 Jason Wood

And of course, the first time... It was non-human, not specifically bots, non-human, because some of that is just automated traffic as well.

492.403 - 514.086 Brian Thomas

Sure, sure. And I appreciate the clarification. But first time in history, as you mentioned, machines are driving adoption, not humans. I thought, again, that was really interesting. Jason, Specificity recently launched into the 600 billion home services market with vertical specific growth systems alongside work in marine health care, Medicare and financial services.

514.667 - 522.163 Brian Thomas

How do you adapt your platform to such different industries and what made home services the next frontier?

522.447 - 542.903 Jason Wood

Well, what we do is, and specifically we're vertical agnostic because we're data centric. And what I mean by that is we can identify any audience by intent across the entire digital ecosystem. So on any platform, we can identify people showing intent to buy a product or sign up for a service or whatever the conversion is.

542.883 - 568.878 Jason Wood

So that being the case, the reason we chose home services as our kind of our next vertical marketplace was we tried to focus on markets that have already been the most greatly impacted by this fraudulent bot traffic thing with Google and Meta and all these platforms serving fake traffic to your paid ad dollars. And home services is getting killed by it.

Chapter 6: How is Specificity addressing the issue of bot traffic in advertising?

582.982 - 598.906 Jason Wood

And on the lead forms, they'll tell you, a huge percentage of them either never reply to an email, a call, text, anything, or when they do answer the phone or when they do reply, they have no idea what you're talking about because they didn't fill out the form.

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599.527 - 622.865 Jason Wood

It was just simply a bot that hijacked the mobile ad ID and got served an ad on a platform like Facebook or a data crawling bot that clicked on an ad on Google and found its way to your form fill page. And that's... crushing ROI for the home services business that has typically been very reliant on digital marketing to generate and grow revenue.

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623.166 - 634.146 Jason Wood

And so our technology solution solves most of that on day one. And so we feel like we can have the greatest material impact in markets like home services. So that's why we chose this market.

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634.126 - 654.07 Brian Thomas

Thank you. Appreciate that. And what I like just early on, you mentioned your platform is really vertical, agnostic and data centric, so you can serve all markets. But I like what you talked about, especially in this age of ads and bots, et cetera. You picked home services since this is an industry that is heavily affected by bots.

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654.23 - 676.053 Brian Thomas

And you talked about that, shared some examples of bots actually auto filling these forms and, and. really businesses being ghosted because of it. So thank you. And Jason, the last question of the day I have for you, you said the next generation of growth will belong to companies that combine human judgment, verified data, and AI-driven execution before the rest of the market catches up.

676.554 - 689.867 Brian Thomas

As AI reshapes how attention is earned and how buying decisions get made, how do you see the future of advertising unfolding over the next several years? And how is Specificity positioned to lead that transformation?

690.033 - 714.847 Jason Wood

I think what we're going to see in most markets is a consumer reliance on AI as these LLC loans continue to refine, get more accurate, get faster, more accurate results for consumers that are using them. So I think it is going to change everything. I think we're going to have to go from demand generation to demand capture and speed delete.

715.468 - 724.14 Jason Wood

So the ability to identify consumers or even in a B2B companies that are showing intent, that are showing interest, that are showing

724.12 - 749.812 Jason Wood

You know, awareness of a product or a service, capturing that demand and then being able to drive them quickly to get that sales opportunity, whatever that may look like, to either drive the traffic to an e-com page or whether you're going to use AI to do scheduling by de-anonymizing website traffic data and having... opt-in structure, granting you permission to use AI to schedule meetings.

Chapter 7: What are the future trends in advertising according to Jason Wood?

780.82 - 802.436 Jason Wood

A lot of people said that was wrong because they thought that it would harm the trust of these LLMs. But- Not only have they done it, but we've already launched some campaigns, but you can now do chat GPT paid ads. So when consumers are in there querying about specific products or services, you can literally start serving them ads about your client.

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802.456 - 821.941 Jason Wood

My prediction is all of the LLMs are going to do that. They're all going to do that. And so understanding which... LLMs are being adopted by your ICP is going to be mission critical moving forward. So stay tuned, because if we talk about it again, Brian, in 60 days, we'll probably have a totally different conversation as fast as this is moving.

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822.522 - 841.845 Brian Thomas

Absolutely. I agree with that there. You talked about that. In the future, most markets will see consumers reliant on agents. And you talked about that demand capture and demand speed to lead. To do this, you'll definitely need to invest and use agentic technology to be competitive in your space. And I liked your talk about the ads, right?

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842.005 - 855.597 Brian Thomas

LLMs will and now are offering ads like ChatGPT is today, which is amazing. And another thing that I'm starting to see is people are bypassing, we talked about this earlier, but bypassing like Google search, right?

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855.577 - 882.9 Brian Thomas

finding something in an llm like chat gpt and going directly from the llm and totally skipping that google search process so things are rapidly changing and and i'm i'm excited to see what's next but boy i've never seen something change so fast in my entire tech career so appreciate that and jason it was such a pleasure having you on today and i look forward to speaking with you real soon yeah brian thanks for having me i appreciate it bye for now

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