My Team Is Terrified of AI (How Do I Lead Them Well?)
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What is the main topic discussed in this episode?
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If there's one thing you can count on in business, it's change. Especially with things like AI on the rise. That's what Emily Garner was facing when she sat down with Entree Leadership's head coach, John Falkins, for a live coaching session. She's trying to lead a team of software engineers who are terrified AI will steal their jobs. She sees the possibilities, she sees the vision, her Team only sees doom. But you're about to watch John give Emily a light bulb moment that changes her entire perspective. Because leading a team through change isn't about reassuring them. Great leaders do one incredibly simple and powerful thing to keep their teams from spiraling. Let's get to it.
Well Emily, thanks for coming and hanging out with us today.
Thanks for having me.
I'd love to learn about your business. Tell me what you what y'all are doing.
Sure. So my company is Five Pack and we create apps. We're a software company. We are based out of Dallas. We have an office in Tulsa.
That sounds very exciting.
Yeah, I love it. It's been a wild ride.
And what's uh what's been going on? Like what's the biggest challenge that you're trying to tackle? What do you what do you want to talk about?
Sure, yeah. My question coming in was how to be an effective leader during an industry change, which I think everyone is a real small quiz. Just blanket statement, an entire industry change. Of course, we're in software, so we're seeing a ton of change with AI that's coming in with the software development side. Which I still think is exciting, but a lot of folks are finding scary.
Yeah.
Mm-hmm.
You know, Dave Dave likes to say people don't dislike change when it's better.
That's a good way to say it. You know, like I'm
gonna get a new car. That's change. That's
great change. That's right. That's right.
But what they're excited about is that new car.
Right.
So when you're talking to your team about all of this AI stuff and and how it Seems like it can do some people's jobs. Right. What vision are you casting for the team about the future and it being better than than today's reality? Yep.
Definitely turning more into a product company. And so we've been serviced for so long where folks walk through the door, we finish that product for them and then they're back out the door, right? And so instead we're looking at partnering with clients, um, having more of a
Why are my team members terrified of AI and how does that affect their performance?
You know, a revenue service that continues licensing software. Um, that would be a big change for the company. And then of course for our team members just the knowledge that they're not going to be replaced. Yeah. Our big thing is that you are an expert. You're good at what you do. AI can only make you that much better. Um it's just going to equip you to be the best you can be. And so that's kind of where we've come to. We can't blanket statement the industry obviously we don't always see around the corner, but as far as my team is concerned, they're really good at what they do and I just want them to be comfortable that they're not going anywhere.
Yeah, we we talk to our team, we say, Hey, AI is not gonna take your job. Right. But somebody that learns how to use it. Yes, must be open to change. You gotta be open to change, right? So what specifically is it about leading through this change that you that you wanna do better or you feel like, you know, you're seeing some things that you want to improve on?
I do feel, and of course I think everyone deals with this at some point. Um, we're reacting as fast as the changes are coming. Yeah. And so I can put some things on the board and I can say, let's go get it. But being able to effectively communicate the confidence level of the vision. They aren't confident if I'm not confident, right?
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Chapters
4 chapters
1
What is the main topic discussed in this episode?
0:00–2:55
2
Why are my team members terrified of AI and how does that affect their performance?
2:55–7:38
3
How can a leader turn fear of AI into a clear, motivating vision for the team?
7:38–12:40
4
What communication habits (frequency, tone, channels) keep a team confident during rapid AI change?
12:40–16:04