Balancing Security and Experience: Vonage on the Future of Digital Identity

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The Fast Mode Podcasts: Breaking News, Analysis and Updates From Telecoms Industry 27 min 2 speakers 8 chapters transcribed 1 month ago
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What does winning the inaugural Digital Identity Innovator award mean for Vonage?

Kunal Shukla 0:00
And that's really where fundamental shift is happening, that now we will use mobile networks as a trusted infrastructure. To build digital trust. provide real time insights and create new experiences.
Tara Neal 0:24
Welcome to the Fast Mode Podcast Series. I'm Tara Neal, and with me today is Kunal Shukla, SVP and GM, head of networks APIs at OneAge. OneH, a part of Ericsson, creates technology that empowers enterprises and equips developers to lead in the next era of digital transformation. Its AI-powered platforms and tools enable new value creation and innovative customer experiences across mobile networks and the cloud. The company's technology portfolio includes network APIs, CPAS, CCAS and UCAS solutions. Trusted by enterprises across industries and embraced by developers around the world, OneH is committed to reimagining every digital interaction. CUNAL is responsible for accelerating global growth and market leadership for the company's network-powered solutions, delivering secure, mobile-first, and AI-driven digital user experiences and outcomes for enterprises and developers.
Tara Neal 1:28
Oneage last year emerged as a winner of the Fast Mode Awards 2025 under the Digital Identity Innovator category for its Identity Insights API. Okay, Kunal joins us to explore how network-powered solutions like Identity Insights are redefining what's possible in digital identity. Welcome, Kunal. Great to have you on today's episode.
Kunal Shukla 1:53
Thanks, Tara. Thanks for having me out here and looking forward to having a a a really engaging discussion.
Tara Neal 1:58
Awesome. Okay. So let's start with the awards. Uh what does winning the inaugural digital identity innovator award mean to one age?
Kunal Shukla 2:10
A perfect question to start with, Torah uh winning the Digital Identity Innovators Award is an incredible honor uh to Warnage and the entire team. It's a big deal for us. This is a space where we have deeply invested uh for a number of years, and we have worked through the organization uh in terms of bringing value to our enterprises, developers, and customers, and particularly getting recognized by fast mode and being the first inaugural award winner uh does really feel significant. But if I actually shift it towards what it means from an ecosystem perspective and industry perspective, this is especially meaningful as I said, right? We are creating value for our enterprises and customers. Uh we are
Kunal Shukla 2:54
The Oneage Identity Insights API is a solution which is built based on outcomes. We want to make sure that we are bringing value, bringing outcomes to our customers, but also making a genuine impact and making it easy enough for developers to consume as well. This is th this is this is anchoring uh our our philosophy on on on on on building network powered solution that can protect users, build trust and create exceptional experiences.
Tara Neal 3:26
Wow. I mean, um, you know, we are truly honored as well to hear that from you. And you know, th that's the that's our inaugural awards as well. And of course it you know, we're gonna have n another one this year and I hope you guys can join us again. Okay. So, you know, let's uh zoom into digital identity next. You know, that's the big topic for today. So why has digital identity reached a critical inflection point? Right now.

Why has digital identity reached a critical inflection point today?

Kunal Shukla 3:54
few catalysts uh Tara if I had to answer that right so there are quite a few catalysts which are happening in that industry just in general how enterprises and applications and people in general like us are adopting more of that digital transformation journey. If I had to summarize it, I can summarize it in mainly four main areas. The first is the more people are adopting more and more digital first ecosystem The scale of threat is increasing significantly.
Unknown 4:22
Mm-hmm.
Kunal Shukla 4:22
If you look at cybercrime, it's it's about more than ten trillion dollars.
Unknown 4:27
Yeah.
Kunal Shukla 4:28
If it was an economy, it's the third largest economy in the world. Foxsters are getting smarter more and more, right? They are doing attacks uh to particularly not just the age age population, but also affecting eighteen to twenty percent or twenty four percent of US adults.

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