The Future of Commerce Podcast
Episodes
Deodorant, Chainsaws and Yogurt: How to Succeed Going Direct to Consumer
12 Mar 2020
Contributed by Lukas
This episode we get to explore the exciting frontier lying ahead of deodorant, chainsaws and yogurt. Your first thought is probably, “that sounds li...
Marketing with Emotions
25 Feb 2020
Contributed by Lukas
There are 27 emotions we can experience. That’s 27 different ways to label one moment, making it crucial to get it right. But when building out mark...
Don’t Become a Headline for CCPA Noncompliance
01 Jan 2020
Contributed by Lukas
The California Consumer Privacy Act goes into effect January 1st, 2020, but what does this mean? This episode we address what CCPA is, how it is chall...
Utility Pros: How to Succeed in eCommerce
01 Jan 2020
Contributed by Lukas
Utilities are part of just about every meaningful moment you’ll ever have. You take a hot shower after a long day: there’s the water of course, b...
Service trends in B2B Manufacturing
01 Jan 2020
Contributed by Lukas
LinksArticle of the Week - What is customer service? Definitions, types, benefits, stats
Biometrics: Facing Reality
01 Jan 2020
Contributed by Lukas
The Biometrics future is real and coming soon. Airlines and airports are investing 70% of their R&D budgets toward biometrics ID management. We discus...
Thought Leadership: A World of Experience
31 Dec 2019
Contributed by Lukas
Welcome to the launch of the Future of Customer Engagement and Experience Podcast, a new avenue in helping you on your journey to becoming a more cust...