Episode 7 - Connections Before Content: Mike Hohnen’s Leadership Advice for Managing Managers
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Hello and welcome to the Growth Workshop Podcast with your hosts, me, Matt Best and Jonny Adams. In this podcast, we'll be sharing insights from our combined 30 plus years experience and hearing from other industry leaders to get their thoughts and perspectives on what growth looks like in modern business. We'll cover all aspects of leadership, sales, account development and customer success, alongside other critical elements required to build an effective growth engine for your business. This podcast is aimed at leaders from exec all the way down to line managers. Hello and welcome to the Growth Workshop podcast with myself, Matt Best, and my colleague and partner in crime, Johnny Adams. Great to see you, Johnny, as always.
Hey, guys. Lovely to see you. Thanks so much, Matt.
So today we're joined by Mike Conan, who is an exec coach and a successful executive working in the hospitality sector with a focus on supporting services businesses to drive the right culture and focus on client service. So Mike, it's fantastic to have you on the podcast. Thank you so much for taking the time to talk to Johnny and I today.
Thank you so much. Thank you for having me. It's a pleasure to see you again.
So I guess as is customary on our podcast, we like to kick things off with a bit of something interesting that's happened in your past week. So Mike, maybe I'll come to you first. What's been going on in your week that you could share with our audience, maybe provide a bit of inspiration?
Well, I have an impression that I'm going to be the odd fish out here, but that's fine. Why is that?
Why do you feel like you might be the odd one out?
Well, I'll tell you. I'll try and illustrate this for you with a little anecdote, which would get us going in that sense. A couple of weeks ago, I got a... a request for a Zoom meeting over my calendar system, somebody who'd found me on LinkedIn. And then I sort of, as we all do, went down and checked out. So who is this person? I wonder why they want to talk to me. And it turned out to be the CEO of a rather large software development company with a very sort of high profile background and top management team, high profile background. And so I was thinking, well, why on earth have they found out to me? It's a world I don't understand. I took the meeting, of course, and I wanted to be polite, but I prepared a sort of little speech, you know, it's very kind of you to contact me. Thank you very much. I don't want to waste your time. Once I got going on that, he stopped me and said, you know, I've researched you and I understand what it is you're doing. Do you realize that I'm a humanist?
I'm not actually madly interested in the business side of things. It's the people side. I'm a people side person. And that's the only thing that really drives me. The rest, I don't give a toss. He says, I want you to come and talk to our people. And so I explained that there is another perspective on the world, which is not the one that we sort of generally normally have. And you have a different perspective on the world. And I'd really like you to elaborate on that. So I ended up spending an afternoon with them over in Nice. And that was great fun. We had a really good time.
We do tend to talk a lot about, obviously, about the business side and it all comes back to sort of growth. But I think, Mike, what you just shared there is exactly the point of this, right? There's the people side of things and how important that is. I mean, that's great, Mike. That's quite a high level of maturity in terms of from a leadership perspective that a leader is willing to say, look, that's exactly what I need. I know I'm not sort of going to step out of the numbers for a minute and go back to the roof of my business that might be the people. So, yeah. Absolutely looking forward to digging into that with you a little bit more today. I mean, Johnny, how do you follow that?
I feel that it's actually going to possibly align to what Mike knows loads about and is clearly an expert. So I was in Porto in Portugal for a few days recently. It was an amazing trip. If you've ever been, great. If not, then as long as you can drink wine, then you're completely qualified to go. We stayed at a five-star hotel and it was pretty special. We overlooked Porto City.
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