Q&A With Tommy - Elevating Your Workforce in 2025
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What strategies can help improve team performance in 2025?
Here's what else I recommend. Get an org chart printed out. And I want you to put every single person on your team on the org chart. And I want you to rate them one out of 10. I want you to do this in private and with your main leadership team. And if somebody is not a nine or above, then you need to figure out how to top grade them. So I would look into what you're going to do to top grade some of your team going into this new year. If they're not a 10 out of 10, why are they on your team? But are you a 10 out of 10? See, a lot of times the leaders point their fingers, they should be pointing their thumbs. So make sure you're a 10 out of 10. Welcome to the Home Service Expert, where each week, Tommy chats with world-class entrepreneurs and experts in various fields, like marketing, sales, hiring, and leadership, to find out what's really behind their success in business. Now, your host, the Home Service Millionaire, Tommy Mello. Hello.
Before we get started, I wanted to share two important things with you. First, I want you to implement what you learned today. To do that, you'll have to take a lot of notes, but I also want you to fully concentrate on the interview. So I asked the team to take notes for you. Just text NOTES to 888-526-1299. That's 888-526-1299.
And you'll receive a link to download the notes from today's episode. Also, if you haven't got your copy of my newest book, Elevate, please go check it out. I'll share with you how I attracted and developed a winning team that helped me build a $200 million company in 22 states. Just go to elevateandwin.com forward slash podcast to get your copy. Now let's go back into the interview. All right, here we go. Tuesday, November 22nd. I was just walking around the block with Ashley. We started doing this thing where I look at my calendar. She goes through the calendar every morning, mid-afternoon, end of the day. We keep up with all the emails. Getting things really dialed in. I mean, I've never been so organized with my time. And it's actually kind of...
the best feeling in the world you know hopefully you guys are finishing up with your budgets for 2025 you set an aggressive budget but a doable budget as you guys probably know most budgets that you guys uh build everything on your budget should be based upon things like the bonus structures so when you got an impossible budget to hit no one can get a bonus that's bad news bears some of the things to think about negotiating with vendors going into the new year, prepaying some of the marketing companies you use, getting 10, 20, 30% discounts by prepaying the whole year, getting a wax card for your gas to keep track of it. So people aren't stealing gas. These are all things that as you get further along with business, you start to realize. Here's what else I recommend.
Get an org chart printed out. And I want you to put every single person on your team on the org chart. And I want you to rate them one out of 10. I want you to do this in private and with your main leadership team. And if somebody is not a nine or above, then you need to figure out how to top grade them. So I would look into what you're going to do to top grade some of your team going into this new year. If they're not a 10 out of 10, why are they on your team? But are you a 10 out of 10? See, a lot of times the leaders point their fingers, they should be pointing their thumbs. So make sure you're a 10 out of 10. One of the things I've been working on is not going behind my manager's backs and asking for something at a net level down. I tend to do that because people don't move as quick as I'd like them to move. So what's my answer for that? It's to start getting more people competent to be able to handle multitasks at once. Lots of different projects going on in the company. I'm excited.
Next year is going to be an amazing leap, leap of EBITDA. I'm predicting a massive, massive growth year. In fact, I feel like I'm very excited just to get the year started. In fact, Thanksgiving is going to be here in no time than Christmas, and then we'll be in January. I'm just excited to get through this next year. It's a very important year for us.
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Chapters
8 chapters
1
What strategies can help improve team performance in 2025?
0:00–5:35
2
How should you set marketing budgets for growth?
5:35–11:07
3
What are the key performance indicators for field managers?
11:07–16:15
4
How can you effectively incentivize your team?
16:15–22:02
5
What steps should you take to scale your home service business?
22:02–27:45
6
How do you choose the right candidates for management positions?
27:45–33:50
7
What are the best practices for generating leads in home services?
33:50–39:35
8
How can you maximize your business's profitability?
39:35–46:34
Speakers
1 identifiedMore from The Home Service Expert Podcast
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Doing Whatever You Want, Is Keeping Your Business Small (Here's Why) | Mark C Winters
Own 15% Of Your Market Before You Even Think About A New One | Aaron & Zac