Disagreements, tensions, and misunderstandings are a natural part of working life, but when left unresolved, they can escalate, leading to low morale, lost productivity, and even legal disputes. That’s where mediation comes in - a structured but informal process that helps employees find common ground and rebuild working relationships. So today, we’ll break down how mediation works, why it’s a game-changer for HR, and how organisations can use it to foster a healthier, more productive workplace. To do this, we’re delighted to be joined by Joe Thompson, accredited mediator and Head of HR Services here at Insight HR. In this episode, we cover... 06:24 The Benefits of Mediation Over Formal Processes 11:08 When Mediation is Not Appropriate 15:10 The Mediation Process Explained 29:51 Practical Advice for HR Managers About The HR Room Podcast The HR Room Podcast is a series from Insight HR where we talk to business leaders from around Ireland and share advice what's important to you as a HR professional, an employer or people leader. If you are enjoying these episodes, do please feel free to share them with colleagues, friends and family. And even better, if you can leave us a review, we’d really appreciate it! We love your feedback, we take requests, and we’re also here to help with any HR challenges you may have! Requests, feedback and guest suggestions 👉 HR Room Podcast Requests Immediate support on your HR challenge 👉 0567701060 or [email protected] What our clients say 👉 Insight HR & SIKA Ireland Limited HR support when you need it most. The Insight HR Team

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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