In this episode of The HR Room Podcast, we explore the crucial role of mediation in resolving workplace conflict. Our Head of Strategy & Growth Barry Casserly hands over the podcast hosting reigns to Dave Corkery, Insight HR’s new Content & Social Media Lead. They’re joined by Joe Thompson, Head of Support Services at Insight HR, an accredited mediator who brings a wealth of experience on the subject. From spotting when mediation is appropriate, to understanding the process step by step, to building trust and neutrality as a mediator, this episode is packed with insights for HR professionals and leaders who want to handle conflict effectively. In this episode, we cover: 01:30 – Why Mediation? 04:55 – When Not to Mediate 07:35 – The Mediation Process 12:20 – Building Trust 17:40 – Staying Neutral as a Mediator 18:20 – Barry’s Perspective as a People Leader 21:20 – Success Stories 23:40 – When Mediation Fails 25:15 – Key Takeaways & Closing As promised, if you’d like to learn more about our mediation services, or have a confidential chat, you can find more info and contact us here. If you’re not already following us on LinkedIn, you can do that here. If you have any suggestions on what you’d like to hear on the podcast, or if you’d like to join us as a guest, then do reach out to Dave at [email protected] or on LinkedIn here. About The HR Room Podcast The HR Room Podcast is a series from Insight HR where we talk to business leaders from around Ireland and share advice what's important to you as a HR professional, an employer or people leader. If you are enjoying these episodes, do please feel free to share them with colleagues, friends and family. And even better, if you can leave us a review, we’d really appreciate it! We love your feedback, we take requests, and we’re also here to help with any HR challenges you may have! Requests, feedback and guest suggestions 👉 HR Room Podcast Requests Immediate support on your HR challenge 👉 0567701060 or [email protected] What our clients say 👉 Insight HR & SIKA Ireland Limited

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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