The Insurance Coffee House with Nick Hoadley
Episodes
Boardroom Series EP06 - Insurance Coffee House: Career Risk, Leadership Transitions, AIG Transformation & CEO Perspective - Elaine Rocher, Former CIO (AIG) & CEO (Madison Square Boys & Girls Club)
24 Mar 2026
Contributed by Lukas
On this episode of the Insurance Coffee House, Nick Hoadley is joined by Elaine Rocher, former Chief Investment Officer at AIG and current CEO of the ...
Boardroom Series EP05 - Insurance Coffee House: Insurance Boards, Crisis Governance, Board Professionalisation & Reputation - Dr Susan Fleming, Independent Director (RLI Corp)
10 Mar 2026
Contributed by Lukas
On this episode of the Insurance Coffee House, Nick Hoadley is joined by Dr Susan Fleming, an experienced independent director with more than 25 years...
Boardroom Series EP04 - Insurance Coffee House: Board Portfolio Building, Tech Leadership, Reinsurance Governance & AI Readiness - Val Rahmani, Board Director (LSEG, RenaissanceRe, Entrust)
24 Feb 2026
Contributed by Lukas
On this episode of the Insurance Coffee House, Nick Hoadley is joined by Val Rahmani, a leading board director across insurance and financial markets,...
S6 EP07: Leadership, Value Proposition & Growth in Insurance - Nick Wealthall, Yellow Door Training
17 Feb 2026
Contributed by Lukas
On this episode of the Insurance Coffee House, Nick Hoadley, CEO of Insurance Search, welcomes back leadership consultant Nick Wealthall of Yellow Doo...
Boardroom Series EP03 - Insurance Coffee House: Balance Sheet Thinking, Capital Allocation, Governance & Junior Senator Boardroom Impact - Brian Posner, Investor & Board Director (Arch Capital)
10 Feb 2026
Contributed by Lukas
On this episode of the Insurance Coffee House, Nick Hoadley is joined by Brian Posner, a seasoned investor, operator, and board director with deep exp...
Boardroom Series EP02 - Insurance Coffee House: Insurtech Boards, MGAs, Emerging Risk & AI Governance - Susan Holliday, Board Director, Hippo Insurance
27 Jan 2026
Contributed by Lukas
On this episode of the Insurance Coffee House, Nick Hoadley is joined by Susan Holliday, a global insurance and reinsurance executive and experienced ...
Boardroom Series EP01: The AIG Turnaround, Crisis Leadership & Board Oversight - David Herzog, Former CFO, AIG
13 Jan 2026
Contributed by Lukas
On this episode of the Insurance Coffee House Boardroom Series, Nick Hoadley is joined by David Herzog, former CFO of American International Group (AI...
S6 EP06: Data, Consumer Protection & Growth in Life Insurance - Amanda Yoho, President, Proformex
02 Dec 2025
Contributed by Lukas
On this episode of the Insurance Coffee House, Nick Hoadley sits down with Amanda Yoho, President of Proformex, the life insurance and annuity technol...
S6 EP05: People, Culture & High Performance at MS Reinsurance - Antonia Hold CHRO at MS Reinsurance
25 Nov 2025
Contributed by Lukas
On this episode of the Insurance Coffee House, Nick Hoadley sits down with Antonia Hold, CHRO at MS Reinsurance who joined in April 2021. Based in ...
S6 EP04: How to Be the Go-To Insurance Person in Your Niche With Nick Wealthall, Founder of Yellow Door
04 Nov 2025
Contributed by Lukas
On the Insurance Coffee House podcast, host Nick Hoadley welcomes Nick Wealthall, Founder of Yellow Door, a leadership and commercial growth consultan...
S6 EP03: Parametric Insurance Made Simple: The Easy Add-On That Strengthens Every Policy With Samuel Broomer, President of NormanMax
28 Oct 2025
Contributed by Lukas
On the Insurance Coffee House podcast, host Nick Hoadley welcomes Samuel Broomer, President of NormanMax Insurance Solutions, a rapidly growing MGA an...
S6 EP02: Wildfire Telematics with Elyse Myrans, CEO & Co-Founder of Tenax ai
23 Sep 2025
Contributed by Lukas
On the Insurance Coffee House podcast, host Nick Hoadley welcomes Elyse Myrans, CEO & Co-Founder of Tenax ai, a climate-tech startup using compute...
S6 EP01: Leading Bermuda’s Long-Term & Reinsurance Sector - Suzanne Williams-Charles, CEO, BILTIR
12 Aug 2025
Contributed by Lukas
On the Insurance Coffee House podcast, host Nick Hoadley welcomes Suzanne Williams-Charles, CEO of the Bermuda International Long-Term Insurers and Re...
S4 EP78: The Man Behind LO$$ Ratio - Curtis Goldsborough, President at NIIS & Creator of “LO$$ RATIO”
01 Jul 2025
Contributed by Lukas
On the Insurance Coffee House podcast, host Nick Hoadley welcomes Curtis Goldsborough, President of National Insurance Inspection Services and the cre...
S4 EP77: Taking Your Agency Independent - Dan Lewis, Head of Network, Brightway Insurance
24 Jun 2025
Contributed by Lukas
On the Insurance Coffee House podcast, host Nick Hoadley welcomes Dan Lewis, Head of Network at Brightway Insurance, one of the fastest-growing person...
S4 EP76: Opening Doors for Insurance Talent - Paige Maisonet, CPO, Newfront Insurance
17 Jun 2025
Contributed by Lukas
On this episode of The Insurance Coffee House, host Nick Hoadley welcomes Paige Maissonet, Chief People Officer at Newfront Insurance, to discuss her ...
S4 EP75: Building Technology and Talent to Serve Brokers - Adrian Copland, COO, Ledgebrook
10 Jun 2025
Contributed by Lukas
On the Insurance Coffee House podcast, host Nick Hoadley welcomes Adrian Copland, Chief Operating Officer of Ledgebrook, a rapidly scaling, tech-enabl...
S4 EP74: Redesigning Insurance from the Ground Up - Joe Emison, Co-Founder and CTO, Branch Insurance
27 May 2025
Contributed by Lukas
On the "Insurance Coffee House" podcast, host Nick Hoadley welcomes Joe Emison, the Co-Founder and CTO of Branch Insurance.Joe shares his unconvention...
S4 EP73: Transforming Specialty Insurance with Scalable Tech - Michael Fiedel, Co-Founder and CEO, PolicyFly
20 May 2025
Contributed by Lukas
On the "Insurance Coffee House" podcast, host Nick Hoadley welcomes Michael Fiedel, the Co-Founder and CEO of PolicyFly.Michael shares his unique jour...
S4 EP72: Knowing the Art of the Possible - Andy Moss, Co-Founder and CEO, Send
15 Apr 2025
Contributed by Lukas
On the "Insurance Coffee House" host, Nick Hoadley welcomes Andy Moss, the CEO and co-founder of Send. Andy provides an insight into his 25-year care...
Special Episode: Connecting the value in Insurtech - Tony Lew, Co-Founder, InsurTech NY
11 Mar 2025
Contributed by Lukas
On this special episode of the podcast, we welcome InsurTech NY Co-Founder, Tony Lew. Tony gives an insight into his career background, from holding v...
S5 EP7: Seeking Opportunities with Purpose - Miranda Hunter, Head of Investor Relations, Fidelis Insurance Group
04 Mar 2025
Contributed by Lukas
On this episode of the Insurance Coffee House Podcast, we welcome Miranda Hunter, Head of Investor Relations at Fidelis Insurance Group. Miranda talks...
Special Episode: Entrepreneurial Aspirations and Personal Responsibility - Cullen Piske, President and Michael Pitre, COO, Gray Surety
11 Feb 2025
Contributed by Lukas
On this podcast episode, we’re joined by Cullen Piske, President and, Michael Pitre, COO at Gray Surety. Cullen shares how ‘love’ led him to joi...
S4 EP69: Making a company an even greater place to work - Allison Keavey Luther, Deputy Chief of Human Resources, Plymouth Rock Assurance
21 Jan 2025
Contributed by Lukas
On the Insurance Coffee House Podcast this week, we welcome Allison Keavey Luther, Deputy Chief of Human Resources at Boston-based Plymouth Rock Assur...
S5 EP6: Embrace The Opportunity - Nick Campbell, Global Head of Credit & CEO Bermuda, SiriusPoint
10 Dec 2024
Contributed by Lukas
On the podcast this week, we welcome Nick Campbell, Global Head of Credit & CEO Bermuda at SiriusPoint. Nick talks to Nick Hoadley about:&nbs...
S5 EP5: Building your Team in Bermuda - Andrew Couper, Chief Actuary, Conduit Re
03 Dec 2024
Contributed by Lukas
On the podcast this week, we welcome Andrew Couper, Chief Actuary at Conduit Re. Andrew talks to Nick Hoadley about: qualifying as an actuary in...
S5 EP4: Throw yourself in - Laura Pepper, Head of Claims, RenaissanceRe Bermuda
26 Nov 2024
Contributed by Lukas
On the podcast this week, we welcome Laura Pepper, Head of Claims at RenaissanceReLaura talks to Nick Hoadley about: her career journey from law...
S5 EP3: Just go for it - Andrew Howie, Head of Advisory, Grant Thornton Bermuda
19 Nov 2024
Contributed by Lukas
On the podcast this week, we welcome Andrew Thornton, Head of Advisory at Grant Thornton Bermuda. Andrew shares: an overview of his career journey fr...
S5 EP2: An international career in a small-town environment - Jesse DeCouto and Tonia Morgan, Canopius Re
12 Nov 2024
Contributed by Lukas
On the podcast this week, we continue our Bermuda series by interviewing Jesse DeCouto and Tonia Morgan at Canopius Re. Chief Underwriting Officer, Je...
S5 EP1: Taking the opportunity - with Katie Partington-Howarth, Chief Capital Officer, Ariel Re
05 Nov 2024
Contributed by Lukas
On the podcast this week, we’re delighted to launch our new Bermuda Series by interviewing Katie Partington-Howarth, Chief Capital Officer at Ariel ...
S4 EP68: A Passion for Making a Difference - Tara Foley, CEO, AXA UK & Ireland
29 Oct 2024
Contributed by Lukas
This week, we are joined by Tara Foley who shares with us her journey to becoming the CEO of AXA, UK & Ireland and her passion for making a differ...
S4 EP67: Building High Performance Teams - Pepe Velasquez, EVP Human Resources, MAPFRE USA
22 Oct 2024
Contributed by Lukas
On this episode we interview Jose Luis (Pepe) Velasquez and find out how he has used his experience working at blue chip companies like Heineken to dr...
S4 EP66: Commercial curiosity, business bifurcation and culture co-creators - Warrick Beaver, Group Chief People Officer, Fidelis Insurance Group
08 Oct 2024
Contributed by Lukas
Zimbabwe born and South Africa educated, Warrick Beaver started his working life as an HR professional in the fashion retail industry. “If you're ta...
S4 EP65: Going one level deeper to challenge the givens - Steve Dukes, CEO, Confused.com
17 Sep 2024
Contributed by Lukas
“Many people you'll work with and meet in business will be happy to accept information and explanations in the way it's being presented to them.Some...
S4 EP64: Driven to help high-performing insurance people succeed - Nick Hoadley, CEO, Insurance Search
23 Jul 2024
Contributed by Lukas
“DE&I is one of the biggest challenges for the industry. For a lot of our clients in the US, it's one of their biggest priorities”, says Nick ...
S4 EP63: Achieving business imperatives and being in good company - Daniel Fisher, Group Head of HR, Communications & Culture, Hamilton Insurance Group
16 Jul 2024
Contributed by Lukas
“The strength of our culture was something we used in the presentations to analysts and investors”, says Daniel. “We did some work around our e...
S4 EP62: Having a myopic focus on solving a real reinsurance problem – Ben Rose and Jerad Leigh, Co-Founders, Supercede – the Reinsurance Platform
09 Jul 2024
Contributed by Lukas
“In our experience, a reinsurance deal was being profiled in a physical binder full of paper. I thought, ‘How good would it be if we could take ri...
S4 EP61: Seeking industry agnostic skills and setting diverse talent up for success - Nicola Grant, Chief People Officer, Hiscox
02 Jul 2024
Contributed by Lukas
“When you hire for specific experience, then you're always going to have to hire for somebody within the industry”, says Nicola. “When you break...
S4 EP60: Ownership, purpose and being part of an accelerated growth story - Charlotte Hubble, HR Director, Howden Re
25 Jun 2024
Contributed by Lukas
“We talk a lot at Howden around not just coming to work, but coming to build a business. It really allows people to kind of have that sense of owner...
S4 EP59: Leveraging your insurance network as a Managing Partner - Martin Blake, Managing Partner Program Lead, Insurance Search
11 Jun 2024
Contributed by Lukas
“It's a fantastic opportunity to build something for yourself but within an established business. It’s very much engaging with customers and drivi...
S4 EP58: Looking at DEI data to create a consistent, holistic opportunity for all - Don Robertson, EVP & Chief Human Resources Officer, Northwestern Mutual
04 Jun 2024
Contributed by Lukas
“We wanted to make sure that there were slates, they were diverse and had all the groups represented. It isn't a case of trying to stop someone from...
S4 EP57: Building the right foundations to embrace the AI implementation journey - Prashant Hinge, Chief Digital Transformation Officer, MSIG USA
28 May 2024
Contributed by Lukas
“Given the potential of AI, we should all be focused on ensuring it's part of our strategic roadmap. It is an excellent tool that is going to allow ...
S4 EP56: Breaking down barriers to inclusivity and empowering flexibility - Angie Schaefer, Corporate SVP and Chief HR Officer, Safety National
21 May 2024
Contributed by Lukas
“Flexibility has been key. We've worked really hard to figure out, how do we meet the commitments to our customers, but also empower our employees t...
S4 EP55: Enabling possibility through changing priorities in the career lifecycle - Jennifer Centrone, Chief Human Resources Officer, Arch Capital Group
14 May 2024
Contributed by Lukas
“The blend between work and life is really blurred. It's important for employees to step back and have a good sense of purpose, belonging and balanc...
S4 EP54: An unwavering dedication to nurturing and advancing all talent - Andrea Brogger, Chief Human Resources Officer, AssuredPartners
07 May 2024
Contributed by Lukas
“There is this misconception that the only way to grow or advance is to move into leadership. Some people just don't want that or aren’t sure”, ...
S4 EP53: Attracting high performance talent through turnaround results - Karen Caddick, Chief Human Resources Officer, SiriusPoint
30 Apr 2024
Contributed by Lukas
“A lot of businesses talk about it, but do they really analyse what they need to do to build it? We've spent a lot of time thinking about what high ...
S4 EP52: Scaling without compromise and being comfortable with change - Vikki Caruso, Chief People Officer, Clearcover
23 Apr 2024
Contributed by Lukas
“We learned a lot early on and we continue to learn as we scale the organization remotely. Some of the key things are over communicating. Sometimes ...
S4 EP51: Competing on a global scale and projecting women’s voices - Kirsten Beasley, Head of Office, Bermuda, Willis Towers Watson
16 Apr 2024
Contributed by Lukas
The opportunities are vast. Hundreds and hundreds of companies with a physical presence here and the jobs to go with it. It's important that all Bermu...
S4 EP50: Renovating and redefining a high-performance insurance culture - Lisa Pariot, Chief People Officer, AXIS Capital
09 Apr 2024
Contributed by Lukas
“We’ve got to deliver financial results and profitability, but you’ve got to be thinking about the way you can do that most efficiently too”, ...
S4 EP49: Connecting the ecosystem of Talent Acquisition, L&D and OD - Christina Parr, Head of Global Talent Acquisition, L&D and OD, Argo Group
02 Apr 2024
Contributed by Lukas
“Throughput is really exciting when you connect those three areas, so what does that ecosystem look like?We make sure we are branching out and seeki...
S4 EP48: Amplifying talent development through people operations and marketing - Roxanne Nelson and Megan Bell, Falvey Insurance Group
26 Mar 2024
Contributed by Lukas
“We look at our people as our number one asset, they are really providing our product. You need the people in order to bring that (insurance) promis...
S4 EP47: Integrating in to a new brand and communicating ‘the why’ - Aimee Kilpatrick, Chief Operating Officer, Cadence Insurance
19 Mar 2024
Contributed by Lukas
“We always have a common goal every year for the entire organization. It’s in every single employee’s goal plan, from CEO all the way to somebod...
S4 EP46: Unlocking potential with human-centric insurance leadership - Denise Nichols, Chief People Officer, Fortitude Re
12 Mar 2024
Contributed by Lukas
“I changed the department from HR to People and culture. The term HR is a construct of an economist in the 1800s, talking about people as commoditie...
S4 EP45: Driving your career progression in a culturally sensitive insurtech - with Jason Marsh, Global Talent Acquisition Lead, Prima
05 Mar 2024
Contributed by Lukas
“Flexibility has become increasingly important. Not just working from home, but being able to work remotely and work the hours that suit you“, say...
S4 EP44: Knowing your purpose in a mission-driven insurtech - with Sarah Schuermann, Vice President of People, EvolutionIQ
27 Feb 2024
Contributed by Lukas
“Because we’re such a mission driven organization, it is really important that we are bringing people in who want to make a difference in the worl...
S4 EP43: Intentional over-communication and knowing your team demographic - with Blair Kamrass, Vice President People Operations, Coterie Insurance
20 Feb 2024
Contributed by Lukas
“Anyone stepping into a predominantly 100% remote opportunity, assuming it's not their first time, they know what they're getting into and what to e...
S4 EP42: People, patience and private equity growth - with Lea Daughtridge Wharton, Chief Human Resources Officer, Oakbridge Insurance
13 Feb 2024
Contributed by Lukas
“Patience is such a virtue when working in a high growth organization like this. The number of partner agencies that we’ve brought together are al...
S4 EP41: Town halls, camaraderie and celebrating insurance expertise - with Eric Haller, CEO and Ashlie Keeling, HR Director, Fleming Insurance Holdings
06 Feb 2024
Contributed by Lukas
“Having events like the town hall is incredibly important. For everyone to get together and be able to celebrate what we're building”, says Eric. ...
S4 EP40: How to attract and sustain a talent density in the 90th percentile - with Datha Santomieri, Co-Founder & COO, Steadily
30 Jan 2024
Contributed by Lukas
“We're able to move mountains with far fewer people because of the fact that everybody in their role is exceptional and they’re that 90th percenti...
S4 EP39: Maintaining a cadence of acquisition, onboarding and connection - with Matt Rieck, Chief Human Resources Officer, Inszone Insurance Services
23 Jan 2024
Contributed by Lukas
“We’ve had 115 acquisitions. That’s 115 individual small businesses who’ve become part of Inszone. How do you connect that? How do you make pe...
S4 EP38: High expectations, high reward and having an ownership mindset - with Ryan Hite, Talent Acquisition Lead, RLI Insurance Company
16 Jan 2024
Contributed by Lukas
“Every employee, even the most entry level positions, gets bonus company stock at the end of the year. You start thinking differently, about improve...
S4 EP37: Using storytelling and knitting together a remote-first team - with Marjorie Hook, Vice President People & Culture, Openly
09 Jan 2024
Contributed by Lukas
“We’re very committed to staying connected. We’re very careful about how we meet, when we meet and who is in the various meetings”, says Marjo...
S4 EP36: Using generative AI to augment our skills and transform HR - with Alex Zea, Digital HR Transformation Practice Lead, Mercer | Leapgen
12 Dec 2023
Contributed by Lukas
“Generative AI, it's going to change the world in an incredibly positive way”, says Alex.“In the long term, I truly believe that we will elevate...
S4 EP35: Creating guiding principles and acting with integrity - with Andrew Booth, Vice President of Marketing & Communications, MedPro Group
05 Dec 2023
Contributed by Lukas
“One of our divisions wanted to pilot a work from home model in 2019. They tried it and it was successful. We made a decision that we would pilot th...
S4 EP34: Building a high-performance team & measuring the right things - with Jamie Yoder, President & General Manager North America, Sapiens
28 Nov 2023
Contributed by Lukas
““Don't compromise. Too often we're going through a process and have a deadline to get people so you kind of take what's there. There are great fo...
S4 EP33: Empowering women and building a sense of belonging - with Rachel Pollack, Chief People Officer, QBE North America
21 Nov 2023
Contributed by Lukas
“We’ve set ourselves ambitions to have 40% of women in leadership by 2025. You've got to do a lot over many years. It is not a short term change. ...
S4 EP32: M&A referrals, integration and being in growth mode - with Jeff Hutchins, SVP of Human Resources, PCF Insurance Services
14 Nov 2023
Contributed by Lukas
“Our M&A work has been tremendous. We have sought out companies that we believe fit our culture. You don't grow as rapidly as we have with...
S4 EP31: From small kernels to being a breakout player - with Brad Weisberg, Founder & CEO, Snapsheet
07 Nov 2023
Contributed by Lukas
“There's been hundreds, if not thousands, of people that have said that, ‘this will never work’. I probably called 50 body shops just doing rese...
S4 EP30: Next-gen investment and partnership with purpose - with Claire Eeles, Chief People Officer, Mosaic Insurance
31 Oct 2023
Contributed by Lukas
“Development has been a hot topic for us. We’ve launched our first programme for our more junior members of the team. A series of learning session...
S4 EP29: Leveraging your network to create everything from nothing - with Lauri Putt Needleman, SVP People & Talent, Pie Insurance
24 Oct 2023
Contributed by Lukas
“In that early stage, you really have to leverage your network and those around you who have done it before. Because they're only advisors, they can...
S4 EP28: Diversity of thought and the power of words - with Sandy Locke, Global Chief People Officer, Aon
17 Oct 2023
Contributed by Lukas
“Statistics show that productivity and the delivery of innovation is much higher with diversity in your teams. I'm passionate about really helping p...
S4 EP27: Talent development and standardization in a decentralized organization - with Amy Halliburton, Chief Human Resources Officer, HUB International
10 Oct 2023
Contributed by Lukas
“I am a big believer in continuous learning, in cultures that are rich in performance feedback so that people know how they're doing, what they coul...
S4 EP26: EVP authenticity, recruitment standards and wildcard candidates - with Faye Kennedy, Head of Talent Acquisition, Markel International
03 Oct 2023
Contributed by Lukas
“It's difficult to launch an EVP. It's something that has to be felt and experienced through those employee lifecycle touch points”, says Faye. “...
S4 EP25: Holistic well-being, compassionate leadership and finding your passion - with Stacey Hoin, Chief Human Resources Officer, Guardian
26 Sep 2023
Contributed by Lukas
“We are very proud of our legacy and where we've come from. We're also really excited to evolve into a more contemporary, consumer focused, compassi...
S4 EP24: Hunting for Agency Owners and changing people’s lives - with Regan Fackrell, Director of Talent Acquisition, American Family Insurance
19 Sep 2023
Contributed by Lukas
“People do not apply for agency owner opportunities. The way that you find candidates is definitely by hunting. Referrals is our number one source”...
S4 EP23: Rebuilding the internal brand and casting wide nets - with Alisa Miller, Chief Human Resources Officer, IAT Insurance Group
12 Sep 2023
Contributed by Lukas
"About 10 years ago, the company brought in a new CEO to bring the organization together and operate as one. He set the stage to have a leadership tea...
S4 EP22: Elevating unique potential & wanting the great ones - with Amanda Vander Ley, VP Human Resources, Holmes Murphy & Associates
05 Sep 2023
Contributed by Lukas
"We've spent some time over the years trying to put words to it", says Amanda as she describes the unique culture at Holmes Murphy. "We really try to ...
S4 EP21: Innovation, courage and creating psychological safety - with Erica Wood, Chief People Officer, Cover Whale
08 Aug 2023
Contributed by Lukas
“We have incredible people across the organization at all levels and it matters that the leadership really cultivates the kind of space where people...
S4 EP20: Treating people like adults & having lofty goals - with Janine Tracy, Principal / Chief People Officer, HNI Risk Services
01 Aug 2023
Contributed by Lukas
"We are in professional services. We're going to treat people like adults and with that is individual responsibility with freedom”, says Janine “I...
S4 EP19: Recruiting rockstars and training the technical - with Karen Boyle, SVP Human Resources, Graham Company
25 Jul 2023
Contributed by Lukas
“We really look for a person that lives the Graham values versus having insurance technical expertise. Of course, there's times where you really nee...
S4 EP18: Finding diamonds in the rough and growing their own - with Danielle Spaulding, Chief of Staff, ONEGROUP Risk Management & Insurance
18 Jul 2023
Contributed by Lukas
“We usually start off with a base job description, and then we have conversations with people, it's really important that we grow our own”, says D...
S4 EP17: Understanding investors and ruling your niche - with Andrew Robinson, CEO, Skyward Specialty Insurance
11 Jul 2023
Contributed by Lukas
“We listed immediately following what was the worst public market environment in modern day. The IPO market was completely shut down. Our S-1 had be...
S4 EP16: Global growth, family feel & cultural consistency - with Andy Parsons, HR Director - Retail (UK&I), Gallagher
04 Jul 2023
Contributed by Lukas
"Everybody's incredibly focused and just talking about it shows a level of commitment to it. It's about being really selective with the organisations ...
S4 EP15: Building a groundswell of support with a cultural reset - with Todd Campbell, President & CEO, and Susan Graham, Chief of Staff, Builders Insurance Group
27 Jun 2023
Contributed by Lukas
“Part of it simply is the tone from the top and walking the four corners. Early on there would be people who would walk up to me and say in the 10 y...
S4 EP14: Doing right in a fully charged, flexible culture - with Laura Crossin, SVP Human Resources, Philadelphia Insurance Companies
20 Jun 2023
Contributed by Lukas
“Our culture has gotten us through a lot of different challenges. 2020 opened a lot of doors to do things differently”, says Laura. “Now that pe...
S4 EP13: Practising your craft in an unencumbered culture - with Tom Schmitt, Chief People and Administrative Officer, Skyward Specialty Insurance
13 Jun 2023
Contributed by Lukas
“Cultures are not just based on what we measure and how we reward, but they're based on storytelling. At the end of the day, a culture is really jus...
S4 EP12: From hooking talent to ongoing career development - with Kylie Holmes, VP People & Talent, Virtus
06 Jun 2023
Contributed by Lukas
“When I start speaking to someone in an initial phone conversation, I want them to be hooked”, says Kylie. “That has to continue with onboarding...
S4 EP11: Talent magnets, building connection & recruitment responsibility - with Nikki Gonzalez, Chief Talent Officer, Vantage Risk
30 May 2023
Contributed by Lukas
“We've hired people who have had strong reputations, what I call talent magnets”, says Nikki. “Great people want to work with great people.”Ni...
S4 EP10: Empowering, educating and closing the protection gap - with Cyrena-Marie Arnold, Chief Marketing Officer, reThought Insurance
23 May 2023
Contributed by Lukas
“We're trying to highlight how flood is happening continuously. Since 1996, 99% of the Counties in the US have seen flood in them”, says Cyrena. “...
S4 EP9: Addressing climate risk with new data, diversity & equality - with Violaine Raybaud, COO, Descartes Underwriting
16 May 2023
Contributed by Lukas
“The industry has evolved but not as fast as the consequence that climate risks have had on economies and large corporates”, says Violaine. “We ...
S4 EP8: Employer brand marketing and high volume recruiting - with Neil Lenane, Business Leader Talent Acquisition, Progressive Insurance
09 May 2023
Contributed by Lukas
“You don't necessarily always have to have insurance experience for most of these roles. There's a lot of transferable skills. We value people who c...
S4 EP7: Figuring out employee personalization on a mass basis - with Jon Couture, EVP, Principal Global Services & CHRO, Principal Financial Group
02 May 2023
Contributed by Lukas
“Instead of having broad job categories that everybody has to fit into, you tailor a person's job around their specific skills and capabilities”, ...
S4 EP6: Highlighting breadth of opportunity through internships - with Kristin Cubberly, Chief People Officer, Transverse Insurance Group
25 Apr 2023
Contributed by Lukas
“To change it for the long run you have to really invest in people much, much earlier,” says Kristin. “It doesn't necessarily mean that if you'...
S4 EP5: Selling our value proposition outside of the tried & true - with Caryn Angelson, CHRO & Chief Legal Officer, Tokio Marine North America Services
18 Apr 2023
Contributed by Lukas
“We should definitely be expanding and looking critically at where we're attracting talent from”, says Caryn. “But we also need to be extremely ...
S4 EP4: Buying, building & identifying 'character gold' - with Nidhi Verma, Chief People & ESG Officer, Crawford & Company
11 Apr 2023
Contributed by Lukas
“A large majority of our talent is in the fourth quarter of their career innings”, says Nidhi Verma. “We want to have a very strategic workforce...
S4 EP3: Winning over senior leaders & creating ‘culture-add’ - with Alisa Sohn, Director, Talent Acquisition, AmTrust Financial
04 Apr 2023
Contributed by Lukas
“It's important that we're a part of that bottom line and at the end of the year, meet those business goals” says Alisa as she discusses managing ...
S4 EP2: Moving with haste & playing outside your lane - with Tony Chimera, Chief Talent Officer, Westfield Specialty
28 Mar 2023
Contributed by Lukas
“There is definitely a supply and demand issue with talent. Even if you're all that and everything more, you don't have 20 people to choose from”,...
S4 EP1: Profit, purpose and paying it forward - with Derek Thomas, Chief Strategy Officer, Galway Holdings
21 Mar 2023
Contributed by Lukas
“Culture is mission critical in this space. We are a people business, we're professional services”, says Derek. “Our messaging really is people ...
S3 EP80: Coffee House Catch Up: 'Learning for one, applying to many' – with Bob Pick, EVP & CIO, Tokio Marine NAS; Deputy Group CITO, Tokio Marine Group
09 Mar 2023
Contributed by Lukas
“Every industry has its own myopia and we think, you couldn't possibly bring something from media or manufacturing into insurance”, says Bob as he...
S3 EP79: Coffee House Catch Up: 'Active risk mitigation, sweeping the floors and being honest with yourself' - with Shawn Ram, Head of Insurance, Coalition
07 Mar 2023
Contributed by Lukas
“We have this mantra inside our company, which is ‘We’re 1% there’”, says Shawn Ram. “And because our vision continues to expand, we...