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The Knowledge Project

Ed Stack: Lessons from Dick’s Sporting Goods [Outliers]

23 Sep 2025

Transcription

Chapter 1: What challenges did Ed Stack face when taking over Dick's Sporting Goods?

0.031 - 25.043 Shane Parrish

We're going to be out of money next month. Ed Stack stared at his CFO who just uttered those words. It was 1996 and they were $13 million in debt. 40 stores bleeding cash that banks wouldn't restructure unless the venture capitalists put in more money. The VCs wouldn't invest unless the banks restructured. Someone suggested bankruptcy. Ed felt physically ill.

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25.023 - 46.584 Shane Parrish

His father had lost everything when the second store failed, but he'd sold his house, his car, everything he owned to pay back his creditors. He refused bankruptcy on sheer determination and principle. Now Dix had gotten over its skis again. This time they had over 40 stores. They were in markets they didn't understand. They had outdated inventory systems.

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46.965 - 53.896 Shane Parrish

He had made every mistake his father warned him about. That night, lying awake, Ed Stack faced the truth.

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Chapter 2: How did Ed Stack's upbringing influence his business decisions?

54.217 - 75.611 Shane Parrish

He was about to lose the company his father started with $300 from a grandmother's cookie jar. he had one last meeting, one shot. What happened in that room would determine whether Dick's Sporting Goods died in 1996 or became an 800-store empire that would one day have to choose between keeping every customer happy and doing what the Stack family believed was right.

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75.992 - 96.205 Shane Parrish

This is the story of two generations who learned that in business, like in sports, how you play the game matters more than the final score. Welcome to The Knowledge Project. I'm your host, Shane Parish. In a world where knowledge is power, this show is your toolkit for mastering the best of what other people have already figured out.

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99.61 - 122.074 Shane Parrish

Today, we're going to talk about the incredible story behind Dick's Sporting Goods. In 1948, an 18-year-old named Dick Stack took $300 from his grandmother's cookie jar and opened a bait shop so small that it was addressed as 453 1⁄2 Court Street. His son, Ed, would later build it into an over 800-store empire worth over $16 billion.

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122.054 - 137.493 Shane Parrish

Along the way, they'd avoid bankruptcy twice, discover Nike before anyone else, fight off hostile takeovers, and make every mistake in the book and learn from them every time. And they ultimately made decisions that would cost them hundreds of millions, but to find who they were as people.

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137.773 - 154.515 Shane Parrish

This is the story of a father and son who couldn't stand each other, but built something extraordinary together. It's also a story about how sometimes the most successful businesses aren't built on strategy, but on who you are when everything falls apart. This is the story of Ed Stack and Dick's Sporting Goods.

Chapter 3: What were the key mistakes made during Dick's expansion?

155.037 - 187.227 Shane Parrish

It's time to listen and learn. In July 1948, Dick Stack stayed up all night working on a list. His boss at the Army store wanted to expand into sporting goods. And since Dick was known around Binghampton as the best fisherman in town, the boss asked him to figure out what inventory they'd need. Well, Dick was only 18, but he knew fishing gear inside and out.

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187.728 - 208.509 Shane Parrish

So he carefully wrote down on two pages equipment and every item that you would need. The next morning, he brought the list to his boss, eager to impress. His boss looked it over, pulled out a pen, and started crossing things out while muttering, "'Dumb kid, you don't know what you're talking about.'" Dick snatched the papers from his boss and walked out of the store, never to return.

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208.689 - 228.67 Shane Parrish

It's not like Dick had a backup plan. He'd barely graduated high school six months earlier and only made it because an English teacher gave him a gift grade and told him, "'I don't know what will become of you, Dick, but somehow I know you'll be a success.'" Walking home with these torn papers, Dick stopped at his grandparents' house. He told his grandmother what happened.

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She listened quietly, carefully, then asked him a simple question. How much would it cost you to do this yourself?

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Chapter 4: How did Ed Stack manage to save the company from bankruptcy?

235.697 - 259.921 Shane Parrish

Dick thought for a moment, $300. His grandmother slowly got up, walked across the kitchen to a corner cupboard, reached for an old cookie jar, and pulled out $300. Years of her savings. She put the money in Dick's hands and said, go start this business yourself. Most businesses start with bank loans or investors. Dick's Sporting Goods started because a grandmother believed in her grandson.

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That cookie jar becomes so important to the Stack family that today, when employees hit 25 years with the company, they receive a replica with $300 tucked inside. It's powerful to believe in yourself, even when there's no evidence. But it's even more powerful when someone gives you the gift of believing in you. To understand what drives Dick Stack, you need to know what shaped him.

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283.626 - 300.77 Shane Parrish

When Dick was seven years old, his father was killed in a car accident. Ed Stack Sr. had been a bootlegger during Prohibition, and when that car crashed at a high speed, there was a woman in the passenger seat who wasn't Dick's mother. She survived. The family's beer distribution business disappeared shortly after.

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Chapter 5: What lessons did Ed learn from his father about trust and reputation?

300.81 - 321.975 Shane Parrish

It probably sold off to pay gambling debts. After that, Dick's mother had to take in boarders just to keep the house. His grandparents basically raised him, and his grandfather became his lifeline. Every weekend they'd go fishing. Those quiet hours on the water were the only time that Dick felt any peace. School was absolute torture for him.

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321.955 - 342.488 Shane Parrish

He probably had dyslexia, although nobody called it that at the time. Word swam on the page. He graduated from high school, as he'd say for the rest of his life, by the skin of his teeth. So when Dick opened his store at 453 and a half Court Street, and yes, the address was so small they actually gave it a half number, he had exactly one thing going for him.

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342.909 - 360.696 Shane Parrish

He knew fishing better than anyone else in town. Those early days would have broken most people. Dick would open at 9, close at 9, and some days take in only $5, maybe $7 on a good day. His margins were non-existent. He couldn't afford wholesale prices.

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Chapter 6: How did Ed Stack redefine competition in the retail space?

361.096 - 383.6 Shane Parrish

So here's what he did do. Close the shop, drive 60 miles to Scranton, buy inventory at retail from a drugstore, then drive all the way back and sell it at barely enough markup to cover the gas. But Dick had a chip on his shoulder and something to prove. To that boss who scratched up his list. To the kids from high school who went to college. To the ghost of his bootlegger father.

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383.94 - 407.97 Shane Parrish

They were all whispering in his ear that he'd amount to nothing. So he kept going. And slowly the fishing crowd started to notice. The skinny kid behind the counter knew every lure, every technique, every secret spot on every river for 50 miles. When you asked Dick Stack about fishing, you weren't getting a sales pitch. You were getting years of wisdom earned in pre-dawn hours on cold water.

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407.95 - 427.208 Shane Parrish

By 1952, he'd renamed the place Dick's Army, Navy, and Sporting Goods and finally started buying wholesale. He began sponsoring fishing contests and even wrote his own ads, including one hilarious one that was disguised as a medical warning. It was called Fishing Pox, very contagious to adult males.

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Chapter 7: What strategies did Ed implement to grow Dick's Sporting Goods?

427.188 - 447.795 Shane Parrish

Symptoms include continual complaint as to the need for fresh air. Patient has blank expression, sometimes deaf to wife and kids. Treatment, go fishing, as often as possible with tackle from Dick's. The store was working. So Dick did what every entrepreneur does when things finally click. He expanded a bit too fast.

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447.775 - 468.45 Shane Parrish

In 1954, Dick opened a second location at the new Hillcrest Shopping Center north of town. Everything about it was wrong. The developer had no experience. The location had no traffic. It was in the wrong part of town, and the perfect example of if you build it, they don't always come. But Dick didn't know what he didn't know.

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468.43 - 487.3 Shane Parrish

While he understood fishing like nobody else, real estate and traffic patterns were different water entirely. Soon, he found himself with two stores, his original profitable store on Court Street and his new larger location that was hemorrhaging money. Now, the smart move would have been to close the failing store and retreat to what worked.

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Chapter 8: What impact did Ed Stack's leadership have on the company's culture?

487.28 - 505.963 Shane Parrish

But Dick had signed a lease he couldn't break. So he made a decision that would haunt him for the rest of his life. He closed the profitable Court Street location, gambling that customers would follow him to the out-of-the-way shopping center. They didn't. Within months, he was advertising massive stock reductions.

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505.943 - 535.191 Shane Parrish

Three weeks before Christmas in 1955, which is prime retail season, he was practically giving merchandise away. The desperation leaked through every ad. On June 6, 1956, Dick Stack took out an ad with the heading that said everything. We quit. He was 27 years old, married, with a one-year-old son named Ed. His wife was pregnant with their second child, and he just lost everything.

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535.492 - 557.112 Shane Parrish

But here's what matters about Dick Stack. For all the things he wasn't, educated, sophisticated, or patient, he was a man who kept his word. He could have declared bankruptcy. Most would have. Nobody would have blamed him. Instead, he sold everything he owned. The house, the car, anything worth a dollar, and he paid back every creditor in full.

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His wife, Marianne, took their son, Ed, and moved in with her parents. Dick moved in with his mother four houses away. He found a job at Montgomery Ward downtown selling sporting goods for someone else. Now, this story could have ended here, but you wouldn't be listening to this podcast. Dick would just be another casualty of American retail ambition. That's what everybody expected.

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580.345 - 602.168 Shane Parrish

What he didn't know then was the reputation he earned in that moment of failure by paying back every supplier when he didn't have to would become the foundation of everything that followed. People say it takes years to build trust and seconds to destroy it. But what they don't tell you is that it's even harder to build trust in the ashes of failure.

602.148 - 625.01 Shane Parrish

Six weeks later, when he walked back into those same suppliers' offices asking for another chance, they remembered. This was a man who protected their interests even when his own world was collapsing. But first, before he did that, a stranger had to appear. Dick was working the Montgomery Ward sales floor when a stranger walked up. He'd never seen him before and would never see him again.

625.411 - 646.262 Shane Parrish

The man walked up to him and just said, I knew your father. Then he looked Dick straight in the eye. If you had half the guts your father had, you'd be doing this for yourself. And then he walked away. Two days later, Dick quit Montgomery Ward. Within six weeks, he'd convinced a bank to back him. His suppliers, the same ones he'd paid back every penny, agreed to trust him again.

646.242 - 669.853 Shane Parrish

He reopened at 389 Court Street with an ad featuring his picture under the heading, Dick is Back. But this time was different. He bought the lot next door, built an Acme supermarket, and used the rent to cover his mortgage. If the sporting goods store struggled, he'd have income. He expanded slowly this time, 5,000 square feet, then 10,000, then 13,500.

669.833 - 686.475 Shane Parrish

Never again would he bet everything on one role. In fact, as we'll see, this is a lesson he over-learns. But that's getting ahead of ourselves. The deeper lesson at this point isn't about business strategy but character. It's about what you protect when everything's falling apart.

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