Every business, regardless of industry, location, or size, depends on communication to create a fantastic customer experience. You can't build relationships, get feedback, understand customers, or share information without being a great communicator. But there's a difference between communication that is brand-focused and communication that is customer-focused. Online marketing expert and author Amy Porterfield helps entrepreneurs and companies of all sizes create clear, customer-focused communication. No matter if you're getting a business off the ground or working with a beloved brand, communicating clearly is crucial.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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