How To Give Guests Everything They Need And Nothing They Don't

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Recorded13 Sep 2022

Publisherthemoderncustomer.libsyn.com ↗

Handlerec:5550988

Show notes

The ultimate goal of customer experience is always to make customers' lives easier and better. Or, in the words of Getaway Chief Experience Officer Carlos Becil, to give them everything they need and nothing they don't.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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