Make The Customer Experience Business Case With Storytelling

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Recorded31 Oct 2023

Publisherthemoderncustomer.libsyn.com ↗

Handlerec:5550930

Show notes

Storytelling is the ultimate tool for persuasion and connection. Rob Biesenbach is a seasoned professional speaking coach and author who understands the transformative power of storytelling. In this week's podcast, Rob shares that presentations should never be about merely delivering data – they should be about sparking change, getting buy-in, and igniting action. Blake Morgan is a customer experience futurist, keynote speaker, and author of the bestselling book The Customer Of The Future.

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