The Power of AI in Leadership: Driving Efficiency and Personalization

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Recorded15 Oct 2024

Publisherthemoderncustomer.libsyn.com ↗

Handlerec:5550881

Show notes

We're celebrating the 400th episode of The Modern Customer Podcast with Henrik Werdelin, co-founder of Bark, founding partner of Prehype! Henrik explores the powerful role of AI in leadership and customer experience, showing how it drives personalization, efficiency, and innovation. From building personalized customer relationships to empowering leaders to embrace AI firsthand, Henrik shares actionable insights that you won't want to miss. Blake Morgan is a customer experience futurist, keynote speaker, and author of three books on customer experience. Her new book is called The 8 Laws of Customer-Focused Leadership: The New Rules for Building A Business Around Today's Customer.

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