Kevin Osterhaus is a storytelling expert with a wealth of experience working with renowned hotel groups such as The Standard, Bunkhouse, and Graduate Hotels. Since becoming President of Graduate Hotels in 2021, Kevin has focused on launching programs like the Graduate Academy for employee education and development. He discusses the importance of storytelling in hotels and shares examples of creative stories and nods to universities that Graduate properties focus on. Kevin explores some fascinating stories from the world of hotels. In this episode, you'll learn about: • What excites Kevin about hospitality • How Graduate uses storytelling to create unique experiences • Why hospitality is an industry of disproportionate reward • How Graduate thinks about implementing technology • What Graduate has done to retain and empower employeesThis episode is Sponsored by StayflexiJoin the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More MediaLinks:Kevin Osterhaus on LinkedIn: https://www.linkedin.com/in/kevinosterhaus/For full show notes head to: https://themodernhotelier.com/episode/54Follow on LinkedIn: https://www.linkedin.com/company/the-...Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil...

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