Thomas Forstner, VP of People and Talent at Juro, joined us on The Modern People Leader. We talked about building an AI-native company, why HR should own workflows not just the workforce, and how people teams must evolve from playbook followers to visionary architects of the modern org.---- Sponsor Links:🔗 Request a demo of ChartHop.🔗 Get in contact with the Career Sandwich team.🔗 Get your free 30-day Synthesia account.MPL Links:🔗 Buy your ticket for MPL Live New York.🔗 Go sign up for MPL Build.---- (06:32) Thomas’ origin story: from psychology to global work experiences(09:52) How he ended up at Juro and grew with the company(11:03) What Juro does and how it’s changing legal and HR workflows(13:05) The state of HR today and the growing gap in AI adoption(14:33) Why giving ChatGPT access will soon be like giving email(16:22) The emerging core AI tech stack every team needs(18:27) How Juro is enabling AI experimentation across teams(20:33) Their “how to AI” rituals, lab reports, and internal AI philosophy(23:40) Why making their AI principles public is a competitive advantage(25:15) Why IT now reports to People at Juro: owning the workflows(26:57) What “WorkTech” means and the rise of the Chief Work Officer(29:12) How AI tools reshaped Stephen’s view on HR and product(32:18) HR as the company OS: When it’s good, everything flows(34:23) Parallel thinking: Sales teams, onboarding, and internal design(37:02) Should you rebuild your HR tech stack? Custom vs. off-the-shelf(39:47) The power of documentation and training AI agents(41:13) Building internal tools with low/no-code: Just try things(43:30) Automating personalized rejection emails with custom GPTs(44:47) Is PeopleOps as a Product evolving into something new?(47:48) People leaders as shape shifters, AI engineers, and CSMs(50:09) Stop chasing playbooks—start building your own operating model(51:17) Setting a clear vision: Juro’s “Company OS” and annual rewrites(54:41) Rapid fire questions: advice, favorite resources, and dream strategies(58:42) What Thomas would steal from Dropbox---- 📬 Subscribe to our weekly newsletter to get episode recaps💡 Follow The Modern People Leader on LinkedIn😊 Follow Daniel Huerta on LinkedIn😊 Follow Stephen Huerta on LinkedIn

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