Ep 56: From Automation to Innovation: The AI Revolution in Banking - Eshmael Mpabanga

episode

The Monocle Banking Podcast not yet transcribed

▲ 0

Transcript

This episode hasn't been transcribed yet Upvotes decide what gets transcribed next — 0 so far. Sign in to upvote

More from The Monocle Banking Podcast

Ep 128: AI, Equities and the Q3 Investment Outlook - Peter Armitage & Nolan Wapenaar 23 min · 13 Aug 2026

Ep 127: A Mid-Year Look at South Africa’s Insurance Landscape - Cedric Masondo 27 min · 06 Aug 2026

Ep 126: SA's Venture Capital Story: From Local Startups to Global Exits 30 min · 30 Jul 2026

Ep 125: A New Blueprint for Affordable Housing Finance - Alessandro Scalco 29 min · 23 Jul 2026

Ep 124: Johannesburg: Too Important to Fail - Roy Havemann & Nomvuyo Guma 34 min · 16 Jul 2026

Ep: 123 Analysing the Effectiveness of Broad-Based Black Economic Empowerment 43 min · 09 Jul 2026

All episodes from The Monocle Banking Podcast →

Report any issue

Source

Recorded06 Feb 2025

Publisherfeed.podbean.com ↗

Handlerec:12895365

Show notes

AI has transformed from a simple automation tool into a powerful catalyst for innovation in the banking sector. This week, Michael Avery was joined by Eshmael Mpabanga, Banking Client Account Lead at Accenture, to explore the profound impact AI is having on the industry. Eshmael shared his insights into how AI creates opportunities for revenue generation, enhances personalised customer experiences, as well as the balance between AI innovation and regulatory compliance.

Ask this episode

“What did the council decide on item 42?” — answered with the speaker and the moment.

Sign in