Asking thoughtful questions with Albert Shum, former CVP of Design at Microsoft

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Previously titled “018: How to elevate your team through asking thoughtful questions with Albert Shum, former CVP of Design at Microsoft” — renamed by the publisher on Aug 4, 2026

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Recorded30 Mar 2023

Publisherfeeds.buzzsprout.com

Handlerec:10983820

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When we've been managing for a long time, it can be easy to fall into the trap of telling and directing, but the truth is, there is nothing more powerful than a thoughtful question. In this conversation with Albert Shum, former Corporate Vice President of Design at Microsoft, we discuss how thoughtful questions empower teams, the importance of having a principled approach to leadership, and a framework for navigating and leading through change and uncertainty. About Albert: Albert was a consumer product designer at Nike, spent 15 years leading design and humanizing technology at Microsoft, and has recently begun a new chapter focusing on Responsible design and design education.Resources mentioned in the show:Check out Albert's LinkedIn newsletter Design LoftKubler Ross Change Curve--To get my manager tip of the week and be the first to know about new offers exclusive to my text community, send the text MANAGER to (415) 234-5716. Looking for support for your team? Reach out to [email protected] to learn more about one of my four core focuses for teams:Manager Development - Micro to Macro Manager Development ProgramEmployee Engagement - Focus Groups & Action Planning WorkshopsRetaining Women - Accelerate Group Coaching Program for WomenFor Entrepreneurs & Founders - Billion Dollar Ops Playbook for Million Dollar Businesses--Connect with me!LinkedIn: LinkedIn.com/in/liagarvinInstagram: instagram.com/lia.garvinWeb: liagarvin.comMusic by Y8S: isaacy8s.com Looking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work. I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier. Get all the details at: www.liagarvin.comor reach out at [email protected]

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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