When something isn't going the way you want it to on your team or in your business, it can be tempting to want to roll out a new policy to get people to fall in line. But policies signify compliance, and while we want people to meet expectations, compliance isn't necessarily the vibe we're wanting to communicate. In episode 124 of Managing Made Simple, I talk about the difference between policies and working norms, and why working norms are often the right route to implement when wanting to create behavior change on your team.--WORK WITH LIA:Want a checklist of things you can do THIS week to become a better manager (and make your job easier)? Check out my Thriving Team Checklist for a list of quick actions you can take right away with your team: liagarvin.com/scorecardBook your Scale-up strategy call to dive into where you're getting stuck with your team and learn more about how we can work together: calendly.com/liagarvin/scaleup-strategy CONNECT WITH LIA:Website: https://www.liagarvin.com/Linkedin: https://www.linkedin.com/in/liagarvin/Instagram: https://www.instagram.com/lia.garvin/Music by: https://www.instagram.com/isaacy8s/ Looking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work. I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier. Get all the details at: www.liagarvin.comor reach out at [email protected]

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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