You made the big hire. They have the experience, the track record, the resume. A few weeks in, something feels off and you're starting to wonder if you made the right call. This isn't usually a people problem. It's almost always a process problem: two specific gaps that most leaders skip, and both happen before the new hire ever has a real chance to hit their stride.In this episode you will learn:Why the interview needs to go beyond skills questions, and what happens when expectations go unsetThe Google story: a senior hire from McKinsey who had every qualification and still wasn't set up to succeed, and exactly what was missing from day oneWhat knowledge transfer actually looks like for a senior role and why it's the highest-leverage investment you can make in the first two weeksHow to get aligned on what success looks like in the first 90 days, even when you're not fully sure yourselfThe real cost of turnover: Gallup's 50-200% replacement cost in real dollars, and why this conversation is worth havingResources mentioned:liagarvin.com/contact: for support with interview process and onboarding structureLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier.Get all the details at: www.liagarvin.comor reach out at [email protected]

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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