How to keep employees from quitting rarely comes down to money. Gallup found 42% of voluntary employee turnover is preventable, and most of it traces back to one conversation that never happened. In this episode, Lia breaks down the retention conversation to have with your best person before they start looking, and tells two stories from her own career where 30 minutes would have kept her in a job she loved.In this episode you will learn:Why the person about to quit almost never tells their manager first, and what they do insteadWhat made a promotion conversation at Google land as nothing, and the version that would have kept her on the teamWhat to say when the answer is no and you can't change it, so the no doesn't end the relationshipThe 3 steps of The Sit-Down applied to employee retention, including the words to open withWhy waiting for your team to raise a concern first never works, even for approachable leadersThe signals a good employee sends for months before the resignation landsDownload my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: [email protected] on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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