In this episode Chad and I respond to a listener question about how to handle diabetic patients within the realities of managed vision care and medical insurance. We unpack the practical communication and workflow decisions that come up in the exam room when a patient presents with both wellness coverage and a medical condition that requires ongoing monitoring. Chad walks through how he scripts these conversations with patients, why separating wellness and medical visits can often be the cleanest path, and how clear communication at the start of the encounter helps prevent confusion later. If you have ever struggled with getting patients back for follow up care or explaining the difference between vision benefits and medical coverage, this episode offers practical language and a framework you can begin using in your exam room right away. Resources: Learn more about Partners in Profit Download the Practice Owner's Financial Toolkit 20/20 Money Ultimate Financial Success Masterclass OD Mastermind Interest Form Check out Adam's new book: How to Buy an Optometry Practice Have a question for us to address in a future episode? Submit it here! Subscribe on Apple Podcasts: https://shorturl.at/Fq1Ro Subscribe on Spotify: https://shorturl.at/jCtsk

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“What did the council decide on item 42?” — answered with the speaker and the moment.