The Playbook With David Meltzer
Driving Innovation in Traditional Business | Interview With Nationwide COO, Mark Berven
21 Apr 2022
On this episode of #ThePlaybook, Mark Berven, President and Chief Operating Officer at Nationwide Property & Casualty, shares his thoughts on: [1:13] - The role that having a “catchy” jingle plays in marketing a brand [6:59] - Why the customer-centric approach is at the core of Nationwide’s foundation [9:43] - What it means to be a mutual insurance company and how that impacts Nationwide’s overall strategy [12:53] - How to create a culture and systems of engagement that will maximize your team’s performance Tweet me your takeaway from today’s episode @davidmeltzer Email Me! [email protected] Sign up for my Free Weekly Training https://free.dmeltzer.com/friday-training-1 Text Me! (949) 298-2905
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