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The Prof G Pod with Scott Galloway

The AI Dilemma — with Tristan Harris

11 Dec 2025

Transcription

Chapter 1: Why are children at the forefront of the AI crisis?

0.925 - 22.031 Scott Galloway

Support for the show comes from Viore Collection. With Viore's loungewear collection, the name of the game is comfort and versatility. From the gym to the office, from one season change to the next, you can dress up, dress down, go in, stay out, and do it all in Viore. I love Viore. I actually bought... Viori products before they were a sponsor. Viori is an investment in your happiness.

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22.071 - 39.285 Scott Galloway

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44.125 - 66.569 Unknown

Support for this show comes from Odoo. Running a business is hard enough, so why make it harder with a dozen different apps that don't talk to each other? Introducing Odoo. It's the only business software you'll ever need. It's an all-in-one, fully integrated platform that makes your work easier. CRM, accounting, inventory, e-commerce and more. And the best part?

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Odoo replaces multiple expensive platforms for a fraction of the cost. That's why over thousands of businesses have made the switch. So why not you? Try Odoo for free at odoo.com. That's O-D-O-O dot com. Having a smart home is a cool idea, but kind of a daunting prospect. You have to figure out which devices to buy, how to connect them all together. It's all just a lot.

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But for two weeks on The Verge Cast, we're trying to simplify all of it. We're going to spend some time answering all of your questions about the smart home. And then we're going to go room by room through a real house, my real house, and try to figure out how to make it smart and how to make all of that smart make sense. All of that and much more on The Verge Cast, wherever you get podcasts.

114.747 - 117.47 Tristan Harris

This special series is presented by The Home Depot.

122.375 - 143.438 Scott Galloway

Episode 376. 376 is the country code for Andorra. In 1976, actually 1978, the movie Grease premiered. I once went to a therapist and said that I have these recurring dreams about being a character in the movie Grease, to which she replied, tell me more. You'll get it. Chinatown shit down here.

143.975 - 146.239 Unknown

Go, go, go!

154.252 - 174.319 Scott Galloway

Welcome to the 376th episode of The Prop G Pod. So, I have been doing a deep dive around therapy, and I wrote a No Mercy, No Malice post on it. And basically, I have found I'm getting served a lot of these TikTok therapists, many, even most of whom are no longer...

Chapter 2: How are AI companions affecting teen mental health?

211.34 - 237.448 Scott Galloway

I don't know, a medieval priest diagnosed demons. Everything today is trauma. Everything's attachment style, your inner child work, and God forbid you have a normal bad day. Nope, it's a generational curse that you need a subscription plan to fix. And the way Therapy Speak is mutated, people don't apologize anymore. They honor your emotional experience. They don't lie, they reframe reality.

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237.648 - 262.417 Scott Galloway

It's like we're dealing with customer service representatives for the human soul reading from a script written by a cult that sells weighted blankets. Some of the influencers that keep popping up in my feed generally act like healing is a competitive sport. Like, have you confronted yourself today? No, Jessica, I barely confronted my fucking inbox. Relax, not everything is a breakthrough.

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262.457 - 286.588 Scott Galloway

Some things are just life. And the money? I'm a capitalist, they're a capitalist, but they could at least be a little bit more transparent about it. Therapy culture discovered capitalism and said, let's monetize suffering like it's a subscription box. And also let's become total bitches to the algorithm. The more incendiary and less mental health professional we become, the more money we'll make.

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286.754 - 311.85 Scott Galloway

There's always another course, another workbook, another $400 retreat where you scream into a burlap pillow and call it transformation. At this point, it's not self-help. It's emotional CrossFit with worse merchandise. Don't get me wrong. Real therapy, I think, can be exceptionally helpful, even necessary. But that is not the same as this modern pseudo-spiritual self-optimization cult.

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311.83 - 337.264 Scott Galloway

Yeah, this whole thing needs fucking therapy. The rise of therapy culture has turned into a tool for meaningful change into a comfort industry that's making Americans sicker, weaker, and more divided. In sum, I believe the rise of therapy culture has turned a tool for meaningful change into a comfort industry that's making Americans sicker, weaker, and more divided.

337.244 - 361.564 Scott Galloway

We live in an era where disagreement is treated like trauma and emotional reactions are weaponized for political gain. There's a narrative online that supplements may be, in fact, a pipeline to getting red-pilled. Okay, maybe. But if so, therapy culture is also a sinkhole of misinformation, manufactured fragility, and needless suffering. Are you traumatized or just having a bad fucking day?

364.75 - 384.656 Scott Galloway

We'll be right back with our episode with Tristan Harris, former Google design ethicist, co-founder for the Center for Humane Technology. Jesus Christ, the titles keep getting more and more virtuous. And one of the main voices behind the social dilemma we discussed with Tristan, social media and teen mental health, the incentives behind rage and outrage online and where AI is taking us.

384.757 - 385.678 Scott Galloway

Quick spoiler alert.

Chapter 3: What are the implications of the U.S. and China's AI race?

385.698 - 415.514 Scott Galloway

I bet it's not good. I bet it's not good. I really enjoy Tristan. He's a great communicator. I think his heart is in the right place. And he has been sounding the alarm for a long time about our lizard brain and how big tech exploits it. Anyways, here's our conversation with Tristan Harris. Shastan, where does this podcast find you?

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416.115 - 419.641 Tristan Harris

I am at home in the Bay Area of California right now.

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419.661 - 440.896 Scott Galloway

All right, let's bust right into it. So, Shastan, you're seen as one of the voices that sounded the alarm kind of early and often regarding social media and big tech long before the risks were taken seriously. Lay out why, what it is you think about AI, how the risks are different, and why you're sort of, again, kind of sounding the alarm here. Sure.

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441.076 - 460.213 Tristan Harris

Well, I'm reminded, Scott, of when you and I met in Cannes, I think it was, in France back in 2018, 2017 even. Wow, that's not long ago. It was a long time ago. You know, I have been so for people who don't know my background, I was a design ethicist at Google. Before that, I was a tech entrepreneur. I had a tiny startup. It was talent acquired by Google.

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460.233 - 479.189 Tristan Harris

So I've, you know, knew the venture capital thing, knew the startup thing, had friends who were, you know, were the cohort of people who started Instagram and were early employees at all the social media companies. And so I came up in that milieu in that cohort. And I say all that because I was close to it. I really saw how human beings made decisions.

479.209 - 498.741 Tristan Harris

I was probably one of the first hundred users of Instagram. And I remember when Mike Krieger showed me the app at a party and I was like, I'm not sure if this is going to be a big thing. And as you go forward, what happened was I was on the Google bus and I saw everyone that I knew getting consumed by these feeds and doom scrolling posts.

498.721 - 510.934 Tristan Harris

And the original ethos that got so many people into the tech industry and got me into the tech industry was about, you know, making technology that would actually be the largest force for positive, you know, good and benefit in people's lives.

511.474 - 536.187 Tristan Harris

And I saw that the entirety of this social media, digital economy, Gmail, people just getting sucked into technology was all really behind it all was this arms race for attention. And If we didn't acknowledge that, I basically saw in 2013 how this arms race for attention would obviously, if you just let it run its course, create a more addicted, distracted, polarized, sexualized society.

536.628 - 544 Tristan Harris

And Scott, all of it happened. Everything that we predicted in 2013, all of it happened. And it was like seeing a slow motion train wreck

Chapter 4: What are the unique risks posed by generative AI?

591.483 - 613.305 Scott Galloway

So let's speak specifically to the nuance and differences between social media. If you were going to do the social dilemma and produce it and call it the AI dilemma, what specifically about the technology and the way AI interacts with consumers that poses additional but unique threats?

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613.285 - 631.841 Tristan Harris

Yeah, so AI is much more fundamental as a problem than social media. But one framing that we used, and we actually did give a talk online several years ago called the AI Dilemma, in which we talk about social media as humanity's first contact with a narrow misaligned rogue AI called the newsfeed.

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632.221 - 643.191 Tristan Harris

This supercomputer pointed at your brain, you swipe your finger and it's just calculating which tweet, which photo, which video to throw at the nervous system, eyeballs and eardrums,

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643.171 - 667.744 Tristan Harris

of a human social primate and it does that with high precision accuracy and it was misaligned with democracy it was misaligned with kids mental health it was misaligned with people's other relationships and community and that simple baby ai that all it was was selecting those social media posts was enough to kind of create the most anxious and depressed generation in history screw up young men screw up young women all the things that you've talked about

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667.724 - 689.738 Tristan Harris

And that's just with this little baby AI. Okay, so now you get AI, you know, we call it second contact with generative AI. Generative AI is AI that can speak the language of humanity, meaning language is the operating system of humanity. Conversations like this are language. Democracy is language. Conversations are language. Law is language. Code is language. Biology is language.

690.138 - 711.006 Tristan Harris

And you have generative AI that is able to generate new language, generate new law, generate new media, generate new essays, generate new biology, new proteins. And you have AI that can see language and see patterns and hack loopholes in that language. GPT-5, go find me a loophole in this legal system in this country so I can do something with the tax code.

711.627 - 731.377 Tristan Harris

GPT-5, go find a vulnerability in this virus so you can create a new kind of biological dangerous thing. GPT-5, go look at everything Scott Galloway has ever written and point out the vested interests of everything that would discredit him. So we have a crazy AI system that this particular generation AI speaks language.

731.858 - 748.42 Tristan Harris

But where this is heading to, we call them the next one is third contact, which is artificial general intelligence. And that's what all these companies are racing to build. So whether we or you and I believe it or not, just recognize that the trillions of dollars of resources that are going into this are under the idea that we can build generalized intelligence.

748.46 - 765.079 Tristan Harris

Now, why is generalized intelligence distinct from other social media and AI that we just talked about? Well, if you think about it, AI dwarfs the power of all other technology combined because intelligence is what gave us all technology.

Chapter 5: How can we regulate AI to protect vulnerable populations?

961.575 - 987.027 Tristan Harris

Well, um, so our team was expert advisors, uh, on the character.ai suicide case. This is, um, Sewell Setzer, who's a 14 year old young, young man who basically, for people who don't know what character.ai is, it was, or it still is, I guess, a, uh, company funded by Andreessen Horowitz, uh, started by two of the original authors of the thing that brought us chat DPT.

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987.267 - 1004.592 Tristan Harris

There was a paper at Google in 2017 called attention is all you need, uh, And that's what gave us the birth of large language models, transformers. And two of the original co-authors of that paper forked off and started this company called Character.ai. The goal is, how do we build something that's engaging a character? So take a kid.

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1005.133 - 1016.77 Tristan Harris

Imagine all the fictional characters that you might want to talk to from like your favorite comic books, your favorite TV shows, your favorite cartoons. You can talk to Princess Leia. You can talk to your favorite Game of Thrones character. And then this AI can kind of...

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1016.75 - 1040.152 Tristan Harris

train on all that data, not actually asking the original authors of Game of Thrones, suddenly spin up a personality of Daenerys, who was one of the characters, and then Sul Setzer basically, in talking to Daenerys over and over again, the AI slowly skewed him towards suicide as he was contemplating and having more struggles and depression, and ultimately said to him, join me on the other side.

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1040.513 - 1060.223 Scott Galloway

I just want to press pause there because I'm on, quote unquote, your side here. I think it should be age-gated. But you think that the AI veered him towards suicide as opposed to, and I think this is almost as bad, didn't offer guardrails or raise red flags or reach out to his parents.

1060.203 - 1081.502 Tristan Harris

uh but you think the character ii actually led him towards suicide so i think that if you look so i'm looking not just at the single case i'm looking at a whole family of cases our team was expert advisor on probably more than a dozen of these cases now and also chat gpt and that so i'm less going to talk about this specific case and more that if you look across the cases

1081.482 - 1102.36 Tristan Harris

When you hear kids in the transcripts, if you look at the transcript and the kid says, I would like to leave the noose out so that my mother or someone will see it and try to stop me. And the AI actively says to the kid, no, don't do that. I don't want you to do that. Have this safe space be the place to share that information. And that was the ChatGPT case of Adam Rain.

1102.913 - 1121.125 Tristan Harris

And when you actually look at how character.ai was operating, if you asked it for a while, hey, are you, I can't remember what you asked it, but you'd talk about whether it's a therapist. And it would say that I'm a licensed mental health therapist, which is both illegal and impossible for an AI to be a licensed mental health therapist.

1121.105 - 1139.65 Tristan Harris

The idea that we need guardrails with AI companions that are talking to children is not a radical proposal. Imagine I set up a shop in San Francisco and say, I'm a therapist for everyone and I'm available 24-7. In general, it's like we've forgotten the most basic principle, which is that every power in society has attendant responsibilities and wisdom.

Chapter 6: What is the potential job shock from AI advancements?

1289.448 - 1308.69 Tristan Harris

So you talk about those young men. This is a system that's getting asymmetrically more billions of dollars of resources every day to invest in making a better supercomputer that's even better at building attachment relationships. And attachment is way more of a vulnerable sort of vector to screw with human minds because your self-esteem is coming from attachment.

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1308.67 - 1325.716 Tristan Harris

Your sense of what's good or bad, this is called introjection in psychotherapy or internalization. We start to internalize the thoughts and norms, just like we, you know, we talk to a family member, we start copying their mannerisms, we start, you know, invisibly sort of acting in accordance with the self-esteem that we got from our parents.

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1326.117 - 1334.61 Tristan Harris

Now you have AIs that are the primary socialization mechanism of young people because we don't have any guardrails, we don't have any norms, and people don't even know this is going on.

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1336.075 - 1353.73 Scott Galloway

Let's go to solutions here. If you had, and I imagine you are, if you were advising policymakers around common sense regulation that is actually doable, is it age gating? Is it state by state? What is your policy recommendations around regulating AI?

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1354.611 - 1378.984 Tristan Harris

So there's many, many things because there's many, many problems. Narrowly on AI companions, we should not have AI companions companions, meaning AIs that are anthropomorphizing themselves and talking to young people that maximize for engagement. Period, full stop. You just should not have AIs designed or optimized to maximize engagement, meaning saying whatever keeps you there.

1379.645 - 1380.547 Tristan Harris

We just shouldn't have that.

1380.567 - 1383.632 Scott Galloway

So for example, no synthetic relationships under the age of 18.

1383.612 - 1403.213 Tristan Harris

Yeah. We would not lose anything by doing that. It's just so obvious. You've highlighted this more than so many, Scott, and thank you for just bravely saying this is fucked up and we have to stop this, and there's nothing normal about this, and we shouldn't trust these companies to do this. I don't see bad people when I see these examples.

1403.314 - 1420.244 Tristan Harris

I see bad incentives that select for people who are willing to continue that perverse incentive. So the system selects for psychopathy and selects for people who are willing to keep doing the race for engagement, even despite all the evidence that we have. Uh, of how bad it is because the logic is if I don't do it, someone else will.

Chapter 7: How does AI influence the future of education and therapy?

1590.329 - 1601.37 Tristan Harris

So it does bring back to, it's not just the race to build AI companions, it's the race to get training data and to build towards this bigger vision. We'll be right back.

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1608.033 - 1622.05 Scott Galloway

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1672.462 - 1733.063 Scott Galloway

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1738.24 - 1754.807 Unknown

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1778.369 - 1801.896 Scott Galloway

When doing research for this interview, I was really fascinated. You've actually done what I think is really compelling work comparing the type of LLMs or the approach that the U.S. is taking to LLMs versus China, in that you see Chinese models, DeepSeek and Alibaba, publish no safety frameworks and receive failing grades on transparency.

1801.876 - 1821.454 Scott Galloway

But you've also argued that the West is kind of producing this sort of God-in-a-box kind of thing, scaling intelligence for its own sake, while China is prioritizing deployment and productivity. Can you add to that distinction and the impact it's going to have?

Chapter 8: What actions can be taken to steer AI development responsibly?

1993.28 - 2009.273 Scott Galloway

Because we've decided we've absolutely prioritized shareholder value over the well-being or the mental well-being of America. It's like we're monetizing the flaws, and you've done great work around this and our instincts.

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2009.253 - 2022.807 Scott Galloway

You've compared, and I love this analogy, AI to NAFTA 2.0, and that is it would essentially be an economic transformation that produced abundance but hollowed out the middle class. Walk us through this analogy.

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2023.495 - 2040.903 Tristan Harris

Yeah, sure. So, you know, we were sold this bill of goods in the 1990s around free trade, global free trade. And we were promised this is going to bring abundance to the country and we're going to get all these cheap goods. Well, part of that story is true. We got this unbelievable new set of cheap goods from China because this country appeared on the world stage.

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2041.484 - 2061.994 Tristan Harris

We outsourced all the manufacturing to this country and it produced everything super, super cheap. But what did that do? It hollowed out the middle class. So I just want to make a parallel because we're told right now that these companies are racing to build this world of abundance. And we're going to get this unbelievable, you know, Elon Musk says we're going to get universal high income.

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2062.935 - 2074.731 Tristan Harris

And the metaphor here is instead of China being the new country that pops up in the world stage, now there's this new Dario Amadei, the CEO of Anthropic, this new country of geniuses in a data center that appears on the world stage.

2074.711 - 2094.889 Tristan Harris

And it has a population of a billion AI beings that work at superhuman speed, don't whistleblow, generate new material science, new engineering, new AI girlfriends, new everything. And it generates all that for super cheap. And so just like the free trade NAFTA story, we got all the cheap goods, but it hollowed out the middle class.

2094.909 - 2108.763 Tristan Harris

Well, now we're going to get all the cheap products and development and science, but it's also going to hollow out the entirety of our country. Think of it like a new country of digital immigrants, right? You know, Yuval Harari makes this metaphor.

2108.784 - 2122.422 Tristan Harris

It's like when you see a data center go up in Virginia and you're sitting there, what you should see is like 10 million digital immigrants that just took 10 million jobs. I think that people just need to unify these stories. And one other sort of visual for this is like the game Jenga.

2123.183 - 2137.805 Tristan Harris

The way we're building our AI future right now is like if you look at the game Jenga, if you look at the top of the tower, you know, we're putting a new block on the top, like we're going to get 5% GDP growth because we're going to automate all this labor. But how do we get that 5% GDP growth? We pulled out a block from the middle and the bottom of the tower.

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