Keep learning, even at home The COVID-19 pandemic closed offices and schools around the world last year. 1.6 billion students around the world had their schools closed in April 2020 or 90% of all students. My partner is an assistant principal at a K-12 school in Colorado, and I have witnessed first-hand the new challenges that she and all educators and learners have had to navigate. On the Reboot Chronicles podcast, I recently interviewed Jeff Maggioncalda, Board Member at Silicon Valley Bank and CEO of Coursera, which provides anyone anywhere with access to online courses and degrees from world-class universities and companies. Coursera, which was once known as the Craigslist of education, enrolled 30 million new learners in 2020 and grew revenues by 64% year over year. Lifelong, “chunky” learning has moved from a nice to have to a must do! The world is moving and changing faster than ever, so it is critical for everyone to continue to learn new skills to stay relevant and grow personally and in their careers. Higher education reinvents itself Jeff detailed how Coursera was not a business at all when it started, and grew from the “Craigslist of Education” to a multi-platform business. Initially it only offered free courses directly to consumers. Many top universities, expanded their businesses when they began publishing their content and supplying it to global audiences through Coursera. Now as a business, Coursera has three institutional channels—one for businesses, one for campuses and one for governments. “What they're all looking for is really high quality, online courses that they can get and use for their constituents,” said Jeff of their customers. The higher education business model is under pressure and somewhat fragile. Their curriculum is an institution’s core offering or the family jewels. However, from Jeff’s point-of-view, tools like Coursera are allowing the higher education sector to reinvent itself. Universities are collaborating and licensing content from other academic institutions. This is very similar to textbooks, but just with the digital mechanism that empowers speed and scale.

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