Join the Refrigeration Mentor Hub here Learn more about Refrigeration Mentor Customized Technical Training Programs at www.refrigerationmentor.com/courses This conversation is about how to level up your customer service skills. These softer skills are rarely taught out in the field or in school, but they are critical to a successful and enjoyable career in refrigeration. This episode includes practical tips on active listening, communication, and building relationships with customers - tools which will improve both your professional and personal life, guaranteed. I'll also share details on a new customer service training program by Refrigeration Mentor. In this episode, we cover: -Staying healthy during summer heat waves -Importance of mental health in the trades -Customer service tips -Active listening -Enhancing communication skills -Reflecting on conversations -Building strong customer relationships Helpful Links & Resources: Reach out about Refrigeration Mentor Customer Service Training: [email protected] Episode 153: 5 Essential Tips for Great Customer Service

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