Join the Refrigeration Mentor Hub here Learn more about Refrigeration Mentor Customized Technical Training Programs at www.refrigerationmentor.com/courses In this episode, we're walking you through how refrigeration technicians can transition into leadership roles with Ben Boyer of The Arcticom Group. Ben covers the mindset shifts, skills development, and practical steps necessary for career advancement and shares personal anecdotes and essential advice on building confidence, conscious leadership, handling emotional responses, and continuous learning. This episode is packed with guidance and inspiration for any refrigeration technician looking to advance into a management or leadership role. In this episode, we discuss: (1:36) How to transitioning to a leadership roles (5:12) Handling emotions in leadership (9:49) How to ask for a promotion (20:43) Overcoming fear of public speaking (26:09) Personal development for tradespeople (36:37) How to build relationships with dispatch Helpful Links & Resources: Episode 286. Leadership Training for Technicians with Jim Pape of The Arcticom Group Episode 125: Next Generation Leadership and Management for HVACR Professionals w/ James Bailey Episode 187: Making The Leap From Technician To Service Manager - Learning Leadership Skills with Scott Farley of The Arcticom Group The Arcticom Group

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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