The Resilient Journey

Episode 227 - Because They Knew Their Stakeholders - with Stephanie Craig

23 Mar 2026

Contributed by Lukas

If you are a risk, resilience or crisis management professional, you might think that the most important thing you can focus on in 2026 is AI. But th...

Episode 226 - The Next 15 Words on AI, with Sarah Mohrle

16 Mar 2026

Contributed by Lukas

They say the first ten words in a political debate can kill you. They are the tip of the spear. But it's the next 10-15 words that really matter, bec...

Episode 225 - AI Must Start with Reality - AI Futurist, Steve Brown

09 Mar 2026

Contributed by Lukas

This week's guest says the biggest barrier to AI transformation might be that we don't include our people in the design process. He says it's importa...

Episode 224 - Good Governance: Resilience Edition with Andrea Davis

02 Mar 2026

Contributed by Lukas

Have you ever written a resilience report and presented it to your executives or the Board, but no one read it? This week's guest says there's one re...

Episode 223 - The Power and Peril of AI, with Ed Gaudet

22 Feb 2026

Contributed by Lukas

This week's guest says he's concerned about the societal impact of AI. He calls it an asteroid that is coming for us and we need to harness its power...

Episode 222 - The Trouble With Green Dashboards, Terry Downing

16 Feb 2026

Contributed by Lukas

This week's guest says we need to be careful if our focus is on our status indicators always showing green. If having a green dashboard is more impor...

Episode 221 - Plans Don't Save Us, Clarity Does - Patrick Lechner

09 Feb 2026

Contributed by Lukas

Are plans useless? This was the question that this week's guest set out to determine based on a lot of feedback he had been receiving. What he found ...

Episode 220 - Greenland, Geopolitics and Resilience with Chloe Demrovsky

02 Feb 2026

Contributed by Lukas

Every once in a while at the Resilient Journey, we change our schedule. But we never do it unless there is a very good reason. This week it changed b...

Episode 219: The World Economic Forum, Davos & Resilience with Regina Phelps

26 Jan 2026

Contributed by Lukas

Here at the Resilient Journey podcast we get a lot of requests from people to be on the show. But when an industry icon and a friend of the podcast s...

Episode 218: This Week in Resilience - a TL:DR Approach with Sherilyn Burris

19 Jan 2026

Contributed by Lukas

If you work in resilience, you know the drill: information comes at us nonstop—news, chats, webinars, newsletters. But the real challenge isn’t k...

Episode 217 - Ten Organizational Resilience Lessons (Part 2) ~ Jason Buffington

12 Jan 2026

Contributed by Lukas

Last week, we kicked off a two-part series exploring the results of a survey of more than 500 resilience professionals. This week, the conversation c...

Episode 216 - Ten Organizational Resilience Lessons (Part 1) ~ Jason Buffington

05 Jan 2026

Contributed by Lukas

This week's guest has been in the disaster recovery and business continuity industry for 35 years. And yet, his ideas are fresh and his insights are ...

Episode 215 - The Voices That Shaped Resilience in 2025

22 Dec 2025

Contributed by Lukas

What a year 2025 has been. If resilience had a stress test, this was it. Everything from geopolitical threats, cyberattacks, AI, climate-driven disru...

Episode 214 - Resilience as a Mindset with Alex Fullick

15 Dec 2025

Contributed by Lukas

This week's guest has been in the business continuity industry for over 29 years. How is it possible for someone with this much experience to find ne...

Episode 213 - Navigating AI Through the Risk and Resilience Lens with Michelle Papas

08 Dec 2025

Contributed by Lukas

This week's guest says that when it comes to risk, resilience and AI - getting ahead now reduces future compliance scrambles. The integration of AI ...

Episode 212 - What Does the Resilience Job Market Look Like? ~ Sean Watson

01 Dec 2025

Contributed by Lukas

This week's guest is THE industry expert in risk, resilience and security recruiting. As we start to think ahead about 2026, we'll explore the job ma...

Episode 211 - The "Four C's" of Good Program Management with Todd Livingston

24 Nov 2025

Contributed by Lukas

This week's guest tells us that in the United States between 2020 and 2024, there were 115 separate billion dollar disasters. The take away? In the r...

Episode 210 - Continuous Optimization for Resilient Enterprises (CORE) - with Amy Bennett

17 Nov 2025

Contributed by Lukas

How do you go from leading business resilience as a VP to building a consulting practice that helps others do the same? Today, we explore that transi...

Episode 209 - Inside the Yellow Tape - with Laura James

10 Nov 2025

Contributed by Lukas

This week we're going to expand our view a little bit as we move out of the world of business resilience and crisis management and go out to the publ...

Episode 208 - The Crises of 2025 (A Bingo Card Update) ~ With Regina Phelps

03 Nov 2025

Contributed by Lukas

Back in January, Regina Phelps joined Mark to create a Bingo card of potential crises for the year. When they recently reconnected, Regina suggested ...

Episode 207 - Hey Shane, Tell Us About Riffle! - With Shane Mathew

27 Oct 2025

Contributed by Lukas

One of the things we like to do on the podcast is to showcase our friends and colleagues who are doing new and exciting things. And that's exactly wh...

Episode 206 - Transitioning From Military to Civilian Life with Jodeci Solomon

20 Oct 2025

Contributed by Lukas

This week's guest is a soldier and a communications and cybersecurity specialist. He understands "mission first".  He also operates against a standa...

Episode 205 - Mental Health, Burnout and AI - with Deb Haas

13 Oct 2025

Contributed by Lukas

This week’s episode covers some weighty topics—mental health, burnout, and even suicidal thoughts. But don’t worry, it’s anything but bleak. ...

Episode 204 - Resilience Through Complex Change - with Andrea Kanaris

06 Oct 2025

Contributed by Lukas

So often, we think of resilience in terms of our response to an active disruption. This week's guest suggests that in addition to disruption resilien...

Episode 203 - Get the Most from Conference Attendance with Nicole Pinto

29 Sep 2025

Contributed by Lukas

If you look on LinkedIn during the spring or fall, you will see a lot of content related to conferences. This week's guest gives us tips to get the m...

Episode 202 - ICOR - Defining Organizational Resilience with Lynnda Nelson

22 Sep 2025

Contributed by Lukas

This week's guest is a former high school teacher. Then, she began developing curriculum for DRII. But when they had a difference of opinion she deci...

Episode 201: The Impact Of... with Erika Andresen

15 Sep 2025

Contributed by Lukas

This week's guest describes the moment she knew resilience was right for her when a local bar closed unexpectedly. At that point she knew that there ...

Episode 200: An Interview with Former FEMA Administrator Craig Fugate

08 Sep 2025

Contributed by Lukas

This week's guest raises a question that we should all be asking our organizations: Are you preparing for what you are capable of, or what could actu...

Episode 199 - There's a Global Deficit in Our Industry, with Philippe Borremans

01 Sep 2025

Contributed by Lukas

This week's guest has a background in public relations. After a long career, he now focuses on Risk, Crisis and Emergency Communications. But pay att...

Episode 198 - How to Use Business Continuity Champions with Bonnie Donovan

25 Aug 2025

Contributed by Lukas

We know that too often, business continuity and resilience teams are small. Often, we're a "team of one".  So how can we leverage resources within t...

Episode 197 - You Can ALWAYS Control Your Next Move: Andrea Davis

18 Aug 2025

Contributed by Lukas

She was pregnant at 17. She graduated from high school, eight months pregnant. People chalked her up as a lost cause and said she would never amount ...

Episode 196 - Rina's Own Resilient Journey - with Rina Singh

11 Aug 2025

Contributed by Lukas

Sometimes when someone goes through a traumatic event, they end up becoming an ally and look to create a safe space for others who experience somethi...

Episode 195: What We Learned About Crisis Management From the Coldplay Kiss-Cam with Stephanie Craig

04 Aug 2025

Contributed by Lukas

By now, we've all heard the story of the Coldplay kiss-cam, the exposed affair and impact it had on the (now) former CEO and Chief People Officer. Bu...

Episode 194: When You Work For an Executive Who Doesn't Know What the [BLEEP] They're Doing

28 Jul 2025

Contributed by Lukas

You’ve built the plan, trained the team, and earned your seat at the table. But what happens when the person leading the charge doesn’t understan...

Episode 193 - Travel Risk: What to do if an Employee is Detained, with David Fortino

21 Jul 2025

Contributed by Lukas

If we were to draw a Venn diagram of this week's episode, it would include corporate security, business continuity, crisis management, and informatio...

Episode 192 - Deliberate De-escalation in Crisis Response, with Ty Campbell

14 Jul 2025

Contributed by Lukas

When we think about the art of de-escalation, we usually think about high stress jobs like law enforcement or hostage negotiators. But this week you ...

Episode 191 - The Six Rungs of Training Maturity, with Lester Chng

30 Jun 2025

Contributed by Lukas

Have you ever thought about how mature your training is? What does a good training program look like? This week's guest has laid out a six level trai...

Episode 190 - Women Rising, with Megan Dalla-Camina

23 Jun 2025

Contributed by Lukas

Do you feel sometimes like you have to twist yourself like a pretzel, to fit the model that is expected of you? And then, you wonder why you're so un...

Episode 189 - Resilience and The BCI with David Thorp

16 Jun 2025

Contributed by Lukas

What does it take to lead a global community through change, challenge, and transformation? This week’s guest has spent nearly a decade doing just ...

Episode 188 - When Crisis Enters the Room with Miranda Spivey

09 Jun 2025

Contributed by Lukas

Have you ever had a "light bulb moment"? A time in your life or career that shed light on what you wanted to do, or gave you insight into how to do t...

Episode 187 - Resilient Employment with Debbie Wildrick

02 Jun 2025

Contributed by Lukas

When we think about our career path, it can sometimes be intimidating. But this week's guest wants us to be strategic in our career roadmap. And she ...

Episode 186 - Ask Your Doctor if Resilience is Right For You - Shane Mathew

26 May 2025

Contributed by Lukas

You gotta love all those commercials where big pharma is trying to sell you medication. They always want you to "ask your doctor, if this or that is ...

Episode 185 - Hands On AI - Augmenting Your Resilience Program (Pt. 2) - With Jason Hoss

19 May 2025

Contributed by Lukas

Last week, in part 1 of our two-part series on using AI in resilience, we talked about using AI for building human capabilities in our programs. This...

Episode 184 - Hands On AI - Augmenting Your Resilience Program (Pt. 1) - With Jason Hoss

12 May 2025

Contributed by Lukas

If you ask Jason Hoss what AI stands for, he will say “Augmented Intelligence”, a tool used for building human capabilities, rather than replacing...

Episode 183 - Resilience Leaders: Core Skills for 2030 - with Laura Jury

05 May 2025

Contributed by Lukas

This week’s guest says that she uses her network connections on LinkedIn to see what other, smart people are talking about – and she germinates id...

Episode 182 - Taking AI to Another Level - with Gonzalo Vargas

28 Apr 2025

Contributed by Lukas

You’ve probably seen AI getting a lot of attention, as many resilience professionals have been posting AI generated action figures and even bobblehe...

Episode 181 - Leveraging Resilience To Do Bigger Things - with Patrick Dunn

21 Apr 2025

Contributed by Lukas

When we think of the skills required to be a successful risk or resilience professional, we tend to think inside the walls of whatever organization we...

Episode 180 - Building Disruption Resilience with Claire Mechan

14 Apr 2025

Contributed by Lukas

This week’s guest encourages us to be proactive and adaptive. She works to help companies avoid “crisis mode” by resiliently working through a d...

Episode 179 - ISO 27001 and Your Risk / Resilience Program - with Carolin Hellestam

07 Apr 2025

Contributed by Lukas

Many organizations have addressed their need for good security practices by implementing ISO Standard 27001. The problem is, we often miss how the app...

Episode 178 - Using Emotional Intelligence to Advance Your Career - JD Walter

31 Mar 2025

Contributed by Lukas

We often talk about “soft skills” and their importance in our professional development. This week’s guest is committed to improving your emotion...

Episode 177 - Well, Why Not You? - Kijuan Amey

24 Mar 2025

Contributed by Lukas

Kijuan Amey served in the United States Air Force until he sustained major polytraumatic injuries in a motorcycle accident. Now, he motivates others t...

Episode 176 - Conquering the Chaos (Part 2) - With Dan Stoneking

17 Mar 2025

Contributed by Lukas

We get it. Many of you are sick and tired of paying attention to the news coming out of Washington. There are days that we feel the same way. But ther...

Episode 175 - Conquering the Chaos (Part 1) - With Regina Phelps

10 Mar 2025

Contributed by Lukas

Let’s be clear. This episode is not about politics. It’s about chaos, flooding the zone, the impact on business and what we as resilience professi...

Episode 174 - Let's Talk About Tariffs with Betty Kildow

03 Mar 2025

Contributed by Lukas

It seems that tariffs are part of the ‘new normal’ of international trade in 2025.  Today we’re talking about what they are, how they impact gl...

Episode 173 - BCDR Real Life Lessons & Insights (So Far) - with Melissa Muniz

24 Feb 2025

Contributed by Lukas

One of the things we like to do at the Resilient Journey is chat with guests who are making a difference in our industry. This week we’re going to e...

Episode 172: Beyond the Firewall: AI, Privacy and More with Jason Rowe

17 Feb 2025

Contributed by Lukas

When you say "Hey, Siri" out loud (and the option is enabled), the virtual assistant will start listening to your commands. The problem is: saying “...

Episode 171 - Disaster Science and Influencing Resilience with Stephanie Buller

10 Feb 2025

Contributed by Lukas

Do you think of resilience as an academic endeavor? Or maybe it’s more of a practical response to mitigating risks. Well, this week’s guest says t...

Episode 170 - Make Your Resilience Program Shine with Daniela Parker

03 Feb 2025

Contributed by Lukas

Organizational buy-in of resilience programs is tough at the best of times, but when there are internal challenges – it can get even harder. This we...

Episode 169 - Crisis Management Ripped From the Headlines with Deb Hileman

27 Jan 2025

Contributed by Lukas

Wildfires, Meta, Tik Tok, tariffs, and severe weather are all dominating the headlines as 2025 roars to life.  This is crisis management – ripped f...

Episode 168 - Inside the Trucking & Logistic Company with Colby Varley

20 Jan 2025

Contributed by Lukas

This week, for the first time on the Resilient Journey, we are shifting gears and going the extra mile to take a look inside a trucking and logistics ...

Episode 167: 2025 Crisis Management Bingo with Regina Phelps

13 Jan 2025

Contributed by Lukas

Within the first 10 days of 2025, we saw massive wildfires devastate Los Angeles, winter storms disrupt lives across the US and the UK, an earthquake ...

Episode 166 - How to Prepare for 2025, with Dan Bailey

06 Jan 2025

Contributed by Lukas

Welcome to 2025! What are your plans as we head into the new year? What do you hope to accomplish? What risks or threats do you have your eye on? This...

Episode 165 - 2024 in Review

23 Dec 2024

Contributed by Lukas

For many the holidays are a time of reflection. And the same can be said for us at the Resilient Journey podcast. That’s why we want to take a few m...

Episode 164 - The UnitedHealthCare CEO Shooting; With Doug Farber

16 Dec 2024

Contributed by Lukas

On December 4th, UnitedHealthCare CEO Brian Thompson was tragically shot and killed outside a Manhattan hotel. The incident has raised questions about...

Episode 163 - When Your Crisis Communications is a "Train Wreck" - With Sean Mallen

09 Dec 2024

Contributed by Lukas

In 2010, BP CEO Tony Hayward faced backlash for saying, "I'd like my life back," during the Gulf of Mexico oil spill crisis. His comments are seen as ...

Episode 162 - Emerging Threats and Third Party Risk with Donna Speckhard

02 Dec 2024

Contributed by Lukas

Ronald Reagan’s famous quote, “trust, but verify” captures the balance between faith and caution. It reminds us to value trust while backing it ...

Episode 161 - Video Game Business Resilience Exercises with AJ Leece

25 Nov 2024

Contributed by Lukas

This week’s guest takes a very simple approach to a complex problem. He gathers information about your business and then uses gaming software to bui...

Episode 160 - What's Next? Risk & Resilience After the 2024 US Elections - John Ashford

18 Nov 2024

Contributed by Lukas

In what is arguably the best television show ever written, Aaron Sorkin captured the spirit of a White House and a President. The show was The West Wi...

Episode 159 - Program Measurement and Reporting with Stuart Murray

11 Nov 2024

Contributed by Lukas

They say you can’t improve what you don’t measure. So what do we do? Maturity assessments? KPIs? Metrics? How do we translate all of this informat...

Episode 158 - First...No BIAs...Now No Business Continuity Plans? ~ Mark Armour

04 Nov 2024

Contributed by Lukas

This week’s guest calls himself a thorn in the side of the resilience industry. He doesn’t believe in documented plans, leveraging Mike Tyson’s ...

Episode 157: 2024 Hurricane Season, Climate Change in Action with Staci Saint-Preux

28 Oct 2024

Contributed by Lukas

The last several weeks of the 2024 hurricane season have been devastating for many in Florida and Georgia. Hurricanes Helene and Milton have seemingly...

Episode 156 - Leading with Resilience - Terence Clarke

20 Oct 2024

Contributed by Lukas

If you are responsible for coaching your executives, this week’s guest tells us a secret. People don’t “need” coaching, they have to “want c...

Episode 155 - Roll up Your Sleeves, We've Been Hacked! - Regina Phelps

14 Oct 2024

Contributed by Lukas

When two senior crisis management consultants collaborate on a response plan, it starts out a little more basic than you’d think – like establishi...

Episode 154 - The Bad Guys Are Targeting You: Michael Perdunn (Cybersecurity Awareness Month)

07 Oct 2024

Contributed by Lukas

This is the 20th year of National Cybersecurity Awareness Month! While technology has changed in the last two decades, the threat and impact of cyberc...

Episode 153 - Stop Sleep-walking Through Resilience with Sheena Downey

30 Sep 2024

Contributed by Lukas

How much does your background play a part in how you approach your work in resilience? Do the personal experiences and traumas that we’ve overcome, ...

Epsiode 152 - The Top Ten Walk Up Songs of the Resilient Journey - Part 2

23 Sep 2024

Contributed by Lukas

In sports, the ‘greatest of all time’ is referred to as the GOAT. It’s a good acronym. Clean, easy to say. On the resilient journey – we are c...

Episode 151 - The Top Ten Walk Up Songs of the Resilient Journey - Part 1

16 Sep 2024

Contributed by Lukas

If you’re a fan of the Resilient Journey, you know that our most popular question is this: If you could pick a song to be played as you are walking ...

Episode 150 - Misinformation, Disinformation & Resilience with Lindley Gooden (Part 2)

09 Sep 2024

Contributed by Lukas

Do you believe we landed on the moon? Was the 2020 election stolen? Is the earth really flat? Did aliens come down and tidy up Lindley Gooden’s gard...

Episode 149 - Misinformation, Disinformation & Resilience with Lindley Gooden (Part 1)

02 Sep 2024

Contributed by Lukas

What if I told you that this was the final episode of the Resilient Journey? If I told you that because it was a fact, that would be the truth. If I s...

Episode 148 - The Who, What & How of Crisis Communications - Stephanie Craig

26 Aug 2024

Contributed by Lukas

The Resilient Journey is here to help resilience professionals learn more about adjacent disciplines. Last week Mads Paerregaard shared important deta...

Episode 147 - Physical Security and Your Business Continuity Program - Mads Paerregaard

19 Aug 2024

Contributed by Lukas

From time to time, we all struggle with aspects of our job that are less familiar to us. You may have worked in the resilience industry for a number o...

Episode 146 - DEI Is Going to Win - Find Out Why ~ Dee C Marshall

12 Aug 2024

Contributed by Lukas

Diversity, equity and inclusion has been all over the news recently. In fact, DEI is everywhere – from the corporate boardroom to the political aren...

Episode 145 - Punch It Margaret!!! - Anne Bonney

05 Aug 2024

Contributed by Lukas

Gilda Radner said “Life is about not knowing, having to change, taking the moment and making the best of it without knowing what’s going to happen...

Episode 144 - BCM Through the Eyes of a First Responder - Erik Endress

29 Jul 2024

Contributed by Lukas

In this week’s episode we’re going to look at things a little differently. Instead of looking at business continuity through your eyes, we are cha...

Episode 143 - In Favor of the BIA (With Tips and Tricks for a Better BIA) - Garth Tucker

22 Jul 2024

Contributed by Lukas

In episode 99 of this podcast, Mark Armour joined us to talk about Adaptive Business Continuity. During our conversation Mark said that he doesn’t l...

Episode 142 - Strong Messaging and Executive Buy-in with Chloe Demrovsky

15 Jul 2024

Contributed by Lukas

This week’s episode combines soft skills like active listening with sales, marketing, customer service and even acting. You might be wondering what ...

Episode 141 - Business Resilience Among Political Uncertainty (Part 2) ~ with John Ashford

08 Jul 2024

Contributed by Lukas

In last week’s episode, we began a conversation with John Ashford about the uncertainty that elections all over the world are going to have on busin...

Episode 140 - Business Resilience Among Political Uncertainty (Part 1) ~ with John Ashford

01 Jul 2024

Contributed by Lukas

They say that politics is something you should never discuss in polite conversation. But the truth of this episode is that business hates uncertainty ...

Episode 139 - How a Four Day Hike Inspired Thoughts of Resilience: Melissa Muñiz

24 Jun 2024

Contributed by Lukas

In last week’s episode Mike Janko told us that every journey needs a roadmap. This week’s guest went on a 4 day hike. She had a roadmap, a guide a...

Episode 138 - The Resilience Roadmap with Mike Janko

17 Jun 2024

Contributed by Lukas

This week’s guest uses the concept of a journey as a core message in his approach to resilience and he feels we should “consider resilience a jour...

Episode 137 - Talkin' Baseball AND Resilience with James Green

10 Jun 2024

Contributed by Lukas

It’s been called “America’s Pastime”. Major League Baseball is the pinnacle of professional baseball in North America. 30 teams split between ...

Episode 136 - How to Report to the Board - Steve Strout

03 Jun 2024

Contributed by Lukas

This week we are putting a bow on our conversation about demonstrating and articulating value. You may be doing all the right things, but if you aren’...

Episode 135 - It is Time For Instantaneous Improvement

27 May 2024

Contributed by Lukas

This week we want to do something a little different. If you’ve been paying attention, you’ll know that – over the past few we have been talking...

Episode 134 - Show Value in Everyday Activities with Frank Shultz

20 May 2024

Contributed by Lukas

We share a fundamental principle with this week’s guest. Be easy to do business with. As resilience professionals that translates to one thing: Show...

Episode 133 - You Are Irreplaceable with Wendy Beth

13 May 2024

Contributed by Lukas

This week’s episode is a story about the word “and”. It’s a living blueprint about vulnerability AND resilience, love AND compassion, transfor...

Episode 132, It's Time to Change and Adapt, Chad Robbins

06 May 2024

Contributed by Lukas

Last week we talked about change, and how change is constant. This week’s guest says that we need to change and adapt – and frankly the value you ...

Episode 131 - Change is Constant, Play to Your Strengths with Russell Harvey

29 Apr 2024

Contributed by Lukas

John F Kennedy said, “Change is the law of life> And those who look only to the past or present are certain to miss the future.” Today’s gues...

Episode 130 - Red Lights are Flashing! - Regina Phelps

22 Apr 2024

Contributed by Lukas

This is part two of our special polycrisis podcast event. And it’s packed full of information that will make your resilience program better. The rea...

Episode 129 - The Climate Is (Already) Changing - Staci Saint-Preux

15 Apr 2024

Contributed by Lukas

Hey, how’s the weather? Do you think it will rain? Is it hot enough for you? You know, it’s not the heat, its the humidity. Everywhere you turn, p...

Episode 128 - BC to ERM: "You Complete Me" - with Erick Anez

08 Apr 2024

Contributed by Lukas

Several years ago, author Tom Peters asked this question: If there is one thing that you could change – that would fundamentally improve the way you...