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The Resilient Journey

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Episode 127 - An Interview with AI, About AI - Microsoft CoPilot

01 Apr 2024

Contributed by Lukas

Everywhere you turn, someone is talking about AI. Some complain that AI will make people lazy. Can AI be trusted? What about the ethical concerns of u...

Episode 126 - Mind the Gap; Generational Mindsets with Steph McCluskey

25 Mar 2024

Contributed by Lukas

What type of work environment inspires you? Do you prefer hierarchy or freedom? Boundaries or openness? Tradition or blazing new trails? People approa...

Episode 125 - Building the Perfect Elevator Pitch for Resilience with Jason Hoss

18 Mar 2024

Contributed by Lukas

Imagine this: you step into the elevator, heading to your office. As the doors close, you find yourself face-to-face with the CEO, who asks about your...

Episode 124 - Busting Myths About IT Disaster Recovery & Business Continuity - David Hall

11 Mar 2024

Contributed by Lukas

Does moving your systems to the cloud eliminate the need for a disaster recovery strategy? Is it accurate that high availability renders DR obsolete? ...

Episode 123 - What Your Program Can Learn From the Financial Sector with Gillian Catalano

04 Mar 2024

Contributed by Lukas

Maybe your organization isn’t in a regulated industry. Maybe you don’t think operational resilience is something that applies to you. But what if ...

Episode 122 - Inside DRJ Spring: Unleashing the Power of Resilience with Bob Arnold & Lisa Jones

26 Feb 2024

Contributed by Lukas

What comes to mind when you think of spring? Warmer weather? March Madness? Spring training? Warming up your golf swing? Well, all of those are fine a...

Episode 121 - The Secrets of Resilience with Kristin Torres

19 Feb 2024

Contributed by Lukas

You know what one of the best things is about having a secret? It’s that overwhelming desire you feel – you just can’t wait to tell somebody. We...

Episode 120 - Being a Resilience Pirate (Part 2) - Alex Barker

12 Feb 2024

Contributed by Lukas

Hello everyone and welcome to Part 2 of my conversation with Right-hand Pirate Alex Barker from Be More Pirate. This is episode 120 of the Resilient J...

Episode 119 - Being a Resilience Pirate (Part 1) - Alex Barker

05 Feb 2024

Contributed by Lukas

This week’s guest reminds us that things change when a network of people work together on a common cause. I have a question for you: If there was on...

Episode 118: The Resilience of Psychological Health & Safety - Sean Kennedy

29 Jan 2024

Contributed by Lukas

This week’s guest explains that if you twisted your ankle, most likely you would immediately know what course of action to take. But for those who s...

Episode 117 - Career Crossroads & Unplanned Job Transitions with Margaret Millett

22 Jan 2024

Contributed by Lukas

I would like you to picture this scenario: You’re a well-respected resilience professional running a global business continuity program for a Fortun...

Episode 116 - Old School BCP Seems Like "Child's Play" by Comparison - Ratna Pawan

15 Jan 2024

Contributed by Lukas

Do you think business continuity is boring? How are you dealing with the risk of war, global fuel and energy crisis, inflation, supply chain disruptio...

Episode 115 - Building a Better Toolbox with Marcus Vaughan

08 Jan 2024

Contributed by Lukas

Many of us use Excel spreadsheets and Word documents to collect data and build our plans. But this week’s guest says that it’s time for resilience...

Episode 114 - Food Insecurity, Dignity & Resilience with Sharon Palmer

18 Dec 2023

Contributed by Lukas

Did you know that 13% of families in the US struggle with food insecurity? In the UK, the number is 14%. And in Canada, it's 18%. If you don’t have ...

Episode 113 - Avoiding Headlines You Don’t Want to Read - Suzanne Bernier.

11 Dec 2023

Contributed by Lukas

When it comes time to build that crisis communications strategy, wouldn’t it be nice to know the tricks of the trade? Wouldn’t it be helpful if yo...

Episode 112 - Combating Check The Box Resilience with Jason Hoss

04 Dec 2023

Contributed by Lukas

Our job as resilience professionals can be difficult. Between the ever-changing threat landscape, the increasing reliance on technology, and the const...

Episode 111 - Geopolitical Threats and Resilience - Nate Bridges

27 Nov 2023

Contributed by Lukas

You can’t open a news browser, turn on the radio or TV without hearing about a conflict, war, protest or some form of civil unrest. Today’s guest ...

Episode 110 - We Will Be Remembered For What We Do - Yusuf Ukaye

20 Nov 2023

Contributed by Lukas

I’m not sure how much you think about this, but something that I’ve started thinking more an more about lately is my legacy. How will we be rememb...

Episode 109 - If It’s the Right Job, the Money Shows Up - Sean Watson

13 Nov 2023

Contributed by Lukas

One thing that all of us have in common is that at one point in our career we either have or will look for a new job. It can be frustrating. Fake job ...

Episode 108 - Bridging Physical Security & Resilience - Nicole McNeil

06 Nov 2023

Contributed by Lukas

One of the things I love about this podcast and about working with the Resilience Think Tank is my exposure to people in adjacent industries to resili...

Episode 107 - Let’s Play a Game (to Exercise) with Dawn Grzena

30 Oct 2023

Contributed by Lukas

Have you ever been on a game show? In North America maybe it’s Jeopardy or The Price is Right, or maybe the 1% Club in the UK. Would you rather be o...

Episode 106 - What Does it Mean to be Cyber Resilient?

23 Oct 2023

Contributed by Lukas

October is cybersecurity awareness month and recently the Resilience Think Tank hosted a free webinar on cyber resilience. This week’s episode featu...

Episode 105: 90 Seconds to Shelter, This is Not an Exercise with Dotan Sagi

16 Oct 2023

Contributed by Lukas

I have a serious question for you. When you hear the sirens alerting you of an incoming missile attack, how much time do you have to get to the bunker...

Episode 104 - The Importance of Building Relationships in Crisis Management with Brady Hendrix

09 Oct 2023

Contributed by Lukas

My guest this week is a lot like that new item you have in your home. Friends come over. They admire it. You talk about it and they ask, “where did ...

Episode 103 - Using AI in Resilience - Shane Mathew

02 Oct 2023

Contributed by Lukas

When we think about the future of resilience, a common topic keeps emerging. Artificial intelligence. AI. ChatGPT. Is AI going to take our jobs? Shoul...

Episode 102 - Shape the Future of Resilience - The Resilience Think Tank

25 Sep 2023

Contributed by Lukas

For too long, many in our industry have approached education like it’s a one-way street. They’re teaching, we’re learning. At the Resilience Thi...

Episode 101 - Inside DRJ Fall 2023

18 Sep 2023

Contributed by Lukas

When you attend a conference like DRJ Fall, there are two ways to learn. You can go to sessions, workshops and panel discussions. And you can listen t...

Episode 100: September 11th, Evacuation Of Tower 1 - Chris Platt

11 Sep 2023

Contributed by Lukas

Hello everyone and welcome to a very special 100th episode of the Resilient Journey podcast. Today I’m joined by Chris Platt. Chris was on the 40th ...

Episode 99 - No more BIAs? No more Plans? - Mark Armour

04 Sep 2023

Contributed by Lukas

How do you respond to someone who challenges the very foundation of your profession? What do you say to someone who tells you that your methodology no...

Episode 98 - The Benefits of Volunteering - Michael Crooymans

28 Aug 2023

Contributed by Lukas

As a resilience professional, what can you do to improve your confidence, develop your skills, build your network and gain recognition in the industry...

Episode 97 - DRJ Fall 2023 Preview: Focus on Resiliency with Bob Arnold

14 Aug 2023

Contributed by Lukas

Are you a conference person? Maybe a speaker, vendor or attendee? Well, we’re heading into conference season and it’s good to know what to expect....

Episode 96 - Stop Calling it Operational Resilience with Terry Downing

07 Aug 2023

Contributed by Lukas

I don’t know about you, but the last thing I want to listen to is another boring debate about operational resilience and how it differs from busines...

Episode 95 - How a Dreamer Builds Resilience with Dion Dawson

31 Jul 2023

Contributed by Lukas

One of the best things about doing this podcast is that I get to speak with exceptionally bright and innovative people. Well today is no exception bec...

Episode 94 - 2023 Mid-Summer Jobs Update with Cheyene Marling

24 Jul 2023

Contributed by Lukas

We know that unemployment is at or near record lows in many parts of the world. But what about in the resilience industry? What are the trends regardi...

Episode 93 - Trust, Resilience & Being Prepared with Dave Greenberg

17 Jul 2023

Contributed by Lukas

I am picturing my audience sitting in a conference room. I ask them raise to their hand if they’ve ever been in helicopter. Several hands go up. I s...

Episode 92 - When Your Culture Ruins Your DEI Initiatives - A Case Study

10 Jul 2023

Contributed by Lukas

You’ve probably heard the saying “when one door closes another one opens”, but for a significant percentage of the population, there are people ...

Episode 91 - Five Tools Every Resilience Professional Should Consider

03 Jul 2023

Contributed by Lukas

There is no doubt that in the business continuity, resilience and crisis management world – there is no such thing as a one size fits all solution. ...

Episode 90 - Five Steps to Vitality - David Lindsay

26 Jun 2023

Contributed by Lukas

This week’s guest asks “what do your customers think about your staff”? What do your customers (internal or external) see when they watch you wo...

Episode 89 - Why You Need to Care About Risk Communications - Oliver Schmidt

19 Jun 2023

Contributed by Lukas

On this week’s episode of the podcast, I want to challenge you to look at something a little differently. We all understand risk and we understand c...

Episode 88 - A Sense of Community & Resilient Leadership - The Resilience Think Tank

12 Jun 2023

Contributed by Lukas

Music plays a large part in this week’s episode of the Resilient Journey, so I will quote an old Three Dog Night song that says, “One is the lonel...

Episode 87 - I’ve Met My Match - Yoyo Hamblen

05 Jun 2023

Contributed by Lukas

Okay, let’s see if we understand how podcasts work. I have a guest on – I ask them questions, they answer the questions, we spin off into follow u...

Episode 86 - Leadership in Resilience

30 May 2023

Contributed by Lukas

When I say the word “leader” or “leadership” what comes to mind? Or, maybe more importantly WHO comes to mind? Many of us have had that one gr...

Episode 85 - Pulling back the veil between cyber & resilience - Michael Perdunn

22 May 2023

Contributed by Lukas

Hey resilience people, tell me if this sounds familiar. Programs that aren’t mature, assessing and building roadmaps. Executing the roadmaps with sm...

Episode 84 - Ask a World-Class CISO, Greg Rogers

15 May 2023

Contributed by Lukas

One of the things that the Resilience Think Tank is focused on, is helping our colleagues expand their knowledge into disciplines that are associated ...

Episode 83 - The Archetypes of Resilience: Paula Fontana

08 May 2023

Contributed by Lukas

Are you an idea person? Do you like to work with others? Would you rather work alone? Are you innovative? I guess what I’m asking is, what archetype...

Episode 82 - The Shift in Cyber Insurance - Kaitlin Upchurch

01 May 2023

Contributed by Lukas

If I told you that you were responsible for coordinating the annual renewal of your organization’s cyber insurance policy, you might scream and run ...

Episode 81 - Active Attacker, This is Life Now - Carine Thorkelson

24 Apr 2023

Contributed by Lukas

There was a shooting recently at a shopping mall closest to my home. This is the mall that I took my kids to when they were little. The following morn...

Episode 80 - The Value of a Good Industry Profile - Lisa Jones

17 Apr 2023

Contributed by Lukas

Whether you’re new to the resilience industry or a seasoned old pro like me, we all have one thing in common. We have a brand, an industry profile. ...

Episode 79 - The Future of Resilience

03 Apr 2023

Contributed by Lukas

We all approach our careers differently and have different perspectives. But one thing we have in common is the future is yet unknown. Here at the Res...

Episode 78 - Down & Back - The Essence of Resilience - Justin Bourne

20 Mar 2023

Contributed by Lukas

Have you ever reached a point in your life that you would consider “rock bottom”. What did you do about it? Did you know, that even at rock bottom...

Episode 77 - Improving Resilience Through Peer Networking - Nick Jonsson

13 Mar 2023

Contributed by Lukas

I would like you to think for a moment and decide what your number one work related challenge is. Now I want you think about who is best suited to lis...

Episode 76 - Mass Notification System Best Practices - Jeff Brainard

06 Mar 2023

Contributed by Lukas

If I had to communicate with you during a crisis, what should I do? Text you? Call you? Send you an email? Well, in an emergency – I might want to d...

Episode 75 - Leveraging Location Intelligence to Improve Resilience - Alex Martonik

27 Feb 2023

Contributed by Lukas

You may not be familiar with the term “location intelligence”, but you use it every day. It’s the basis of your GPS navigation and much more. Bu...

Episode 74 - A Detached Approach to Cyber Crisis Management - Nick Scozzaro

20 Feb 2023

Contributed by Lukas

Usually we think that being detached during a crisis would be a bad thing, but today’s guest explains why it could be better to be detached by desig...

Episode 73 - Thick Skin, Public Relations & Crisis Communications - Susan Shelby

13 Feb 2023

Contributed by Lukas

If you had to pick one animal to represent your brand, which one would you choose? An eagle – soaring high? A lion – the king of beasts? Today’s...

Episode 72 - A Deep Dive Into Operational Resilience - Sarah Garrington Part 2

06 Feb 2023

Contributed by Lukas

After episode 71, someone suggested to me that Sarah and I didn’t cover the actual definition of operational resilience. Well, this is part two – ...

Episode 71 - A Deep Dive Into Operational Resilience - Sarah Garrington Part 1

30 Jan 2023

Contributed by Lukas

Hello everyone, welcome to episode 71 - as the Resilience Think Tank presents the Resilient Journey podcast! Today we shift our focus back to operatio...

Episode 70 - How to know if this industry is right for you - Rachell Laucevicius

23 Jan 2023

Contributed by Lukas

I hear it all the time. Guest after guest who comes on the podcast tells me the same thing. I fell into this industry. Except today’s guest really d...

Episode 69 - Why it’s time to start listening to younger professionals - Samantha Lara

09 Jan 2023

Contributed by Lukas

Have you ever been politely called out for something you’ve done professionally? Well, today’s guest challenged me on something related to this po...

Episode 68 - The Winning Formula with Jayne Romanczuk

19 Dec 2022

Contributed by Lukas

Do you like resilience? Do you like babies? Do you like awards? Do you like people who are successful at what they do?  Hello everyone, welcome to ep...

Episode 67 - The Most Resilient Person I’ve Ever Met - Ricky Johnson

12 Dec 2022

Contributed by Lukas

There’s an old adage that says “with great power comes great responsibility”. Well today’s guest looks at it differently. To him, because of h...

Episode 66 - Expanding BCM. Operational Resilience and More - David Ferbrache

05 Dec 2022

Contributed by Lukas

We’ve all either heard or have been part of the conversations about business continuity and operational resilience. What’s the difference? I think...

Episode 65 - Is Resilience Different in the Public Sector? - Juliana Richardson

28 Nov 2022

Contributed by Lukas

When we think about resilience and business continuity, most of us tend to think about the Private Sector. Corporate enterprise, small business. But d...

Episode 64 - What’s Up with the Competency Framework? - Susie Ansary

21 Nov 2022

Contributed by Lukas

Recently I posted a poll on LinkedIn asking people how much attention they pay to the BCI Competency Framework. Over half of those who responded said ...

Episode 63 - Benefits of Being Trauma Informed - with Treena Reilkoff

14 Nov 2022

Contributed by Lukas

On this podcast we cover everything from operational resilience to personal trauma. But something I’ve never covered before is the concept of having...

Episode 62 - Chatting with Speakers from BCI World 2022

07 Nov 2022

Contributed by Lukas

2022 is a bucket list year for me. In July, I got to go whale watching off the coast of Newfoundland. And in November I was able to travel to London, ...

Episode 61 - Adapt and Overcome - Nicole Scott

31 Oct 2022

Contributed by Lukas

A lot of my guests have one particular thing in common. They didn’t seek out our profession. Today’s guest can thank a persistent recruiter and a ...

Episode 60 - UK’s ”Monopoly” on Poor Communicators, Good Crisis Practices & More - Jim Preen

24 Oct 2022

Contributed by Lukas

Up until now, the coolest thing that has ever happened on The Resilient Journey podcast is my smooth jazz opening. That’s about to change as I’m j...

Episode 59 - Navigating the Resilient Journey with PTSD - Andew Owlett

17 Oct 2022

Contributed by Lukas

Are you willing to be vulnerable? Are you able to open up and talk about things that are troubling you? Are you willing to listen to those around you ...

Episode 58 - Be Resilient Through a Ransomware Attack - FBI Agent Ken Schmutz

10 Oct 2022

Contributed by Lukas

October is cybersecurity awareness month. As a resilience professional, you need to understand what’s going on behind the scenes of a ransomware att...

Episode 56 - A Recap of DRJ Fall 2022, with Lisa Jones and James Green

26 Sep 2022

Contributed by Lukas

As the world begins to crawl out from under the rock that was the COVID-19 pandemic, people are gathering again at conferences. Today, we get a recap ...

Episode 55 - Midterm Elections Impact on Corporate Resilience - John Ashford

19 Sep 2022

Contributed by Lukas

When we think about the resilience of our organizations, we all think about the elephants in the room – but how much attention do we give to the el...

Episode 54 - BC Jobs, Burn Out and Quiet Quitting with Cheyene Marling

12 Sep 2022

Contributed by Lukas

As resilience professionals we spend time each day thinking about and working to make sure our organizations are able to withstand a disruption. But, ...

Episode 53 - Female Leadership in a Male Dominated Industry - Tina Klaskala

06 Sep 2022

Contributed by Lukas

Sometimes a small investment of time can reap huge benefits. Taking a few minutes to reflect gratitude or to work out, or to listen to today’s guest...

Episode 52 - Threat Monitoring, Left of Boom - with Pete O’Dell

29 Aug 2022

Contributed by Lukas

When I was a little kid and I had to race my big brother, I’d ask for a head start so that I had a fighting chance. Well, think about how valuable i...

Episode 51 - The Next Generation of Resilience, Lisa Jones & Milena Maneva

22 Aug 2022

Contributed by Lukas

Welcome to the resilient journey podcast. Today we start a new 20-minute format to make the podcast easier to listen to. And today, I turn the reigns ...

Episode 50 - 7 Crisis Management Takeaways from the Boston Marathon Bombing with John Petrozzelli

15 Aug 2022

Contributed by Lukas

Today, we’re going back to April of 2013. To Boston. To the Marathon. Hello everyone, welcome to episode 50 - as the Resilience Think Tank presents ...

Episode 49 - The Value of Crisis Management Software with Chris Britton

08 Aug 2022

Contributed by Lukas

There is a term that people use to describe what your mind does at time of crisis. Some do it more than others. More seasoned professionals hardly do ...

Episode 48 - BC Software - with Marie-Helene Primeau & Senad Cehajic

01 Aug 2022

Contributed by Lukas

There are times where going old school is perfectly acceptable. I love a good charcoal barbecue, or listening to jazz on vinyl. But when it comes to b...

Episode 47 - The Next Generation of Resilience Professionals - James Green

18 Jul 2022

Contributed by Lukas

I’ve been in the business continuity and resilience industry for over 20 years and I still make it a point to be like a sponge and try to learn some...

Episode 46 - Protecting Your Company’s Reputation in a Crisis - With Larry Walsh

11 Jul 2022

Contributed by Lukas

I want you to picture yourself in a long hallway. On the walls, as far as you can see, there are pictures. Framed photographs of organizations entrenc...

Episode 45 - Personal Preparedness as Part of Your Resilience Strategy - with Bob Keller

05 Jul 2022

Contributed by Lukas

I have been doing business continuity and resilience a long time and I’m going to admit something to you. This week’s guest introduces a concept t...

Episode 44 - Michele Turner. A Methodology for Business Continuity Management

27 Jun 2022

Contributed by Lukas

If I’m 100% honest, I don’t know why cheerleaders have to spell everything. “Be aggressive. B-E aggressive. B-E  A-G-G-R-E-S-S-I-V-E.  What’...

Episode 43 - The (Not What You Think) Values of Exercising with Lester Chng

20 Jun 2022

Contributed by Lukas

Tabletops, functional exercises. We’ve run them and have a pretty good idea of what to do. When you think about running an exercise, you might feel ...

Episode 42 - The #Antiwork Movement and Your Resilience

13 Jun 2022

Contributed by Lukas

When you think of the great resignation, what do you imagine? Do you picture mid to upper level executives switching jobs? What about minimum wage ear...

Episode 41 - Foreseeable Risk, Are You Prepared for Violence at Work? - with Steve Crimando

06 Jun 2022

Contributed by Lukas

According this week’s guest, recent events related to gun violence in the United States reinforce the need for every employer, organization or munic...

Episode 40 - Mass Shootings. Enough is Enough! - with Vince Davis

30 May 2022

Contributed by Lukas

According to the Gun Violence Archive, a mass shooting is when there are 4 or more victims in a single incident. The US has experienced over 50 mass s...

Episode 39 - A Resilient Workforce with Jamie Gassmann (Part 2)

23 May 2022

Contributed by Lukas

If you’re a business continuity professional, this is a topic that deserves your attention. It will help your organization be more resilient and I w...

Episode 38 - Mental Health in the Workplace with Jamie Gassmann (Part 1)

16 May 2022

Contributed by Lukas

Hello everyone and welcome as the Resilience Think Tank presents the Resilient Journey Podcast. Welcome to episode 38. My guest this week is Vice Pres...

Episode 37 - The Great Resignation with Margaret Millett

09 May 2022

Contributed by Lukas

The phrase "May you live in interesting times" is an expression that is claimed to be an ancient Chinese curse. While it might sound like blessing, it...

Episode 36 - Making Good Decisions During a Cyberattack

02 May 2022

Contributed by Lukas

If you’ve never had to respond to a cyberattack or been forced to make difficult time-sensitive decisions, and if you haven’t given serious though...

Episode 35 - The Human Side of a Disruptive Event with Jody Copeland

25 Apr 2022

Contributed by Lukas

As a Business Continuity or Crisis Management professional, it’s important for us to understand the human side of a disruptive event. And if we have...

Episode 34 - A Story of Personal Resilience with Traci Powell

18 Apr 2022

Contributed by Lukas

My friends at the Resilience Think Tank have a series of articles called “What Resilience Means to Me”. For some resilience is operational or orga...

Episode 33 - Exercising Best Practices with Rob Burton

11 Apr 2022

Contributed by Lukas

Practically every practitioner in the world knows that we have to do it. Some do it. And some do it very well. Some don’t do it at all. We’re talk...

Episode 32 - How to Grow and Evolve as a Resilience Professional with Alex Fullick

04 Apr 2022

Contributed by Lukas

I’ve always said that the main reason I started this podcast was because I love asking questions and gathering information that helps other people g...

Episode 31 - Tips to Effective Leadership with Sean Vanslyke

28 Mar 2022

Contributed by Lukas

Hello everyone and welcome to episode 31 of the Resilient Journey podcast, sponsored by ClearRisk. Today I’m joined by the CEO of SEMO Electric Coop...

Episode 30 - Must Have Leadership Skills for Resilience Professionals with Alexandra Hoffmann

21 Mar 2022

Contributed by Lukas

Hello everyone and welcome to Episode 30 of the Resilient Journey podcast, sponsored by ClearRisk. My guest this week – Alexandra Hoffmann joins us ...

Episode 29 - Climate Change, Emergency Management and You - with Dr. Samantha Montano

14 Mar 2022

Contributed by Lukas

Hello everyone and welcome to episode 29 of The Resilient Journey podcast, sponsored by ClearRisk. Today I’m joined by author, speaker and professor...

Episode 28 - Ukraine 2022: Business Resilience in Action - with Nazariy Zhovtanetskyy

07 Mar 2022

Contributed by Lukas

Hello everyone and welcome to a special edition of the Resilient Journey podcast sponsored by ClearRisk. Today I’m joined by the Chief Strategy Offi...

Episode 27 - Managing Cyber Threats for Resilience with Karla Reffold

28 Feb 2022

Contributed by Lukas

Hello everyone and welcome to Episode 27 of the Resilient Journey podcast sponsored by ClearRisk. Today I’m joined by the COO of Orpheus Cyber, Karl...

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