The Resilient Retail Game Plan
Episodes
The Power of Community: Why Every Retailer Needs Their People!
26 Mar 2026
Contributed by Lukas
Nobody talks about how lonely it can be to run a small business.Your friends and family mean well — but they don't really get it. If you have a team...
Retail Industry Trends - 2026. Retail is changing FAST!
19 Mar 2026
Contributed by Lukas
Retail is moving fast — and it can feel like whiplash trying to keep up with every new trend, tool, and headline. But here's the thing: as a small o...
How to Build a Retail Community That Actually Buys From You
12 Mar 2026
Contributed by Lukas
Most independent retailers have heard the advice to "build a community." Far fewer have been shown exactly how to do it — and even fewer have built ...
How to stop feeling stuck in your own head in your retail business
05 Mar 2026
Contributed by Lukas
Have you been feeling stuck in your own head in your retail business? Overthinking every decision, wondering if you're the only one finding it hard?Th...
Retail Sales Tracking: Are You Guessing Your Numbers, or Deciding?
26 Feb 2026
Contributed by Lukas
Do you ever feel like you're drowning in data but still can't answer the simple question: is my business actually going in the right direction?Here's ...
How to Turn One-Time Buyers into Repeat Customers for Your Retail Business
19 Feb 2026
Contributed by Lukas
Do you ever feel like you're constantly trying to convince people to buy? Like you're always explaining, justifying, or pushing a little harder than y...
Retail Marketing Without A Plan = Noise! Here's How Retailers Get Consistent Sales
12 Feb 2026
Contributed by Lukas
Feel like you're shouting into the void with your marketing? You're not alone—and it's not your fault.Social media wants you reactive, emotional, an...
How indie shops grow sales WITHOUT discounting!
05 Feb 2026
Contributed by Lukas
Why Profit Matters More Than Sales in Indie RetailSales growth is often treated as the goal in retail.But without profit, growth just creates more pre...
Knowing When Your Retail Business Is Ready To Expand
29 Jan 2026
Contributed by Lukas
When Is the Right Time to Open a Second Shop?Opening another shop is often seen as the obvious next step in retail growth.But knowing when to do it, a...
5 Common Issues Growing Retail Businesses Don't Expect
22 Jan 2026
Contributed by Lukas
The 5 Problems Growing Retail Businesses Don’t Expect (But Almost Always Face)If your retail business looks successful on paper but feels far harder...
How to build a profitable online shop while ignoring 'best practices'
15 Jan 2026
Contributed by Lukas
How Artichoke Built a Profitable Online Shop by Ignoring “Best Practice”If you’ve been told that online retail growth means more ads, more autom...
Why Retail Business Growth Starts to Feel Heavy at Six Figures!
08 Jan 2026
Contributed by Lukas
Why Retail Business Growth Starts to Feel Heavy at Six FiguresIf your retail business is doing well on paper, but somehow feels heavier than it used t...
Meta Ads Have Changed: What will actually work in 2026!
01 Jan 2026
Contributed by Lukas
Meta Ads Have Changed – What Actually Works in 2026If Meta ads feel like a wild goose chase lately, you’re not alone—and you’re not imagining ...
How Christmas 2025 Really Felt In Retail (and why that matters for 2026)
25 Dec 2025
Contributed by Lukas
Ever wondered what Christmas really felt like at the sharp end of retail—and what it’s whispering about your 2026 playbook?With thanks to this epi...
Your January Stock Clearance Strategy
18 Dec 2025
Contributed by Lukas
January clearance doesn’t have to feel like a panic move, a brand compromise, or an admission of failure.With thanks to this episode's sponsor Faire...
Retail Profit vs Turnover: When £3 Million Nearly Broke the Business
11 Dec 2025
Contributed by Lukas
On paper, Anna Scaife's business Anna Lou of London looked unstoppable — multi–seven-figure turnover, dream stockists like Selfridges and Harvey N...
Retail Trends 2026: Four Shifts Retail Businesses Need To Prepare For
04 Dec 2025
Contributed by Lukas
The shopfront of retail is about to change—will you be on the right side when the robots come knocking? With thanks to this episode's sponsor Faire ...
Dead Stock to Cash Flow: Access Trapped Cash Tied Up in Inventory
27 Nov 2025
Contributed by Lukas
Ever feel like your money’s gone missing—but you know you’ve already spent it?In this episode, I’m diving into one of the most common and cost...
Christmas Stock Management: How to shift slow sellers and avoid brown bananas
20 Nov 2025
Contributed by Lukas
Christmas is close enough to smell the cinnamon, but I know for many indie retailers this is also the “please don’t let me be stuck with this stoc...
What Shopify and Klaviyo Agree On: Christmas 2025 Spending
13 Nov 2025
Contributed by Lukas
Christmas 2025 is shaping up to be a season of cautious confidence — and coziness. With thanks to this episode's sponsor Faire (https://faire.com/) ...
Get more sales with less stock!
06 Nov 2025
Contributed by Lukas
Ever wish a retail expert would walk into your stockroom, pull up your numbers, and just tell you exactly what to do? Hi, I'm Catherine Erdly. This we...
The Power of Planning Your Retail Sales Year: How Structure Creates Freedom (and Profit)
30 Oct 2025
Contributed by Lukas
If you’re tired of winging it with your retail sales, this episode of The Resilient Retail Game Plan is your turning point. I'm Catherine Erdly, and...
When Numbers Finally Tell the Truth - Retail Reality Check That Changed Everything for My Client
23 Oct 2025
Contributed by Lukas
Resilient Retail Club member Petrina Reddy from "Saints at Sea" thought she was doing everything right — until the numbers told a different story. I...
Overcome 'feast or famine' in your product retail business!
16 Oct 2025
Contributed by Lukas
Sound familiar? Ever felt your sales rhythm drop from celebration to silence overnight?Welcome to the Resilient Retail Game Plan podcast, where I, Cat...
3 mistakes that keep small product retail businesses stuck!
09 Oct 2025
Contributed by Lukas
Ever wondered why your sales are stuck in first gear – and what you can actually do to shift them?I'm Catherine Erdly and this episode of the Resili...
Black Friday 2025: smart strategies for small product businesses to protect profit
02 Oct 2025
Contributed by Lukas
Black Friday: Profit or Pitfall? The Retail Game Plan for Indie Brands Black Friday isn’t designed for indies, so why do so many small retail busine...
Get loyalty from your retail business customers
25 Sep 2025
Contributed by Lukas
Loyalty in retail isn’t just about discounts anymore — it’s about creating experiences customers remember. In this episode, Catherine Erdly talk...
How to Manage Cash Flow During Seasonal Peaks in Retail
18 Sep 2025
Contributed by Lukas
Teetering bank balance, shelves groaning with unsold stock, and a to-do list that rustles louder than tissue wrap? Lean in—this festive crunch is su...
Scaling your product retail business beyond six figures
11 Sep 2025
Contributed by Lukas
Are you running your retail business – or is it running you into the ground?I’m Catherine Erdly, and on this episode of the Resilient Retail Game ...
Your Q4 Retail Marketing Plan (PR, email, ads, social) That Works!
04 Sep 2025
Contributed by Lukas
Will your Q4 plan make or break your Christmas sales? I’m Catherine Erdly, drawing on 25 years in retail trenches, and this episode of the Resilient...
Christmas Stock Planning For Product Retail Businesses: Avoid Sell outs & overbuying
28 Aug 2025
Contributed by Lukas
Will your Christmas cash flow jingle or stall? Hi! Catherine Erdly here, host of the Resilient Retail Game Plan. It’s that time of year when indie r...
The four best ways to grow your small product retail business
21 Aug 2025
Contributed by Lukas
Four levers, infinite impact: Which one’s your sales superpower?Ever feel like you’re pouring all your energy into driving new traffic but your sa...
Just £170 could save your retail business from disaster!
14 Aug 2025
Contributed by Lukas
Could missing a simple £170 expense cost you your entire business overnight? This week on The Resilient Retail Game Plan, I sit down with the sharp, ...
Controlling Cash Flow - The SHOPS Framework
07 Aug 2025
Contributed by Lukas
Ever feel like your till’s ringing, but your bank balance is whispering “not this month”?I’m Catherine Erdly, and this episode of the Resilien...
The Jellycat drama explained
31 Jul 2025
Contributed by Lukas
When your best-selling supplier pulls the rug out, what’s your next move? I’m Catherine Erdly and this week’s Resilient Retail Game Plan episode...
Product pricing and the value triangle
24 Jul 2025
Contributed by Lukas
Welcome to another episode of the Resilient Retail Game Plan podcast, hosted by me, retail expert Catherine Erdly. In this episode, I'm getting right ...
Sell Less, Make More: Pricing and Profit Margin Tips for Retailers
17 Jul 2025
Contributed by Lukas
Why Strong Profit Margins Matter More Than Sales in Your Product BusinessLet’s be honest. Selling more doesn’t always mean you’re making more. I...
5 retail lessons from 5 years of this podcast
10 Jul 2025
Contributed by Lukas
Hear that stockroom hum? Let's talk about itEver felt like you’re building your indie product business with one hand on the till and the other on th...
Sure-fire Shopify Conversion Rate Improvements with Pip Hounslow
03 Jul 2025
Contributed by Lukas
In this episode of the Resilient Retail Game Plan, I’m joined by Shopify web design expert Pip Hounslow for a deep dive into website conversion rate...
How Bird and Blend Turned Tea into an Experience at Retail ROAR with Mike Turner
26 Jun 2025
Contributed by Lukas
It’s no secret I’m a big fan of Bird & Blend, so chatting with co-founder Mike Turner at Retail ROAR was a real treat. From a single market st...
Turn Comments Into Sales: Using Social Listening to Grow Revenue with Brooke Sellas
19 Jun 2025
Contributed by Lukas
What if your next sale is hiding in your Instagram comments? This week on the podcast, I’m diving into social listening and social care with the bri...
Stop Bleeding Cash - Fix Your Stock System
12 Jun 2025
Contributed by Lukas
If managing your stock feels like a total guessing game, you’re not alone. And it’s not your fault. In this episode, I’m breaking down why so ma...
5 Lessons in Growing with Your Customers from Retail ROAR with Claire Burrows
05 Jun 2025
Contributed by Lukas
Get a look at how one founder built a product business with staying power. This episode is a sneak peek into Retail ROAR, my free annual virtual summi...
Storytelling That Sells (Without Sounding Salesy) with Char Dixon
29 May 2025
Contributed by Lukas
Storytelling gets talked about a lot, but what does it actually look like day to day? With AI-generated content flooding our feeds, original stor...
How Retail by Design Helped a Founder Fall Back in Love With Her Business with Katie Glickman
22 May 2025
Contributed by Lukas
What do you do when your business looks like a success, but doesn’t feel like one? Katie Glickman started Bibbilyboo after struggling to find a b...
Holiday? Heck Yes! 3 Systems That Keep Sales Rolling
15 May 2025
Contributed by Lukas
As a product business owner, taking time off can feel like a luxury you simply can’t afford. There’s always something that needs your attention—...
Idea → Aisle: Ship Your Product Faster
08 May 2025
Contributed by Lukas
Today, I’m joined by luxury knitwear designer Genevieve Sweeney, who’s been part of both our Retail By Design mastermind and the Stock Doctors pro...
Payday for the Boss: Cash-Flow Moves to Fund You
01 May 2025
Contributed by Lukas
Grab your essential FREE guide - How to clear excess stock without damaging your brand.----- What do you do when your business grows, but yo...
Stuck at Six Figures? Why Retailers Must Shift Gears to Scale (Without Burning Out)
24 Apr 2025
Contributed by Lukas
Join my Free Webinar - Scale To 7 Figures Without The Overwhelm on Wednesday April 30, 2025, at 10am UK time. Discover proven strategies that help yo...
TikTok Till-Ringer: Retail Hacks That Sell
17 Apr 2025
Contributed by Lukas
Grab your essential FREE guide - How to clear excess stock without damaging your brand.-----Thinking about using TikTok for your retail business,...
How to Create Irresistible Displays That Drive Sales with Michelle Sherrier
10 Apr 2025
Contributed by Lukas
Grab your essential FREE guide - How to clear excess stock without damaging your brand. ----- You don’t need a hefty budget to create displays t...
Track the Right Numbers to Reach Your Q2 Goals
03 Apr 2025
Contributed by Lukas
We’re in Q2 already! Time to take a step back, have a proper look at your numbers, and set yourself up for a strong second quarter. In today’s ...
The Wholesale Strategies That Took Bare Kind to One Thousand Retailers with Andrew Kemp
27 Mar 2025
Contributed by Lukas
How do you go from zero to over a thousand stockists in under two years? That is exactly what we are talking about today. I am joined by Andrew Kemp,...
The Email Strategy That Keeps Customers Coming Back with Hannah Spicer
20 Mar 2025
Contributed by Lukas
Grab your essential FREE guide - How to clear excess stock without damaging your brand. ----- For small businesses, every customer counts. But how do...
The Talks You Can't Miss at Retail ROAR 2025
13 Mar 2025
Contributed by Lukas
Signup for the Must-Attend Summit for Small Product Businesses - its FREE and designed for YOUR business! ---- What if I told you that in just two ...
How a Stock Doctor Helps Small Businesses Think Like Big Retailers
06 Mar 2025
Contributed by Lukas
Grab your essential FREE guide - How to clear excess stock without damaging your brand. ----- Why do big retailers manage stock so differently from s...
RETAIL ROAR 2025: The Must-Attend Summit for Small Product Businesses
27 Feb 2025
Contributed by Lukas
Signup for the Must-Attend Summit for Small Product Businesses - its FREE and designed for YOUR! ---- I couldn’t be more excited to introduce you to...
Scroll → Sale: 2025 Social Moves That Ring Up Revenue
20 Feb 2025
Contributed by Lukas
Grab your essential FREE guide - How to clear excess stock without damaging your brand.----- Social media moves fast. It can feel overwhelmi...
Retail Stock Stress to Profit Pop: Beat Inventory Pain
13 Feb 2025
Contributed by Lukas
Grab your essential FREE guide - How to clear excess stock without damaging your brand.-----Have you ever found yourself wondering whether you’...
The Power of Setting Goals: Why Your Retail Business Needs a Clear Vision
06 Feb 2025
Contributed by Lukas
Unleash your sales potential in 2025 with a tailor-made retail sales plan! Join the 5-day challenge - 10th - 14th February 20...
The Link Between Mindset and Sales Performance with Sophie French
30 Jan 2025
Contributed by Lukas
Grab your essential FREE guide - How to clear excess stock without damaging your brand.-----How does your mindset affect your sales? That’s wha...
Four Seasonal Events Every Retailer Should Use to Drive Sales
23 Jan 2025
Contributed by Lukas
Grab your essential FREE guide - How to clear excess stock without damaging your brand.-----With Christmas behind us, you might think the big sea...
Can retail owners learn to be successful?
16 Jan 2025
Contributed by Lukas
Grab your essential FREE guide - How to clear excess stock without damaging your brand.-----Can success be learned, or is it something you’re b...
How to Clear Out Dead Stock While Protecting Your Brand
09 Jan 2025
Contributed by Lukas
Grab your essential FREE guide - How to clear excess stock without damaging your brand.----- Do you have more stock than you’d like but worry t...
Turn a Side Project into a Profitable Retail Brand
02 Jan 2025
Contributed by Lukas
Grab your essential FREE guide - How to clear excess stock without damaging your brand.-----Turning a passion project into a recognized brand isn...
Four Retail Trends Shaping 2025
26 Dec 2024
Contributed by Lukas
Grab your essential FREE guide - How to clear excess stock without damaging your brand.-----The holiday rush is behind us, and if you’ve been b...
How retail businesses can leverage Meta ads and ad trends
19 Dec 2024
Contributed by Lukas
Grab your essential FREE guide - How to clear excess stock without damaging your brand.-----In this episode, I’m joined by paid ad specialist Aggie ...
How retail businesses can leverage PR
12 Dec 2024
Contributed by Lukas
Grab your essential FREE guide - How to clear excess stock without damaging your brand.--In this episode of the Resilient Retail Game Plan, I dive int...
Want your product retail or e-commerce business ranking on Google?
05 Dec 2024
Contributed by Lukas
Grab your essential FREE guide - How to clear excess stock without damaging your brand.--If you have a website but wonder why you aren’t ranking on ...
Simplifying Small Business Marketing with Constant Contact
28 Nov 2024
Contributed by Lukas
Grab your essential FREE guide - How to clear excess stock without damaging your brand.--How would it feel if you could simplify your marketing e...
Have you ever felt overwhelmed by your business numbers?
21 Nov 2024
Contributed by Lukas
Grab your essential FREE guide - How to clear excess stock without damaging your brand.--Have you ever felt overwhelmed by your business numbers? ...
How Instagram Chatbots can transform your retail business
14 Nov 2024
Contributed by Lukas
Have you ever chatted with a bot on Instagram? Chances are if you connected on a post of mine and got a link sent to you in your DMs, then you've inte...
How to use Black Friday to Clear Your Dead Stock
07 Nov 2024
Contributed by Lukas
Do you have too much stock in your business right now? If you feel like a lot of money is tied up in stock and there is not quite enough in...
Retail Customer Service Horror Stories
31 Oct 2024
Contributed by Lukas
It’s Halloween! And today’s episode is all about the horrors of customer service. And I wanted to do it from both sides, not just from what y...
Retailer Survival Guide: managing cash flow from September to November
24 Oct 2024
Contributed by Lukas
In this episode of the Resilient Retail Game Plan podcast, I tackle the challenges retailers face from September to November, focusing on cash flow ma...
Is the High Street Dead? A Look at the Future of UK Retail
17 Oct 2024
Contributed by Lukas
We often hear headlines that the UK High Street is in decline and all kinds of scare stories for brick-and-mortar stores. So in today's episode, I wan...
Avoiding Stock Shortages and Curbing Impulse Buying: Practical Steps for Retailers
10 Oct 2024
Contributed by Lukas
In this exciting episode, I introduce a brand-new format for the Resilient Retail Game Plan, featuring a live consulting call with Becky Barratt from ...
Meet the Stock Doctor: The Retail Inventory Expert Every Shop Needs
03 Oct 2024
Contributed by Lukas
In today's episode, I unveil a brand new service called Stock Doctor. This revolutionary done-for-you service is designed to help retail business owne...
Christmas 2024 Unwrapped: Key Insights Every Retailer Should Know
26 Sep 2024
Contributed by Lukas
Today let’s delve into the anticipated trends and predictions for Christmas 2024. Drawing on research from PwC, Mintel, Retail Week, NatWest, and ot...
How Leaning into Expertise Turned One Retailer Around
19 Sep 2024
Contributed by Lukas
In this episode of the Resilient Retail Game Plan, I sit down with Daniella Raffa, founder of Mama Shack, to discuss her journey from product designer...
Purpose‑Led Retail Success: Lessons from Lucy & Yak
12 Sep 2024
Contributed by Lukas
In this episode of the Resilient Retail Game Plan podcast, I interview Lucy Greenwood, co-founder of the ethical and sustainable clothing brand Lucy &...
Finding Purpose in Your Brand: A Conversation with Jo Tucker
05 Sep 2024
Contributed by Lukas
In this episode of the Resilient Retail Game Plan, I interview Jo Tuchener-Sharp, the founder of Scamp and Dude, a purpose-led fashion brand transfor...
Mastering Retail Profit Margins with Catherine Erdly
29 Aug 2024
Contributed by Lukas
Today we are diving deep into the critical topic of profit margins and their importance in maintaining a profitable, sustainable and abundant retail b...
Secrets to Successful Amazon Selling with Vicki Weinberg
22 Aug 2024
Contributed by Lukas
In this episode of the Resilient Retail Game Plan, I'm joined by Amazon selling expert Vicky Weinberg. We discuss how to make your products and brand ...
Clearing Slow Stock Without Damaging Your Brand with Catherine Erdly
15 Aug 2024
Contributed by Lukas
In this episode of the Resilient Retail Game Plan, I'm addressing one of the most requested topics from my audience: how to clear slow stock without d...
Routines Of Highly Successful Retailers with Catherine Erdly
08 Aug 2024
Contributed by Lukas
The Power of Routines: Key Habits of Successful Retailers Today we are delving into the routines and habits that highly successful retailers adop...
Crafting Creative Christmas Content: Innovative Ideas for Retailers
01 Aug 2024
Contributed by Lukas
Making Christmas Content Fun: Tips for Product Businesses with Alice Loveday Today I’m joined by Alice Loveday, founder of Loveday Social, to ...
Stress-Free Christmas Marketing: Practical Strategies for Retailers
25 Jul 2024
Contributed by Lukas
In this episode, I'll be sharing insights on how to prepare your Christmas marketing strategy efficiently. We've already covered strategies, handling ...
Creating Irresistible Christmas Gift Bundles and Offerings
18 Jul 2024
Contributed by Lukas
Today I get to share expert tips on developing products that your customers will eagerly buy for Christmas. I'm joined by Joanne Griffin, founder of C...
Christmas in July: Finding Your Perfect Product
11 Jul 2024
Contributed by Lukas
Today, we're diving into your Christmas product strategy for 2024. I'll guide you through analyzing last year's sales data, identifying 'hero' product...
Thriving Through the Festive Season: Your Christmas in July Strategy
04 Jul 2024
Contributed by Lukas
Today I’m joined by business coach Mike Cole to discuss effective strategies for preparing for the Christmas season. We talk about the importance of...
Why Now Is the Time to Plan Your Christmas Strategy
27 Jun 2024
Contributed by Lukas
Today we are kicking off a six-part series on preparing for the crucial time of year for retailers, Christmas. In this episode, I explain w...
5 Elements for Better Retail Cash Flow (SHOPS)
20 Jun 2024
Contributed by Lukas
How do you improve the cash flow in your independent retailer or e-commerce brand? I want to introduce you to an acronym that I came up wit...
How Your Mindset Impacts Your Business Success
13 Jun 2024
Contributed by Lukas
In this episode of the Resilient Retail Game Plan, host Catherine Erdly and coach Annabel Gonifas explore how mindset influences business performance....
5 Lessons Learned from Ambitious Product Business Owners
06 Jun 2024
Contributed by Lukas
It's amazing the difference that a year can make. I am one year into my signature mastermind and I'm just about to start welcoming the fift...
Celebrating 200 Episodes: Milestones and Lessons Learned
30 May 2024
Contributed by Lukas
I can't believe I'm actually saying this, but it's episode number 200 of the Resilient Retail Game Plan. It is unbelievable to me that the ...
12 Essential Father's Day Marketing Tips for Retailers
23 May 2024
Contributed by Lukas
Father's Day is coming and it is the last big gift-giving occasion before Christmas. Generally speaking its not as big as big as Mother's Day in terms...
5 Truths About Cash Flow in Retail
16 May 2024
Contributed by Lukas
How do you find managing cash flow in your business? If it is something that comes to you easily, you may be surprised to hear that y...
Social Media Content Creation Secrets for Retail Success
09 May 2024
Contributed by Lukas
Creating content for our businesses, love it or hate it, it is part of the everyday life of a small business owner. But how do you do it in a way that...
Your Stock Management Questions Answered
02 May 2024
Contributed by Lukas
Today I will be answering four questions that I've been asked from my membership and mastermind about stock management. If you've got...