Recorded live at NRF APAC 2025, this short soundbite features Panchalee Weeratammawat, Chief People Officer of Central Retail. With nearly 80,000 employees across Thailand, Vietnam, and Italy, Panchalee shares what’s top of mind for retail leaders in Asia today.Key Highlights:Why employee happiness drives customer loyaltyRetail’s evolving role: from reactive to behavior-shapingWhat stood out on Day 1 of NRF APAC 2025A quick yet powerful insight into the human side of global retail transformation.She unpacks why great retail begins with engaged employees, and how listening—both to teams and customers—is the secret to building long-term trust and sustainable growth.Panchalee WeeratammawatChief People Officer, Central Retail🧑‍💼 Guest Name & Title

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