You’ve seen it before—someone trashes your clinic in a one-star review and then dares to rebook like nothing happened. In this spicy episode, Leisa shares her unfiltered take on handling negative reviews and the patients who leave them. But the real pearls? Those are saved for the inner circle.If you’re ready to stop negotiating with drama and start protecting your brand with elegance and edge, hit play—and then join the VIPs for the scripts, policies, and strategies that will make sure your practice stays drama-free and dignity-rich.Not a member yet? No worries! Just head over to ScalpelOfTruth.com and sign up today! Get the full episodes in your own private, personal podcast feed all while ensuring this show continues to grow and thrive! Thank you!Links & NotesScalpelOfTruth.com • Join Club Bitchacho for full episodes today!Check out our MedSpa Workshops and Trainings and schedule a discovery call today

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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