In this episode I have a brilliant conversation with Rachel De Sain, Founder and lead Advisor at Codesain. Rachel tells us about her background across a range of digital transformation and innovation disciplines, and her passion for using technology to make healthcare better. Rachel and I talk about what digital transformation really means-it's not just making your paper forms into online forms!-and why it's so important that we develop Smart concepts to really rethink how we deliver services to the community. Rachel shares with us some of the projects she's currently working on, and why she moved out of Sydney to find more liveability regionally. We have a really great conversation about the impacts of commuting on health and wellbeing, and why we should be focusing more on this and not just on the problem of congestion. We discuss how technology can help us fail in safer, faster ways and why we need governments that are more risk-tolerant to allow this iterative approach. Rachel and I talk about how we can better integrate by of having a whole of government approach to data sharing to drive better, more efficient use of public investment and the use of life flow analyses to have a more citizencentric approach. We finish our chat discussing the emerging trend of being interface agnostic when it comes to content, strategy and governance to facilitate accessibility, plus the wellbeing impacts of our always-connected world not just on our kids, but on the grown ups too. As always, I hope you enjoyed listening to this episode as much as I enjoyed making it! Find the full show notes at: www.mysmart.community Connect with Rachel via LinkedIn or at https://www.codesain.com.au/ Connect with me via email: [email protected] Connect via LinkedIn, Twitter and Facebook @smartcommpod

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