Few people master being calm when arguments and conflicts surround everything. Our guest in this episode found the secret to resolving conflict and diffusing the tension in her book, Holding the Calm. Master mediator Hesha Abrams joins host John Livesay to share some inputs that will help you handle these tough situations. What do you do when people are angry or hysterical at you? How do you best deal with a situation where someone is crying? Hesha answers these questions and more while offering pragmatic ways to understand and resolve conflict. Plus, get to know a technique you can use to your advantage. Be the calm between the storm. Learn from Hesha and see its power in business and in life.Wanna Host Your Own Podcast?Click here to see how my friends at Podetize can helpPurchase John's new bookThe Sale Is in the TaleJohn Livesay, The Pitch WhispererShare The ShowDid you enjoy the show? I'd love it if you subscribed today and left us a 5-star review!Click this linkClick on the 'Subscribe' button below the artworkGo to the 'Ratings and Reviews' sectionClick on 'Write a Review'Love the show? Subscribe, rate, review, and share!Here’s How »Join The Successful Pitch community today:JohnLivesay.comJohn Livesay FacebookJohn Livesay TwitterJohn Livesay LinkedInJohn Livesay YouTube

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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