In this episode of The Supply Chaney Podcast, Nathan Chaney sits down with Jon Gatrell, Chief Product Officer and COO at Loren Data, to uncover the hidden engine behind digital communication in supply chains EDI (Electronic Data Interchange). From teaching geography to leading global technology initiatives, Jon shares how curiosity, product thinking, and system design shaped his approach to simplifying the complex world of logistics. Together, they break down why EDI still powers 90% of North American commerce, how APIs and AI are reshaping connectivity, and what real visibility means in today’s supply chain. This is a deep yet approachable conversation about the future of integration, data flow, and innovation the invisible systems that make global trade possible.Chapters00:00 Introduction to EDI and APIs 03:00 Jon’s Journey from Geography to Supply Chain 07:00 Early Career Lessons and Product Thinking 12:30 What Product Management Really Means in Tech 16:30 How Loren Data Modernizes Legacy Systems 19:15 Understanding EDI: The Backbone of Communication 25:00 APIs, Integration, and the Future of Data Exchange 27:45 AI and the Next Era of Connectivity 31:20 Visibility and the Human Element 33:10 Reflections on Leadership and Innovation Surgere is the official sponsor of The Supply Chaney Podcast for 2025. Surgere’s singular focus is building AI-powered, frictionless supply chains that result in real time, end-to-end visibility with 99.9% accuracy for partners and customers.

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