Change in the organization is inevitable. So how do you get your employees to stop blocking it? Shifting consumer markets, a constant stream of new products, technological innovation, personnel changes, economic upheaval, mergers and acquisitions: they all contribute to the ceaseless march of transformation within every business. Yet managers find themselves battling the natural human tendency to avoid it. Such reluctance is entirely understandable, given the increasingly shaky nature of job security today. But companies must find a way to confront people's fears and enable change. On this episode, we speak with Renée Robertson, founder and chief executive officer of Trilogy Development, a consulting firm specializing in talent development. She outlines her strategy for effecting change in business, including a reliance on internal coaches. She explains where those individuals can be found, where they sit in the organizational chart, and what their job entails. Maybe change isn't so scary after all.

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