This week on the podcast, Dr. Roark and Stephanie tackle a topic from the mailbag. A practice manager wrote in and posed some great questions about sick days. They have a team member who is repeatedly calling out for very valid personal reasons. But this is nothing new for this person and the team is getting sick of it. (Not to mention the manager is sick of the headache that comes with finding coverage at the last minute.) Sick of the Sick Days asks Andy and Stephanie - How do you approach the conversation with the goal to help the team member minimize the days off yet keep it as a caring discussion and avoid judgement?? Let’s get into this... Links: Upcoming events: https://unchartedvet.com/upcoming-events/ Last chance for an awesome workshop designed to help you tackle your unruly workflow in the practice!!! Uncharted Founding Member, Licensed Veterinary Technician and Practice Management consultant Senani Ratnayake is going to be offering up a phenomenal workshop for the public on Aug 14, 2021. Senani tackles a problem that is always present to a degree in our practices - workflow challenges. Some inefficiencies might feel normal to us because we've always done it that way and we don't even realize there might be a better way to move forward. This 4-hour workshop (approved for 4hrs RACE and CVPM credit) is here to help. Come dissect your hospital’s workflow with Senani Ratnayake, RVT so you can get out of the woods in 4 strategic steps. Then, talk through what it will take to get your team on board to lean into your strengths and address your weaknesses. Registration is OPEN for our October Uncharted Veterinary Culture Conference! Come join us and work intentionally on your practice instead of in it: https://unchartedvet.com/uvc-culture/ All Links: https://linktr.ee/UnchartedVet

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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