This week on the podcast, Dr. Roark and Stephanie tackle another topic from the mailbag. Someone reached out and asked a very simple and yet very complicated question. What do we do when they know we won’t fire them? When we are short handed, desperately in need of bodies, they act atrociously and break all the rules because they don’t fear any consequences. What do we do? Let’s get into this... Links: Upcoming events: https://unchartedvet.com/upcoming-events/ Sept 1, 2021 from 2-4pm Eastern time - Join UVC Podcast Co-Host and Practice Manager Stephanie Goss for an interactive workshop about team pay. She Works Hard For The Money… is designed to address some of the most common problems that a lot of clinics face when it comes to wages. Have you ever sat down to give someone a raise and realized you had no idea how they got to where they are, salary-wise? We will talk through some of the most common pitfalls that veterinary practices face when it comes to paying their teams, as well as discussing how to create a balanced budget that takes staff needs into account, how to consider and choose perks and benefits that fit your team and how to create a payscale system that puts your individual team members in control of how much they make and how fast they can change that. Registration is $99 to non-members and free to Uncharted Community members/ Registration is OPEN for our October Uncharted Veterinary Culture Conference! Come join us and work intentionally on your practice instead of in it: https://unchartedvet.com/uvc-culture/ All Links: https://linktr.ee/UnchartedVet Got a question for the mailbag? Submit it here: unchartedvet.com/mailbag

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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