This week on the podcast, Dr. Roark and Stephanie tackle another topic from the mailbag. We got an email from a relief vet who was wondering how they can better support the practices they work at. They want to know how to prepare ahead of time and both ask the right questions of the practices they are working with and get the needed information from the practice to make sure that it is a good fit for them/their style! They want “practices to be relieved when I come, not feel relief when I leave”. Having done relief work, Andy has a lot of ideas and opinions to share and Stephanie gives some good ideas for questions the clinic should be asking, questions the relief vet should be asking and ideas for a plan pre/post relief vet experience. Let’s get into this... Links: Upcoming events: https://unchartedvet.com/upcoming-events/ Sept 22, 2021 from 7pm - 9pm Eastern time - Join friend of Uncharted, Dr. Mary Ann Vande Linde for an awesome workshop called Team Power: Adding Value to Your Visits. During this workshop, Dr. Vande Linde will explore the idea that Veterinary Medicine is very much a team sport. So how do we get our growing teams and clients on the same page for quality of care in our age of constant change and information overload? This workshop starts with a case study of a clinic in crisis. Learn how to build your team foundation on core values linked to key behaviors and traits. Apply steps to engage the team and the client for care and communication utilizing value infused leadership. Learn to apply creative problem solving and metrics to evaluate culture and utilize team - coaching methods to grow engagement. Then we will explore steps to develop team trust and deliver consistent quality services for our clients and their pet family member every patient, every visit, every time. Registration is $99 to non-members and free to Uncharted Community members/ Registration is OPEN for our October Uncharted Veterinary Culture Conference! Come join us and work intentionally on your practice instead of in it: https://unchartedvet.com/uvc-culture/ All Links: https://linktr.ee/UnchartedVet Got a question for the mailbag? Submit it here: unchartedvet.com/mailbag

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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