This week on the podcast, Dr. Andy Roark and Stephanie Goss are weighing in on a recent conversation that Stephanie had with a fellow manager. This manager has a technician on their team who is excellent at their job, high skills and overall well liked by the team. However, it seems like they have a teeny, weensy little flaw in that they are one of the most pessimistic people that this manager has ever encountered. Most of the team shrugs it off as “This is just Kelly, being Kelly” and yet there are a few members of the team who really struggle with taking the pessimism personally. This manager feels stuck between a rock and a hard place in terms of conflict managing this situation, knows that they do not want to lose good people on either side of this apparent battle and was reaching out saying “Please help me!” Let’s get into this… Links: Upcoming events: https://unchartedvet.com/upcoming-events/ April 2022 - Registration is now open! In celebration of 5 years serving the veterinary profession, we have shifted the focus of this conference inward. You’re not looking to grow your business outwardly – you’re looking for ways to build resiliency and reignite your love for your career. During this 3-day adventure in beautiful Greenville, South Carolina, you’ll be discussing topics like hiring for culture, creating the story that becomes your path, and building smoother, more simple ways to practice. This event is open to members only. Registration for this conference closes on April 1, 2022. Register here All Links: https://linktr.ee/UnchartedVet Got a question for the mailbag? Submit it here: unchartedvet.com/mailbag

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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