This week on the Uncharted Podcast, Dr. Andy Roark and practice manager Stephanie Goss dive into the mail bag and come out with a wonderful question from a lead LVT who is struggling with a new hire that they are hearing some not so nice things about through the local vetmed grapevine. The world of veterinary medicine is a very small one - does that mean it is unfair to judge someone before you even get to work with them? Let's get into this. LINKS Upcoming events: unchartedvet.com/upcoming-events/ Get Shit Done: Shorthanded This 3-day live, interactive virtual conference features a customizable learning journey for practice leaders who are tired of being overwhelmed and want to get their practice back under control. Explore how you’re working, isolate challenges, diagnose pain points, share best practices and pull together a sustainable plan to overcome obstacles. While Uncharted Membership is always encouraged, you DO NOT have to be a member to join us for GSD! Non-members, here’s your chance to see what all the buzz is about and get a taste of the Uncharted experience. Register here LEVERAGING TECHNICIANS – MAKING PRACTICE LESS STRESSFUL FOR YOU, THEM AND YOUR PATIENTS! Join us as we discuss ways to balance leveraging technicians while creating a positive culture of respect for all team members! We all recognize that every member of the veterinary team is valuable. In this workshop, we will: Explore how to create trust among your team so that veterinarians will fully utilize technicians and technicians will fully utilize veterinary assistants Discuss how to cultivate a well-balanced team resulting in less stress for everyone to create positive client and patient experiences. Join us on Wednesday, October 19 from 7-9 PM ET/ 4-6 PM PT for $99 (FREE for Uncharted Members!) Register here All Uncharted Veterinary Community Workshops are LIVE! You will be able to ask the instructor questions that help you address your practice’s unique problems. This will not be 2 hours of silent screen time. Gear up for interactive, fun learning! All Links: linktr.ee/UnchartedVet Got a question for the mailbag? Submit it here: unchartedvet.com/mailbag

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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