This week on the Uncharted Podcast, Dr. Andy Roark and practice manager Stephanie Goss are answering a question you asked in the mailbag! We received an email from a practice leader who was asking questions about employee reviews. They wanted to know what are some of the most best and most effective questions that should be asked on an employee review? They were also curious on our take for who should be answering those questions, especially to help give the best overall picture of an employee. And lastly, they wanted to know should management be reviewed and if so, who should review them? If you have listened to the podcast before, you might already know that Stephanie and Andy both think should is a dirty word. This was a fun episode, let's get into this... LINKS Upcoming events: unchartedvet.com/upcoming-events/ Calling All Team Leads - Are you coming to the Team Lead Summit? If you are a lead CSR, lead Tech, lead Assistant, Kennel lead or any of the leadership positions that fall underneath the practice manager level but still have you leading team members - THIS ONE IS FOR YOU! Being a team lead is such an exciting and rewarding position. You get to be the motivator on the floor, the teacher, the mentor, the coach, the cheerleader…and of course a key leader in the practice. The Uncharted Team Leads Summit on November 8, 2023 is a 1-day, virtual event that will bring you together with other team leads to connect and navigate that challenges that come with this unique position. Expect inspiring sessions from leaders you know and love in veterinary medicine, meet other team leads you can reach out to in the future, and receive an infusion of energy to keep you going long after the event is over. Priced at an early bird rate before Aug 15, 2023 of $59 for Uncharted members and $79 for non-members, this is a great chance to get some leadership CE under your belt that is targeted just for your role. We can't wait to have you join us. All Links: linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to role play on the podcast - a situation where you would love some examples of what someone else would say and how they would say it? If so, send us a message through the mailbag! We want to hear your challenges and would love to feature your scenario on the podcast. Head over to the mailbag and submit it here: unchartedvet.com/mailbag

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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