Overtreatment. Does it happen in dentistry or is it just a difference of opinion? In today's "ask us anything" episode Jason and Al address the topic of who's treating too much and who's not treating enough? The case of a new dentist diagnosing "10 cavities" in a patient that's experienced no decay with their old dentist The case of a "second opinion" with a giant perio treatment plan and no pockets over 3mm Can the customer service model of "Discount Tire" be applied to dentistry? Which would you rather repeat: dental school or 2020? How much does a missed phone call cost? Does it make sense to work with someone to answer your calls "off site?" Do you diagnose and treatment plan the same at the beginning of the day as the end of the day? Some links from the show: Zirc Crystal HD mirrors Enova headlamps Dental Support Specialties The Dental Hacks Nation closed Facebook group has over 29,000 members! Head over there to interact with other Dental Hacks listeners, guests and Brain Trust members every day, all day! Remember…if you don’t have anything “dental” on your FB page, we might decline your membership request. So IM the group or email us at [email protected]! In the new COVID landscape some things are going virtual for the first time. For instance, take the ADA Meeting. It’s now the “ADA Virtual Connect Conference” and it’s coming up October 15th through the 17th. More about that in the Dental Hacks Nation Facebook page! YAPI has been helping dentists go totally digital for a decade now for all kinds of tasks throughout the dental office. You’ve got to take in and organize a ton of patient information and make sure it shows up in the right place at the right time. You’ve got to be able to communicate throughout your office at any time, yet you need to do it discreetly. As much as you wish you didn’t have to...you need to remind your patients of their appointments and try to avoid broken and failed appointments. You have to reactivate the patients that have fallen through the recall cracks. And now more than ever before you have to be able to ask your loyal patients for reviews in the right places like Google, Facebook and Yelp. It’s all important and needs to get done, but it can be a drag on your team. Our friends at YAPI have solutions for all of this and more! And they can do it paperlessly! To be honest, there really isn’t much in your office that YAPI can’t make easier and more efficient. Check out all that YAPI can do for you at dentalhacks.com/YAPI. Simply put...Crystal HD mouth mirrors from Zirc are the best mouth mirrors in all of dentistry. All you have to do is put one next to a regular mouth mirror and you’ll see the difference. The Zirc HD mirror is like watching 4k Ultra hd vs. the color tv you had in the basement that had that Archie Bunker clicker remote control. Seriously. That’s how much better they are. You’re thinking, “sure, bro. Whatever you say. It’s a freaking mouth mirror...they’re all the same.” To that I say. Nu uh. Not even close. Zirc is so sure you’ll notice the difference that they’re giving you a special offer. For a 4 pack of Black/Gray soft grip Crystal HD mirrors you order from the Zirc website, they’re going to give it to you for just $20 just because you’re a member of the Dental Hacks Nation! Use coupon code: SHINE4 at check out at dentalhacks.com/mirrors. If you have any questions or comments for us please drop us an email at [email protected] or find us (and like us!) at www.facebook.com/dentalhacks. Or, if you prefer…give us a call at (866) 223-5257 and leave us a message. You might be played in the show! If you like us, why not leave us a review on iTunes? It helps us get found by like minded people and might even help us get into “What’s Hot” in the iTunes store! Go to this link and let the world know about the DentalHacks! Finally, if you aren’t an Apple person, consider reviewing us on Stitcher at: stitcher.com/podcast/the-dentalhacks-podcast! If you would like to support the podcast you can check out our Patreon page! Although the show will always remain free to download, our Patreon supporters get access to special bonus content including (at least) one extra podcast episode every months! Also be sure to check out the Dental Hacks swag store where you can find t-shirts, stickers coffee mugs and all sorts of other things that let the world know you’re a part of the Hacks Nation.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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