Caffeinators, you know we don't often have guests at the Vet Tech Cafe that aren't credentialed technicians, but when we do, it means it's an important conversation. This is one of those episodes. Caitlin Palmer came by recently and she is a career CSR and is on the President's Advisory Board for the North American Association of Veterinary Receptionists, NAAVR. Did you know that existed? Some amazing people have started that organization and we talk a lot about it and the role of the CSR, and also that sometimes contentious dynamic of the front vs back of the hospital. There is some real wisdom and entertainment in this episode, don't miss it! Show Links: https://naavr.org/ https://www.myvetcandy.com/blog/2025/8/4/from-vet-receptionist-to-comedy-queen-how-caitlin-palmer-is-helping-to-revolutionizing-veterinary-education Our Links: Check out our sponsor https://betterhelp.com/vettechcafe for 10% off your first month of therapy Follow us on Facebook: https://www.facebook.com/vettechcafe Follow us on Instagram: https://www.instagram.com/vettechcafepodcast Follow us on LinkedIn: https://www.linkedin.com/company/vet-tech-cafe Like and Subscribe on YouTube: https://www.youtube.com/channel/UCMDTKdfOaqSW0Mv3Uoi33qg Our website: https://www.vettechcafe.com/ Vet Tech Cafe Merch: https://www.vettechcafe.com/merch If you would like to help us cover our podcast expenses, we'd appreciate any support you give through Patreon. We do this podcast and our YouTube channel content to support the veterinary technicians out there and do not expect anything in return! We thank you for all you do. 🐾 Patreon: https://www.patreon.com/vettechcafe

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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