In this Hsien talks with Dr. Chetna Malhotra, a leading palliative care and health services researcher in Singapore. They explore the gap between what people say they want at the end of life and the care they actually receive, especially in hospital-heavy systems. Together, they unpack how culture, family, and religion shape decisions, and why advanced care planning should focus less on fixed choices and more on preparing families for real-time decisions. Dr. Malhotra also shares how digital tools and caregiver support innovations like the Care Buddy app are helping patients and families navigate serious illness. To learn more about Chetnas work visit: https://www.duke-nus.edu.sg/directory/detail/chetna-malhotra Visit our website to learn more about our work, check out the book and workbook, view our resources and to join our newsletter: https://www.waitingroomrevolution.com/ Our theme song is Maypole by Ketsa and is licensed under CC BY-NC-ND 4.0

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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