In this episode, I’m joined by Ceri Newton-Sargunar—interaction specialist, chaologist, and trainee neuroscientist—who brings a rare blend of behavioral science, facilitation, and deep humanity to the way we work and lead.What we talked aboutWe dive into the emotional undercurrents of leadership in a world that feels constantly on edge. If you’ve ever felt like everything’s “too much” and yet you still need to hold the space, this conversation offers a path toward inner calm, clearer communication, and more grounded leadership.Ceri unpacks the hidden dynamics that block communication and trust in teams—from the “gap” between what we say and what’s heard, to how our brains shut down under stress. She shares science-based tools like the Hand Brain, Karpman’s Drama Triangle, and her own facilitation method, the Worry Wall, to help us turn emotional chaos into connection. Her stories show what’s possible when people really start listening to each other—and themselves.⚡️ Key TakeawaysSpot “the gap” between your intentions and your impactUse the Hand Brain model to shift from reactive to reflectiveBreak free from the Drama Triangle and lead with awarenessTry the Worry Wall to safely surface hard conversations in teams👤 Guest Info: Ceri Newton-Sargunar | Interactions Consultant Ceri’s facilitation guide to help teams name their unspoken fears—and move through them with courage and care.🔗 Linkedin🌍 Website🎙️ Host InfoNathy Ravez | La WorkshoppeuseNathy is a OD Consultant | Workshop Facilitator | Trainer helping facilitators level-up their skills and make a living from their craft.☎️ Book a call 🌟 LinkedIn📩 Newsletter🎥 YouTube channel

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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