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Thinks Out Loud: E-commerce and Digital Strategy

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Episodes

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The AI Coin Flip: Why AI Gives Every Customer a Different Answer (Digital Reset Episode 488)

18 Mar 2026

Contributed by Lukas

Rand Fishkin’s team ran 2,961 prompts across ChatGPT, Claude, and Google AI. 600 volunteers, 12 different prompts, two months of runs. They want...

Agentic Commerce: ChatGPT Bails on Its Shopping Plans (Digital Reset Episode 487)

12 Mar 2026

Contributed by Lukas

OpenAI launched in-chat checkout in September 2025, promising that users could shop and buy directly inside ChatGPT. Analysts forecast trillions in sa...

The AI Value Gap: Why 82% of Companies are Failing to Gain from AI (Digital Reset Episode 486)

03 Mar 2026

Contributed by Lukas

8% of companies have adopted AI. Only 6% are seeing "significant" value. That leaves a staggering 82% value gap most businesses face. If yo...

SEO vs. GEO: How to Show Up When AI is the Concierge (Episode 485)

23 Feb 2026

Contributed by Lukas

There is a lot of mixed information out there regarding how to rank in the age of AI. In this episode of Digital Reset with Tim Peter, Tim cuts throug...

The House Always Wins: Lessons from Google’s 2025 Earnings (Podcast Episode 484)

16 Feb 2026

Contributed by Lukas

The "Search Bar" isn’t dying; it’s evolving into an expensive gated community. In this episode of Digital Reset with Tim Peter (...

Why AI Won’t Kill Search—It’s Doing Something Much Bigger (Episode 483)

10 Feb 2026

Contributed by Lukas

Summary: In this episode, Tim Peter explores why we need to stop asking if AI is a replacement for social or search, and start seeing it for what it t...

Why Nobody Has a Marriott Bonvoy Tattoo… And Why That Matters in the Age of AI (Episode 482)

03 Feb 2026

Contributed by Lukas

I’ve never seen a single person with a tattoo for Marriott Bonvoy, the hotel brand’s “loyalty” program. Or, for that matter, for Hilton Honors...

AI Is Changing How Customers Choose — Here’s How Brands Win in 2026 (Best of the Show: Revisiting Episode 478)

30 Jan 2026

Contributed by Lukas

As I’ve mentioned in the past, last year was not about incremental change. Nope. It was all about dramatic change. We all started off last year “...

What ChatGPT Ads Mean for Your Business (Episode 481)

23 Jan 2026

Contributed by Lukas

We’ve all known it was coming, but OpenAI finally announced its long-awaited introduction of ads into ChatGPT. Now, you can buy your way into ChatGP...

What Apple and Google’s AI Deal Means for Your Business (Podcast Episode 480)

16 Jan 2026

Contributed by Lukas

Apple just signed a billion-dollar deal to have Google’s AI power Siri and other AI experiences on its devices. This is a huge blow to OpenAI. It’...

Should Your Business Have a ChatGPT App? (Episode 479)

08 Jan 2026

Contributed by Lukas

ChatGPT has opened up its app platforms to all businesses. In general terms, that’s a Good Thing. Seriously. The question is whether this general go...

Best of the Show: In the Age of AI, Brand Isn’t Everything. It’s the Only Thing (Podcast)

30 Dec 2025

Contributed by Lukas

Anyone who’s read my writing or listened to the show knows that I’m generally bullish on the potential benefits of AI for customers and brands. W...

Best of the Show: What ‘Your Brand Is the Prompt’ Really Means for Your Business (Podcast)

24 Dec 2025

Contributed by Lukas

The holidays are a great time to catch up on some of the big ideas we’ve covered on the podcast this year. And one of the biggest is the notion tha...

What Changed in AI and Marketing This Year, Why It Matters, and What Comes Next (Episode 478)

19 Dec 2025

Contributed by Lukas

2025 has not been a year of incremental change. We’re living through dramatic changes. Most marketers and e-commerce folks started the year “playi...

“Gatekeepers Gonna Gate” is Gonna Kill ChatGPT (Episode 477)

12 Dec 2025

Contributed by Lukas

You’ve heard me say that “gatekeepers gonna gate” for a long, long time. Hell, I wrote a whole book about the topic. The funny thing is that mos...

What Amazon’s Perplexity Lawsuit Means for the Future of AI and Marketing (Episode 476)

05 Dec 2025

Contributed by Lukas

You may have heard that Amazon is suing Perplexity, alleging that Perplexity’s Comet browser violates the e-commerce giant’s terms of service. Ama...

The Five Things I’m Thankful For This Year (Episode 475)

28 Nov 2025

Contributed by Lukas

I am incredibly fortunate to do get to do what I do. I’m even more fortunate that I’m surrounded by amazing people every single day. And I’m tre...

What ‘The Brand Is the Prompt’ Really Means for Your Business (Episode 474)

21 Nov 2025

Contributed by Lukas

I’ve been talking about the idea of “the brand is the prompt” for a while now. But I think now would be helpful to dive into what that means in…...

Revisiting Will Agentic AI Kill Your Content Marketing? (Podcast)

15 Nov 2025

Contributed by Lukas

We’ve seen a lot of work around agentic AI in the last handful of weeks and months, with Google adding agentic AI to Chrome and in its Search Labs; ...

Rethinking Your Website in the Age of AI (Episode 473)

06 Nov 2025

Contributed by Lukas

With customers increasingly turning towards AI to get the answers they need for their business, you might be rethinking the value your website provide...

In the Age of AI, Brand Isn’t Everything. It’s the Only Thing (Episode 472)

31 Oct 2025

Contributed by Lukas

I’m generally bullish on AI and its potential benefits for customers and brands. What I’m less bullish about are all the folks essentially telling...

Revisiting “The New SEO” (Podcast)

24 Oct 2025

Contributed by Lukas

Are you as sick as I am of hearing people claim that SEO is dead? I mean, c’mon. How is that we keep regurgitating the same foul nonsense to drive…...

Revisiting the Real Story of AI and Zero-Click Search (Thinks Out Loud Podcast)

17 Oct 2025

Contributed by Lukas

I assume most people know that Google makes almost all of its money from ads. And, in practice, those ads are based on clicks. Paid clicks. That fact ...

Are ChatGPT’s Apps Good for Your Business? (Episode 471)

09 Oct 2025

Contributed by Lukas

OpenAI just introduced Instant Checkout and apps in ChatGPT, allowing customers to buy products and services directly within the AI. This is, as they ...

Will Agentic AI Kill Your Content Marketing? (Episode 470)

02 Oct 2025

Contributed by Lukas

Google has now added agentic AI to Chrome and in its Search Labs. Google has enormous reach with these tools, which means your customers could start u...

The New SEO? (Episode 469)

17 Sep 2025

Contributed by Lukas

Whether you want to call it SEO, AEO, AIO, GEO, or something else altogether, it’s clear that search is changing… or is it? Yes, customers are usi...

Google’s Antitrust Case: A Win for Big Tech? (Episode 468)

05 Sep 2025

Contributed by Lukas

While Judge Amit Mehta has imposed penalties on Google for its anticompetitive behavior, I’m convinced that the big winner in the antitrust trial is...

AI and Zero-Click Search: The Real Story (Episode 467)

14 Aug 2025

Contributed by Lukas

For all the talk about zero-click search, folks seem to keep overlooking one of its key consequences: How Google (and others) will make money. In shor...

The Rise of Agentic AI Among Your Customers (Episode 466)

06 Aug 2025

Contributed by Lukas

Agentic AI is almost certainly going to be huge… and probably soon. Early versions of agentic AI already exist today. Some of them even work pretty ...

Revisiting The Brand is the Prompt (Thinks Out Loud)

25 Jul 2025

Contributed by Lukas

Unlike a lot of folks, I’m not convinced that AI agents are the end of brands. Sure, there’s a risk. But I still believe most customers will choos...

Revisiting AI Is Eating the World, But Who’s Paying for Dinner? (Thinks Out Loud)

17 Jul 2025

Contributed by Lukas

Google seems scared. Customers seem ready to jump. Behaviors are shifting fast and furious. While I tend to think Google is in the best possible posit...

Revisiting Is It Impossible for Marketers to Keep Up With AI? (Thinks Out Loud)

11 Jul 2025

Contributed by Lukas

Does it seem like you are destined to fall behind when it comes to AI? I know for many marketers and e-commerce professionals, especially at small or ...

Revisiting Google Closes the Gate (Thinks Out Loud)

02 Jul 2025

Contributed by Lukas

You may have heard me say that “gatekeepers gonna gate.” Well, Google’s AI Mode shows exactly what that looks like in practice. AI Mode is so di...

The Brand is the Prompt (Thinks Out Loud 465)

19 Jun 2025

Contributed by Lukas

One of my favorite facts about the internet is that people will always tell you when you’re wrong. Seriously. It’s a feature, not a bug. Because w...

Revisiting Is Apple Dropping Google? What Does That Mean For Your Business?

13 Jun 2025

Contributed by Lukas

Apple told us at their WWDC that they’re seriously rethinking how they use AI on their devices, largely because they way they’s previously announc...

AI Is Eating the World, But Who’s Paying for Dinner? (Thinks Out Loud 464)

05 Jun 2025

Contributed by Lukas

Mary Meeker’s latest report is out and it’s all about artificial intelligence. It’s a brilliant report. But it’s missing why all of these chan...

Google Closes the Gate on Marketers (Thinks Out Loud)

29 May 2025

Contributed by Lukas

Google’s AI Mode in search, to put it bluntly, sucks. At least it does if your job is to drive traffic and revenue for your business. We all know th...

Touch Grass — Memorial Day 2025 (Thinks Out Loud 462)

23 May 2025

Contributed by Lukas

It’s Memorial Day weekend here in the US. And Tim’s got some quick thoughts for you to enjoy before you take off for the weekend. Be sure to give ...

Digital Reset is Here (Thinks Out Loud 461)

15 May 2025

Contributed by Lukas

This is a slightly different episode than usual, and, to be honest, slightly more self-promotional than usual, too. You see, I am very excited to shar...

Is Apple Dropping Google? What Does That Mean For Your Business? (Thinks Out Loud 460)

13 May 2025

Contributed by Lukas

According to Search Engine Journal, Apple might be thinking about replacing Google with ChatGPT or Perplexity as its default search engine in Safari. ...

Is It Impossible for Marketers to Keep Up With AI? (Thinks Out Loud 459)

01 May 2025

Contributed by Lukas

My friend Mark Schafer just asked a brilliant question on LinkedIn about whether small and mid-sized businesses are destined to fall behind when it co...

Digital Reset: Build Customer Relationships Big Tech—and AI—Can’t Touch (Thinks Out Loud 458)

24 Apr 2025

Contributed by Lukas

This is a huge week around here. I’ve just announced the release of my new book, Digital Reset: Driving Marketing and Customer Acquisition Beyond Bi...

Google Says You Should Not Use AI To Create Content… Kind Of (Thinks Out Loud 457)

17 Apr 2025

Contributed by Lukas

Google may have just told marketers they can never use AI to create content. Or… maybe not. Their actual recommendations are somewhat more nuanced t...

Here We Go Again: Marketing in Another Bizarre Economy (Thinks Out Loud 456)

10 Apr 2025

Contributed by Lukas

So, the economy has been going through it over the last couple months — and especially over the last week in particular. That’s a plain fact. But ...

AI Can’t Save Bad Strategy: Why Fundamentals Still Matter in 2025 (Thinks Out Loud Episode 455)

03 Apr 2025

Contributed by Lukas

If there’s one thing I hate to see, it’s marketers, e-commerce, and customer acquisition folks who talk about AI as if it’s going to solve every...

Should You Use AI to Create Your Content? (Thinks Out Loud Episode 454)

27 Mar 2025

Contributed by Lukas

Artificial intelligence plays an ever-increasing role in marketing, e-commerce, and customer acquisition. Loads of companies and marketers use AI to p...

What If I’m Wrong About AI and Marketing Jobs? (Thinks Out Loud 453)

20 Mar 2025

Contributed by Lukas

I’ve long believed that AI won’t steal your job, but rather that smart people who put AI to work will. After all, marketing, e-commerce, and custo...

Best of Thinks Out Loud: Will AI Kill Content Marketing for Customer Acquisition?

13 Mar 2025

Contributed by Lukas

Content marketing plays a crucial role in driving results for your business. Done well, it’s your organization’s 24/7/365 ” salesperson and your...

AI and the Future of Marketing and E-commerce — How You Stay Relevant

06 Mar 2025

Contributed by Lukas

I’ve long argued that artificial intelligence won’t take your job, but that smart people who use AI might. What you might want to think about thou...

Google vs. ChatGPT: Who’s Really Winning… And Why It Matters for Your Business (Thinks Out Loud Episode 451)

27 Feb 2025

Contributed by Lukas

With all of the discussion around ChatGPT, generative AI, and large language models, you’d think that OpenAI’s tools — or those from Perplexity ...

AI, Content, and Revenue: Why Clicks Are Overrated (Thinks Out Loud Episode 450)

20 Feb 2025

Contributed by Lukas

Is it possible that clicks are overrated in digital marketing and in marketing more generally? Isn’t the point of marketing to drive revenue? I thin...

Revisiting “The Only Way to Succeed Next Year” (Thinks Out Loud)

13 Feb 2025

Contributed by Lukas

There’s only one way to succeed this year & and every year. Success is more than just what you do in digital or marketing. Success goes far beyond j...

Will AI Kill Content Marketing for Customer Acquisition? (Thinks Out Loud Episode 449)

06 Feb 2025

Contributed by Lukas

We’re living through an evolving landscape around content marketing in the age of AI. This evolution raises the question of whether AI will kill con...

How Should You Think About Website SEO for AI? (Thinks Out Loud Episode 448)

30 Jan 2025

Contributed by Lukas

Google’s AI Overviews show up regularly for lots of search queries. Plenty of people also use ChatGPT, Perplexity, Claude, and others for “search”...

What’s the Point of Your Website in an Age of AI? (Thinks Out Loud Episode 447)

23 Jan 2025

Contributed by Lukas

Do you still need a website in an age of AI? More broadly, what is the point of your business’s website in an age of AI? As AI becomes more… The p...

When Will AI Get Good at Marketing? (Thinks Out Loud Episode 446)

16 Jan 2025

Contributed by Lukas

Artificial intelligence is part of marketing today. But, to hear most people tell it, it’s a frustrating part. AI is either the thing that will put ...

Predicting the Future of Your Business (Thinks Out Loud Episode 445)

09 Jan 2025

Contributed by Lukas

“It’s tough to make predictions, especially about the future.” These words from one of the 20th century’s most sagacious philosophers, Yogi Be...

Revisiting Is Google Doomed in 2025? (Thinks Out Loud Episode 440)

02 Jan 2025

Contributed by Lukas

Your business likely depends on Google, whether you like it or not. The whole reason I’m so focused on the role of gatekeepers — and how you can b...

Revisiting Is AI a Gatekeeper? Or is it a Key? (Thinks Out Loud)

26 Dec 2024

Contributed by Lukas

One of the big themes behind Thinks Out Loud over the course of its 400-plus episodes is how you can bypass gatekeepers and still grow your business. ...

The Only Way to Succeed Next Year (Thinks Out Loud Episode 444)

19 Dec 2024

Contributed by Lukas

As far as I’m concerned, there’s only one way to succeed next year. And, truth be told, it goes beyond success just in your business. I don’t me...

AI Is Not the Future. You Are (Thinks Out Loud Episode 443)

12 Dec 2024

Contributed by Lukas

I’m having a ton of conversations lately about how AI will affect the future of work and employment. Many of these conversations start off with ques...

How Google Loses (Thinks Out Loud Episode 442)

05 Dec 2024

Contributed by Lukas

Google faces the most serious challenges in its history right now. And any stumble Google suffers also hurts your business. Organic search, paid searc...

Giving Thanks 2024 (Thinks Out Loud Episode 441)

27 Nov 2024

Contributed by Lukas

It’s Thanksgiving time again. Which means it’s time for me to share what I’m thankful for in 2024… and what I’m looking forward to in 2025. ...

Is Google Doomed in 2025? (Thinks Out Loud Episode 440)

21 Nov 2024

Contributed by Lukas

Just a few months after its 26th anniversary, Google faces more threats heading into next year than ever. The rise of artificial intelligence provides...

The Future of Computing? Big Tech Earnings and the State of Digital Q3 2024 (Thinks Out Loud Episode 439)

14 Nov 2024

Contributed by Lukas

It’s time for Big Tech’s earnings once again. And, this time around there were some notable updates, particularly from Meta Platforms (i.e., Faceb...

Are AI and Digital Evil (Thinks Out Loud Episode 438)

31 Oct 2024

Contributed by Lukas

Do artificial intelligence and digital more broadly scare you? Do their potential harms keep you up at night? In short, are these tools evil? I don’...

Is AI a Gatekeeper? Or is it a Key? (Thinks Out Loud Episode 437)

23 Oct 2024

Contributed by Lukas

Some folks think that artificial intelligence is a white knight, coming to rescue their businesses from gatekeepers such as Google, Amazon, Facebook, ...

Four Big Threats (Plus a Bonus Threat!) To Google’s Dominance Next Year (Thinks Out Loud Episode 436)

17 Oct 2024

Contributed by Lukas

AI might kill your brand — but probably not. It’s far more likely that AI will kill Big Tech’s brands, and in particular, Google. The search gia...

Will AI Kill Your Brand (Thinks Out Loud Episode 435)

09 Oct 2024

Contributed by Lukas

Artificial intelligence will shape the way your customers interact with your brand. That’s undoubtedly true. In fact, it’s possible we’ll see ca...

Revisiting Why Digital Gatekeepers Kill Organic Traffic (Thinks Out Loud)

03 Oct 2024

Contributed by Lukas

Digital gatekeepers always work to get between you and your customers. That was true five years ago, ten years ago, twenty years ago. And it’s still...

An AI Day in the Life of a Marketing and Digital Strategy Consultant (Thinks Out Loud Episode 434)

26 Sep 2024

Contributed by Lukas

Consumers are adopting AI at a remarkable pace, as fast as they adopted computers and the internet. And we’re only starting to see how that might sh...

Revisiting How to Diversify Your Marketing Mix When There’s Too Much to Do (Thinks Out Loud)

19 Sep 2024

Contributed by Lukas

A listener of this show told me recently that, “People are already overwhelmed with the amount of social media they manage.” That’s a real chall...

Will Marketers Bet that Google Wins the AI Economy? (Thinks Out Loud Episode 433)

11 Sep 2024

Contributed by Lukas

Google faces enormous threats to its business. New entrants using artificial intelligence may provide a better search experience for their customers. ...

Is AI Destined to Make Marketing — and Music — Worse? (Thinks Out Loud Episode 432)

05 Sep 2024

Contributed by Lukas

Is AI destined to make content, music, art, and marketing worse? Almost certainly. Truly. It’s also almost certainly going to help many people creat...

Revisiting Google Big AI Problem (Thinks Out Loud)

29 Aug 2024

Contributed by Lukas

Google makes immense amounts of money. It is, by far, the biggest website in the world. Its size and success, though, can mask deeper issues. Its size...

Building Plans for an Uncertain Future — Big Tech Earnings Q2 2024 (Thinks Out Loud Episode 431)

22 Aug 2024

Contributed by Lukas

Building Plans for an Uncertain Future — Big Tech Earnings Q2 2024 (Thinks Out Loud Episode 431) Big Tech announced their earnings for Q2 2024 and, ...

Diversifying Your Marketing Mix When There’s Too Much to Do (Thinks Out Loud Episode 430)

13 Aug 2024

Contributed by Lukas

We talk a lot on this show about diversifying away from Big Tech generally, and about diversifying away from Google, specifically. Which is great in t...

Google Loses its Antitrust Case: Why That Matters for Your Business (Thinks Out Loud Episode 429)

07 Aug 2024

Contributed by Lukas

The big news story this week is that Google lost (the first round of) its antitrust case in Federal court. While it’s way too soon to know for sure ...

How to Put Big Tech and AI — the Biggest Threat and Biggest Enablers of Your Business — to Work (Episode 428)

01 Aug 2024

Contributed by Lukas

Big Tech and AI are the biggest threats to your business. At the same time, they’re also the biggest enablers of your business. Putting them to work...

Revisiting Bundling, Unbundling, and Customer Acquisition (Thinks Out Loud)

25 Jul 2024

Contributed by Lukas

Peter Drucker said it years ago: Your job is to create a customer. But creating a customer can be hard, especially as media and creators and influence...

Why AI Makes Customer Experience Even More Important for Your Business (Thinks Out Loud Episode 427)

17 Jul 2024

Contributed by Lukas

Smart companies are using AI to improve their sales, marketing, and customer service. Even where the tools aren’t transformational, they’re helpin...

Revisiting What Marketers Really Need to Know About Putting AI to Work (Thinks Out Loud

11 Jul 2024

Contributed by Lukas

Are you still bullish on artificial intelligence for marketing? I am, even despite the AI hype cycle starting to run its course. Yes, more people are ...

Revisiting AI is the Bear: Learning to Be a Better Marketer in the Age of AI (Thinks Out Loud)

27 Jun 2024

Contributed by Lukas

The world is changing quickly. Artificial intelligence and Big Tech and changing customer behaviors are advancing rapidly. It can feel like they’re ...

What Marketers Really Need to Know About Putting AI to Work (Thinks Out Loud Episode 426)

20 Jun 2024

Contributed by Lukas

The AI hype cycle is running its course, with more people starting to ask, “What’s the point of artificial intelligence for our marketing and our ...

The CORE Methodology: How to Build Traffic and Revenue Beyond Google — Part 2 (Thinks Out Loud Episode 425)

11 Jun 2024

Contributed by Lukas

In a recent episode, we looked at how Google is using artificial intelligence to change the search experience and why that’s ultimately a risk to yo...

Google is Changing Search. How to Build Traffic and Revenue Beyond Google — Part 1 (Thinks Out Loud Episode 424)

04 Jun 2024

Contributed by Lukas

Google is changing search. The company’s AI Overviews features increasingly puts answers in front of customers, bypassing the need for a click. The ...

Google AI Overviews in Search Highlights Its Big AI Problem (Thinks Out Loud Episode 423)

30 May 2024

Contributed by Lukas

In the immortal words of Omar Little, “You come at the king, you best not miss.” And we all know that Google is the king, right? But history shows...

AI is the Bear: Learning to Be a Better Marketer in the Age of AI (Thinks Out Loud Episode 422)

23 May 2024

Contributed by Lukas

The world is changing quickly. Artificial intelligence and Big Tech and changing customer behaviors are advancing rapidly. It can feel like they’re ...

The Best AI is Now Free For Everyone: Revisiting Will Your Customers Use AI? (Thinks Out Loud)

16 May 2024

Contributed by Lukas

AI might be in the “trough of disillusionment” among some people but it’s far from dead. Not only have Google and OpenAI made amazing advancemen...

Taking the Long View: Big Tech’s Earnings and the State of Digital Q2 2024 (Thinks Out Loud Episode 421)

08 May 2024

Contributed by Lukas

Just as we do every quarter, it’s time to review Big Tech’s earnings. We do this because you’ll always learn something about the state of digita...

AI, Email, and Marketing in the Future: Revisiting the Thinks Out Loud Interview with Scott Cohen from InboxArmy

02 May 2024

Contributed by Lukas

Despite a long-standing history in marketing, Scott Cohen of InboxArmy lives in the future. He knows why email marketing is so important in a marketin...

Revisiting Picks, Shovels, and the AI Gold Rush (Thinks Out Loud)

25 Apr 2024

Contributed by Lukas

With all the changes that artificial intelligence is bringing to the marketplace, it can feel awfully tough to keep up. As marketers and strategists, ...

Lessons Learned: The TPA Anniversary Show (Thinks Out Loud Episode 420)

16 Apr 2024

Contributed by Lukas

If you’re like most people, you might think of anniversaries as a time for looking back. Not me. Usually, I prefer to look ahead. But, this year, I’...

Will AI Make Marketers Dumber? (Thinks Out Loud Episode 419)

10 Apr 2024

Contributed by Lukas

AI has the potential to make our teams faster and more effective. But will this power also make marketers dumber? Will it hurt their ability to learn ...

Will Your Customers Use AI? (Thinks Out Loud Episode 418)

03 Apr 2024

Contributed by Lukas

AI might be entering the “trough of disillusionment,” but that doesn’t mean it’s dead. Far from it. In fact, an increasing number of customers...

Why You Need to Ignore the Coming AI Backlash (Thinks Out Loud Episode 417)

28 Mar 2024

Contributed by Lukas

I’m calling it: We’ve reached “peak AI.” There’s too much hype. With over $50B in venture capital investment in 2023 and literally thousands...

Revisiting Is It Time for Your Marketing Team to Use AI? (Thinks Out Loud)

20 Mar 2024

Contributed by Lukas

As noted in the past, with all the hype and hope attached to artificial intelligence, it’s worth asking, is it time for your marketing team — is i...

Revisiting 2024 Predictions: Putting AI in Marketing to Work (Thinks Out Loud)

13 Mar 2024

Contributed by Lukas

The Information reports that Amazon and Google are quietly tamp ing down generative AI expectations, noting that it’s tough to make the case for AI ...

CEO Howard Chang on Artificial Intelligence, the Future of Work, and Being a Better Human (Thinks Out Loud Episode 416)

06 Mar 2024

Contributed by Lukas

In our latest Thinks Out Loud interview, company founder and president Tim Peter sat down to talk with Howard Chang, CEO of The Turn Lab and CEO of Ju...

No One is Talking About the Most Important Lessons from Google’s Gemini Launch Kerfuffle (Thinks Out Loud Episode 415)

28 Feb 2024

Contributed by Lukas

You’ve probably heard about Google’s messy launch of its Gemini AI product. Commentators with political axes to grind across the spectrum have pou...

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