As TSB commits to refund all defrauded customers, will other banks follow suit – and should they?

TSB says defrauded customers will now always get their cash back, which has piled pressure on other banks to do the same. But will they – and should they have to? That's the question assistant editor Lee Boyce, reporter George Nixon and host Georgie Frost tackle in this week's podcast. In all, £354million was stolen last year authorised push-payment frauds and until now, banks had refused to pay compensation, claiming the victims should have been more careful. Elsewhere, we take a look at some of the new breed of smartphone apps could help you build a savings habit without even trying, as a report shows that many bury their head in the sand when it comes to financial decision making. Private landlords may no longer be able to evict tenants at short notice and without good reason under a major shake-up of the rental sector. The rate of annual house price growth in Britain has fallen to its lowest level for nearly seven years – with London and the South East seeing value drops. And finally, an investigation has found Amazon is flooded with fake reviews which could be misleading us into wasting our money – should we trust the five stars and how can you spot the duds?

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